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Latest Vacancies at Catholic Relief Services (CRS), 21st August, 2018


Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 100 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria in 2000 and currently focuses on vulnerable children, agriculture, health and HIV, extractives and governance, and peace building programming.

We are recruiting to fill the vacant position below:


Job Title: Emergency Response Program Manager II

Req Number: I4406
Location: Maiduguri, Nigeria
Position Type: Full-time
Position Status: Regular

Job Summary

  • Under the direction of the Emergency Coordinator, the Emergency PM II will ensure high quality implementation of CRS food assistance programs in Northeast (NE) Nigeria.
  • The Emergency PM II will be responsible for all aspects of program implementation including planning and budgeting, internal and external coordination, management and reporting of project activities, staff supervision and team-building.

Job Responsibilities

  • Provide management, guidance, and technical oversight of all new and existing projects within the food assistance portfolio of NE Nigeria throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices.
  • Supervise the performance of 1 international staff and 1 senior national staff. Effectively manage his/her team’s talent for emergency response. Supervise and manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
  • Lead the development of program learning – identify opportunities for learning, research and publications in food assistance and cash-based programming and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices. Ensure that market studies and feasibility assessments are carried out in all program areas, and that results are incorporated in program design and strategy.
  • Coordinate with M&E department to oversee the design and implementation of the monitoring and evaluation system, using appropriate forms, procedures, and tools for data collection and analysis as the basis for measuring, documenting and reporting outcomes.
  • Manage and mitigate risk. Ensure compliance in donors grants including oversight of partner budgets, finance and administration, and reporting to donors.
  • Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the NE food assistance portfolio in line with agency, regional, and NE strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals in emergency response per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
  • Oversee technical assistance and capacity strengthening activities in food assistance and emergency response for staff and partner organizations to enhance program quality and impact.
  • Oversee the identification, assessment and strengthening of partnerships relevant to food assistance, including the appropriate application of partnership concepts, tools and approaches and capacity strengthening and required interventions to support quality project implementation.
  • Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. Responsible for budget management of the projects.
  • Ensure timely and appropriate project reporting in line with donor guidance.
  • Represent CRS in key coordination forums such as the Food Security Working Group or the Cash Working Group.


  • Master’s Degree in Humanitarian Assistance, International Development or similar field required. Additional experience may substitute for some education.
  • Minimum of 5 years of relevant field-based project management experience required, with preferably at least 2-3 years working with international NGOs.
  • Experience in complex emergency and insecure environment.
  • Experience implementing food assistance and cash and voucher programing desired
  • Experience conducting detailed market, food security, livelihood, and protection needs assessments.
  • Proven experience with staff supervision and management and abilities that are conducive to a learning environment.
  • Good experience in project grants management, including project design, preferably for grants from multiple public donors, including USAID.
  • Demonstrated ability to write high quality technical proposals.
  • Experience engaging with partner organizations
  • MEAL skills and experience required.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint) Web Conferencing Applications, information management systems.
  • Working understanding of Cash and Asset Transfer Platforms, especially those built on the RedRose System and OneSystem Platform appreciated.
  • Ability to represent CRS at high level coordination meetings with donors, local government, UN, and other international NGOs.

Personal skills:

  • Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions
  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Good presentation and facilitation skills
  • Proactive, resourceful, solutions-oriented and results-oriented

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

CRS Emergency Competencies:
Each CRS staff member working in emergencies is expected to have the following competencies to fulfill his or her responsibilities and to achieve the desired results:

  • Communicates strategically under pressure
  • Manages stress and complexity
  • Actively promotes safety and security
  • Manages and implements high-quality emergency programs
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Program Manager Competencies
These are rooted in the mission, values, and principles of CRS and used by each program manager to fulfill his or her responsibilities and to achieve the desired results.

  • Sets clear goals and manages toward them
  • Collaborates effectively with staff and stakeholders
  • Manages financial resources with integrity
  • Applies program quality standards to project design and organizational learning

Required Foreign Language:

  • Working language — English

Required Travel:

  • Travel within Nigeria, especially in the Northeast states of Borno and Yobe

Key Working Relationships:

  • Reports to: Emergency Coordinator
  • Internal: County Representative, Deputy Country Representatives, Emergency Coordinator, Recovery Director, NE Head of Operations, Security Manager, Business Development Manager and other senior CRS programming and operational staff in Nigeria and CRS HQ and regional staff and technical advisors including the CRS Humanitarian Response Department.
  • External: Appropriate cluster leads, UN-OCHA, state and local government offices, local and international NGOs, UN agencies, Caritas partners, and donors.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Hygiene Promotion Officer

Location: Damaturu, Yobe

Key Responsibilities Program Quality and Management

  • To carry out and implement all hygiene promotion activities in host communities and IDP informal settlements and manage Community Mobilizers
  • To facilitate appropriate community engagement and participation in the design and delivery of essential Water, Sanitation, Hygiene and Shelter interventions
  • To help the Hygiene Promotion Team Leader in planning and implementing out needs assessments, baseline studies and conduct hygiene promotion sessions and HH visits
  • To plan activities and carryout all field activities in communities that reduces WASH-related health risks by training and supervising Community Mobilizers
  • To create, train and organize together with Community Mobilizers monitoring Latrine Maintenance Team
  • To monitor Latrine Maintenance Teams
  • Under the technical supervision of the Hygiene Promotion Team Leader launch community led cleaning campaigns and identify waste collection and disposal points
  • To set up monitoring systems for Community Mobilizers for daily inspection of community latrines, drainages and solid waste collection points
  • Plan and support public Hygiene Promotion sessions on weekly basis and regular message dissemination through different channels
  • To conduct Hygiene Promotion sessions with children, plan child to child hygiene sessions and organize events with children to raise hygiene and heath awareness
  • Support in the registration of beneficiaries, community mapping and assessments
  • Support in the identification vulnerable beneficiaries including the elderly, disabled and child headed households
  • Plan and support distribution of aqua tabs, hygiene items, NFIs and WASH kits
  • Support in the mobilization and training of the communities on behavior that lead to health and on use of different items distributed during planned distributions
  • To train Community Mobilizers in how to use ORS and support them in planning and training the communities on this
  • To coordinate with the Water, Sanitation and Shelter Field Engineer and ensure that repairs needs on WASH facilities are identified and communicated as necessary
  • Liaise with community leaders and other sectors and agencies working locally in order to coordinate within the WASH sector and between sectors such as health, nutrition and shelter.
  • To organize data collected from Community Mobilisers and prepare regular activity reports and submit as requested by Hygiene Promotion Team Leader.
  • Work with the team leads to mainstream Gender in line with CRS’s Protection Mainstreaming Framework
  • Support in the development and communication of beneficiary feedback mechanisms

Typical Background, Experience & Requirements
Education and Experience:

  • University Degree in any of these areas: Public Health, Sociology, Social Work, Health or Hygiene Promotion, Community Development, Education, or Community Water Supply and Sanitation.
  • At least three years of practical experience in relevant community development, health, WASH, or similar programs with demonstrated experience in a Gender, Protection or Community Mobilizer role, preferably with an international NGO.
  • Knowledge of one or more of the following: public health, health or Hygiene Promotion, community development, education, or community water supply and sanitation.
  • At least two years of practical experience in relevant community development, health, WASH, or similar programs.
  • Good knowledge and experience of working with local partner.
  • Experience and understanding of Hygiene Promotion and community mobilization in relation to water and sanitation activities.
  • Sensitivity to the needs and priorities of different sectors of a community.
  • Familiarity with the culture of the affected population, ability to develop respect from a wide range of people and strong ability to communicate effectively on hygiene matters.
  • Fluency in English, Hausa and Kanuri.
  • Proficient in MS Office applications.
  • Experience in conducting assessment, analytical and planning skills.
  • Good oral and written reporting skills in English.
  • Diplomacy, tact, and negotiating skills.
  • Experienced in training/counterpart development skills.
  • Personnel management skills.
  • Ability to work well in a team in difficult circumstances.
  • Travel Required: Over 80% travel around CRS sites.


Job Title: Water, Sanitation & Shelter Team Leader

Location: Maiduguri, Borno

Job Summary

  • The Water, Sanitation & Shelter Team Leader will lead on project implementation together with the Hygiene Promotion Team Leader
  • He/she will line manage a team of Field Engineers and will be responsible for building their capacity as needed.
  • He/she with be responsible for both technical quality and compliance with project management standards as part of the day-to-day operations as part of CRS’ Water, Sanitation & Shelter activities.
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Key Responsibilities Program Quality and Management

  • In coordination with the Program Manager and Procurement Officer and as per CRS standard procedures identify and assess contractors, construction suppliers, vendors of WASH and Shelter NFI’s, prepare contracts and documentation for works.
  • Lead all assessments for WASH and Shelter together with the Hygiene Promotion Team Leader.
  • Supports Hygiene Promotion Team Leader as necessary to analyze data from WASH & Shelter Base Line Surveys before launching an intervention.
  • Monitor regularly Field Engineers to ensure that quality of contractors’ work is achieved in specified time.
  • In close coordination with the Hygiene Promotion Team Leader develop designs and BOQ for latrines, bathing areas, drainages and shelters. Ensuring that these are sound from a qualitative, quantitative and culturally appropriate point of view and follows SPHERE standards.
  • Liaise with drilling contractors and contracts together with the WASH/Shelter PM and ensure that any potential drilling activities are approved by RUWSSA and based on hydrogeological and geophysical surveys.
  • Lead on management of contractors and support Field Engineers to push for high-quality implementation.
  • Liaise with CRS Procurement and Logistics to ensure that material procurement is delivered according to program needs to sites
  • With support from HLP Specialist, keep regular contact with Bulamas and Land owners ensuring that all construction activities have been approved and appropriate agreements are in place.
  • Plan all construction activities in close coordination with the Hygiene Promotion Team Leader and manage works to schedule.
  • Ensure Field Engineers engages both hosts and IDP’s in consultation, mobilization and construction activities where these are community based
  • Encourage contractors to employ skilled and unskilled workers
  • Support WASH & Shelter PM to prepare plans, proposals, and budgets for project extensions and new construction projects.
  • Ensure that Field Engineers monitor that community workers and contractors adheres to Health and Safety standards during construction activities
  • Ensures that use of appropriate project management tools to plan, review and track progress on projects implementation as well as on the utilization of project resources
  • Develop and maintain a procurement plan. Develop BOQs and prepare procurement documentation
  • Ensure the development and implementation strong M&E systems using appropriate CRS tools and resources to maximize project impact on beneficiaries
  • Monitor project development and identify deviation from approved project plans and implement corrective measures when necessary to ensure that the partners meet the project objectives.

Capacity Building:

  • Build the capacity of Water, Sanitation & Shelter Field Engineers as needed.
  • Build the capacity of the Hygiene Promotion Team Leaders and Hygiene Promotion Officers on Shelter and building safe technics

Programmatic Reporting:

  • Ensure timely and quality preparation of project narrative reports as per defined by WASH & Shelter PM, present in an organized and orderly manner tracking of activities, indicators, baseline data and evaluation reports.
  • Advise senior management about issues affecting project implementation, or key local issues affecting future grants/projects developments.

Representation, Coordination, and Communication:

  • Represent CRS at WASH Cluster and CCCM/Shelter Cluster as per request of WASH & Shelter PM.
  • Liaise with CRS partners, INGO’s working in the areas of WASH and Shelter, Ministry of Health as per request by WASH & Shelter PM
  • Liaise with key non-government organizations (NGOs) and national, provincial, and local government, SEMA (State Emergency Management Agency), technical committee meetings AS per request by WASH & Shelter PM
  • Organize regular meetings with Field Engineers to follow activities.
  • Together with the Hygiene Promotion Team Leader organize weekly update meetings for Field Engineers and Hygiene Promotion Officers.

Supervisory Responsibilities:

  • Supervise all Water, Sanitation & Shelter Field Engineers
  • Ensure timely and quality adherence to CRS Performance Management System for all staff under his/her supervision.
  • Prepare employee job descriptions, performance plans and performance appraisals for project staff as requested by WASH & Shelter PM

Typical Background, Experience & Requirements
Education and Experience:

  • Bachelor’s or Master’s Degree in Engineering, Hydrogeology or Construction Engineering
  • Minimum 4 years’ experience working with INGOs in the field of WASH and implementation experience of water supply, sanitation, construction or infrastructure projects.
  • Experience with Shelter programs will be taken an added value
  • Strong experience managing teams
  • Proven strong ability to provide technical assistance and expert advice to staff in infrastructure and related fields.
  • Experience in project management, planning, supervision, quality assurance and reporting.
  • Required Language Skills: English Fluency, Hausa and Kanuri is an added value.

Deadline:29th August, 2018.

Method of Application
Interested and qualified candidates should download the Application Form below and send it with a detailed 3-page Resume in a single file word document to: vacancies.ne.nigeria@crs.org The position title must be expressly stated as the subject of the email quoting reference number: HPO1308. E.g “Hygiene Promotion Officer HPO1308”.

Click Here to Download Application Form


  • Only applicants who send in the required format will be considered and only shortlisted candidates will be contacted.
  • CRS is an equal –opportunity employer and does not discriminate based on race, color, religion, etc.
  • Qualified women are strongly encouraged to apply”.

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