Premiere Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency.
PUI is implementing humanitarian activities in Nigeria since April 2016, supporting population with food security, nutrition and health project in Maiduguri and Borno State. PUI is now looking for its MEAL team in Maiduguri.
We are recruiting to fill the position below:
Job Title: Protection and Community Outreach (PCO) Project Manager
Location: Monguno, Borno
Humanitarian situation and needs:
- With the biggest population in Africa, (between 178.000.000 and 200.000.000 habitants), Nigeria is ranked as the first economy in Africa mainly thanks to oil and petroleum products as well as mineral resources (gold, iron, diamonds, copper etc…). Despite a strong economy (although the past few years witnessed a significant weakening of economic growth), Nigeria suffers from huge socio-economic inequalities, and from high incidence of corruption, at every level. Within this volatile environment, the conflict in the North-East of the country and the linked widespread violence triggered a large scale humanitarian crisis.
- Indeed, millions of people have been forcibly displaced in the Lake Chad Basin region due to the so-called Boko Haram conflict, and new displacement continues. Resorting to widespread sexual and gender-based violence (SGBV), forced recruitment and suicide bombings, Armed Opposition Groups’ (AOG) attacks on civilians persist. Ongoing conflict between AOG and Governmental Security Forces in all affected countries as well as the absence of basic services have created acute humanitarian and protection needs for those impacted by the crisis, including refugees, internally displaced persons (IDPs) and local communities.
- In 2018, while the conflict lingers, attacks on civilians continue across Borno State. An increased number of attacks on IDPs in camps across the region have been reported since October 2017. In the first half of 2017 the number of suicide bombings in Borno state doubled compared to the same period of 2016. Suicide attacks have shifted geographically, from south central and eastern Local Government Areas (LGAs) to more central LGAs, with significant increases in Jere and Konduga. In December 2017, suicide attacks were still regularly reported.
Assessments conducted in newly accessible areas revealed severe humanitarian and protection conditions. Still, many people remain inaccessible to humanitarian actors due to insecurity, particularly in Nigeria’s Borno State and border areas of Cameroon and Niger.
- The violence in the Lake Chad Region has uprooted millions of civilians within their own countries, including over 1.8 million IDPs in Nigeria alone. In addition, some hundreds of thousands of Nigerian refugees have fled to neighboring Cameroon, Chad and Niger.
- As of January 2018, close to 1,300,000 refugee returnees have been registered in Nigeria, sometimes under conditions that have not been voluntary, safe and dignified. Many of these return movements have resulted in secondary displacements as many areas of origin remain insecure and inaccessible. Projection for 2018 forecast new displacement and arrivals from the inaccessible areas (around 200,000). In total, at least 1.32 million of IDPs are located in Borno State. 50% of them are living in host communities.
- The crisis has adversely affected the most vulnerable civilian populations, particularly women and children, older persons and those with disabilities or serious medical conditions. Around 60 per cent of those displaced are children and the number of female and child-headed households is on the rise because male heads of households have either disappeared, been killed or fear to return to join their families. Sexual and gender-based violence (SGBV) is widespread, and many people have suffered the trauma of violent experiences.
- The Humanitarian Needs Overview (HNO) 2018 estimated some 7.7 million people in need of humanitarian assistance in Nigeria across the three states of the north east (Borno, Yobe and Adamawa) with most needs concentrated in Borno State. In determining the scale of the response for 2018 (more than 1 billion USD consolidated appeal!), humanitarian partners agreed to focus on states assessed as the most affected by the violent conflict, infrastructure destruction, mass displacement, ongoing insecurity and ensuing factors. The most critical areas requiring humanitarian assistance are located in Borno, Adamawa and Yobe states where millions of people are in need of urgent life-saving assistance.
Our action in the field:
- PUI is present in Nigeria since April 2016. The Humanitarian NGO is targeting the needs of crisis affected populations in Borno State through a gradually implemented comprehensive integrated response.
- PUI started its intervention with a focus on urgent needs pertaining to access to food commodities for IDPs and host communities (through a cash-based approach) and then up-scaled its response late 2016 with the inclusion of Primary Health Care and Nutrition activities. This was focused on populations living in Maiduguri (capital city of Borno state).
- Also, as access and logistics were and remain a main constraint for the humanitarian community, PUI launched an inter-agency logistics platform in Maiduguri managing storage and cargo and servicing around 30 different humanitarian organizations.
- Finally, and as resilience of affected communities remains a priority for the organization, a pilot livelihood recovery project was launch in order to decrease reliance on direct assistance and foster aid sustainability.
Following a comprehensive and inclusive programming exercise during the last quarter of 2017, the main programmatic objectives of the mission for 2018 were defined and can be synthetized as follows:
- Continue and further develop the response to urgent needs of IDPs and Host Communities living in Maiduguri City through Food Security, Health and Nutrition activities.
- Further develop the integrated multi-sector response in Maiduguri City with the widening of the sectoral scope of PUI intervention by adding Protection and a strong outreach component, to the response portfolio (either directly or through coordinated approach with external actors)
- Continue and further develop the logistics support to the humanitarian community from Maiduguri City Warehouse
- Develop the opening of an additional operational base in Kukawa LGA with the provision of health and nutrition services for IDPs and host communities starting in June 2018.
- As part of our activities in Nigeria, we are looking for a A Protection and Community Outreach (PCO) Project Manager in Monguno.
Under the supervision of the Field Coordinator Monguno, the Protection and Community Outreach (PCO) PM is in charge of developing and ensuring the good implementation of protection and community outreach activities. The component under the PCO PM supervision, part of PUI holistic response to the Kukawa population needs, aims at setting up and managing a Protection community approach in the area of intervention (Kukawa LGA) with the objectives to:
- Setting up a strong community network in collaboration with Consortium partners (Protection, WASH and Shelter actors) and in link with PUI health and nutrition activities (public health surveillance, detection and referral of malnutrition cases)
- Community awareness: health, nutrition, protection messages (including access to services)
- Identify, monitor and refer (internally and externally) protection cases
- Support PUI health team on safe identification and safe and confidential referral from/to GBV case
- Design and implement a protection monitoring strategy in collaboration with the MEAL department
- Design the links between PCO and future MHPSS activities in collaboration with the MHPSS specialist
- Identify multi-sector emerging needs in the targeted areas and perform rapid assessments and referral (internally and externally)
- Participate to the design of a contingency and preparedness plan
- Strengthen PUI knowledge of the community
- Further improve PUI’s acceptance within the community
- Work closely with the Mission MEAL department in order to bridge accountability, needs’ assessments and referral Information
- Management Systems
- Ensure protection mainstreaming on PUI’s sectors (trainings and recommendations based on protection monitoring.
This position will be critical to:
- Ensure a continuous grasp on the population needs
- Reinforce PUI integrated approach through the set-up of robust internal referral pathways (with Nutrition, Health, Food Security, Accountability teams)
- Strengthen PUI reactivity responding to emerging humanitarian needs (outbreaks, new displacements in the area of intervention, etc.)
- Offer support to protection cases through a clear and complete case management / referral pathway
Tasks and Responsibilities
- Project planning and implementation: She/he implements the base’s PCO strategy by leading the set up of a Community Outreach Network in the areas of intervention and setting up the referral/information sharing systems. She/he monitors program progress, including the qualitative and quantitative aspects; and enforces policies, standards & codes of conduct.
- Information sharing, assessments and referral system: He/she participates to the development and follow up of the internal and external referrals system He/she ensures an in depth analysis of data collected by the PCO teams, and shares analysis and data with the relevant departments. He/she contributes to the design and supervises the implementation of multi-sector assessments and leads the relevant internal and external referrals pertaining to the needs identified.
- Team management and capacity building: He/she drives the recruitment and supervises the ‘PCO team’. He/she supervises capacity building support to the project team as appropriate and training activities on the basis of identified needs. He/she suggests modifications in terms of PCO team structuring and responsibilities’ split. He/She ensures protection mainstreaming trainings to PUI identified staff.
- Capitalization, reporting and development: He/she is responsible for the qualitative production of internal and external activities’ reports, and Project Monitoring Tools. He/she supports the FC and the Grants Officer in providing sufficient and detailed information for program reporting for donors and PUI HQ. He/she contributes to ongoing capitalization efforts regarding program methodologies, lessons learnt and challenges.
- He/she drafts specific Activity Forms as per the mission’s learning strategy in direct link with the MEAL department. He/she contributes to the adjustment of current intervention or/and development of new interventions on the basis of identified needs.
- Representation and coordination: Upon request from his/her supervisors, he/she ensures and coordinates the PUI’s sectorial representation in the area which he/she is responsible for among partners, donors, authorities and other stakeholders and participate to the Ad Hoc relevant meetings. She/he ensures an efficient coordination with the other departments of the base. One part of this project is funded through a Consortium of 6 INGOS.
- Logistics and Finance: She/he coordinates with the Logs and Admin/Finance teams to mobilize effectively the resources allocated to the program supervised, including forecasting any adjustments needed, taking into consideration determined budget and compliance with logistics and administrative procedures. He/she is responsible for the activity budget lines of his/her project budget and for following-up on the expenditures while providing monthly budget forecast and updating the Operational Follow Up tool on a bimonthly basis.
- Safety and Security: He/she contributes to compliance with safety rules within the mission, especially by the program team under his/her management and communicates any security/safety-related information to the base Security Focal Point.VilleMongunoExpériences / Formation du candidat
- Relevant Master Degree from an accredited academic institution preferably in Psychology, Education science, Social Work.
- Project management
- Needs assessment, PSEA, (S)GBV, CP case management.
- Min.2 years as a manager of humanitarian projects in the protection sector
- Strong experience in community based protection activities and protection monitoring
- Experience in Protection case management
- Knowledge of integrated / multi-sector approach
- Previous experience with database system
Knowledge and skills:
- Demonstrating good knowledge of UN and NGO mandates and programs in the humanitarian responses, post conflict construction and development/resilience
- Excellent planning and organizational skills
- Excellent writing skills
- Very good Knowledge of project management
- Required Personal Characteristics (fitting into team, suitability for the job and assignment/mission):
- Ability to provide/structure instructions clearly and concisely both orally and in writing
- A high sense of discretion and integrity when dealing with sensitive protection information
- High degree of responsibility, initiative, alertness, emotional stability, the ability to prioritize a heavy workload and to delegate accordingly
- Professional attitude and the ability to build successful working relationships with contacts outside of the projects. Demonstrate an
- integrated approach and attitude through normal work activities and a thorough understanding of community-based protection issues in the country of operation
- Self-motivated, flexible and adaptable to the needs of the team and organization
- Strong commitment to support/develop capacity of national staff and developing second layer of leadership
- Team player: proven management ability and inter-personal skills
- English Mandatory
- Fixed-term contract 6 months
- Starting Date: September 2018
- Monthly Gross Income: from 1 815 up to 2 145 Euros depending on the experience in International Solidarity + 50 Euros per semester seniority with PUI
- Round-trip transportation to and from home / mission, visas, vaccines…
- Insurance including medical coverage and complementary healthcare, 24/24 assistance and repatriation
- Housing in collective accommodation
- Daily living Expenses (« Per diem »)
- Break Policy: 5 working days at 3 and 9 months + break allowance
- Paid Leaves Policy: 5 weeks of paid leaves per year + return ticket every 6 months.
Job Title Field Coordinator
Reports to: Head of Mission
- Under the supervision of the Head of Mission, and through delegation of his/her authority, the Field Coordinator has the overall responsibility for the proper implementation and operational direction of PUI’s projects/programs in his/her geographical area of intervention.
- The Field Coordinator also monitors the context to ensure programing is relevant and responsive to priority needs. In this capacity, the Field Coordinator is also responsible for representing PUI publically at the field level, including in coordination fora, with other agencies, and for providing the direct link in communications between the Field Team and the Country team.
- Lastly, the Field Coordinator provides security management of his geographical area and ensures all safety and security measures, including contingency plans and standard operating procedures.
Scope of Duties
- The Field Coordinator has responsibility for the overall timely delivery of PUI’s programs portfolio in his/her geographical areas of operations (including the sub-offices).
- The Field Coordinator with the support of the operational/technical coordinators concerned has overall responsibility for proper delivery of programs and the smooth running of support services in his/her geographical area of intervention. He/She also has the delegation of the Head of Mission for the safety and security of good and people under the responsibility of PUI in his/her area of intervention.
- The Field Coordinator is at the source of program development and operational positioning in his/her geographical area of intervention, in line with PUI country strategy and in conjunction with programmatic and operational technical coordinators.
- The Field Coordinator, as member of the Country Management Team contributes to the fulfilment of the aims and objectives of PUI’s presence in the country through other tasks as required and/or directed by the Head of Mission.
Specific Goals and Related Activities
Ensure the Safety of Property and People of the Base:
- He/She ensures that the safety plan for the base is up-to-date, and that everyone knows and understands it (both international and national staff).
- He/She ensures data collection relative to the safety on his/her field of operations, provides analyses, and disseminates them to his/her immediate supervisor regularly or on an ad-hoc basis if urgent.
- He/She verifies that the material and human resource means at his/her disposal are adequate to ensure the optimal safety of teams, materials and beneficiaries.
- He/She alerts his/her immediate supervisor without delay in case of impending danger of teams or beneficiaries.
- In the event of a security incident, (regardless of whether it took place or was avoided), he/she ensures that the information is transmitted to his/her immediate supervisor without delay, and reported upon in accordance with PUI guidelines.
- He/She is in charge of supervising the work of the Security and Liaison Officer. He/She ensures that this staff has all the necessary tools to create and maintain good relationship with local administrative or security stakeholders.
Ensure the Implementation of Programs and Propose new Interventions:
- He/She ensures the smooth running of ongoing programs on the base (meeting of objectives, respecting time-lines, budgetary monitoring, contractual reporting…) and reports to his/her immediate supervisor.
- He/She sets up a formal coordination system, directs it in the field (meetings, written reports…), and reports to his/her immediate supervisor.
- He/She ensures proper filing of all documents produced in the context of the project(s), and ensures availability of the verification sources mentioned in the proposals.
- He/She proposes new interventions and discusses them with his/her immediate supervisor.
- He/She is involved in identifying needs and proposing / leading assessments on the basis of agreed TOR (Terms of Reference) and with endorsement from his/her immediate supervisor.
- When defining new operational activities, he/she coordinates the work of the relevant technical departments and of the administrative and logistical support teams, with a view to preparing project proposals that are complete, and in line with the donors’ formats and internal rules of PUI’.
- He/She participates in the Strategy development exercise of the mission.
Supervise Teams of National and International Staff at the Base:
- He/She supervises all national and international teams on the base.
- He/She guides the work of the internationals in the base, tracks the realization of their objectives, and leads the mid-term and final appraisal exercises.
- He/She participates in the hiring process, as well as in any decision related to the termination of employment contracts of national staff on the base.
- He/She ensures compliance with the Internal Rules and Procedures of PUI on the base.
- He/She makes sure that all national employees are subject to a written appraisal according to the mission’s internal regulations
- He/She delegates responsibility for the integration of any new employee on the base, and ensures, in particular, that the context of program implementation, safety rules, logistical, administrative, HR and financial procedures, as well as procedures for the use of communication and transportation are explained and understood.
- He/She completes training programs for expatriate and local staff (organizational support, methodology, technical support as the case may be organization of training sessions…).
- He/She drafts or delegates responsibility for the drafting of job profiles for expatriates about to be replaced or hired and sends them for endorsement to his/her immediate supervisor.
- He/She constructs the organizational chart of the base, and has it endorsed by his/her immediate supervisor and the HR Coordinator.
- He/She handles the management of interpersonal conflicts that arise on his/her base, and refers the matter to his/her immediate supervisor in the event that he/she is not able to resolve the dispute
- He/She is responsible of PUI reputation in his/her area of operation, and in that capacity ensures that the entire staff under his/her authority displays behavior consistent with the values upheld by the organization, with full respect for the local culture.
Ensure Logistical, Administrative and Financial Support for the Base:
- With support from the logistics coordinator, he/she ensures that the needs of the base are met (support, programming) and address these needs to the Admin & Financial Coo each month, while making sure that all donor’s and internal procedures are respected, and that commitments are in line with available budgets.
- He/She ensures that the base is equipped with the minimum of infrastructure (offices and housing) necessary for the execution of the work and accommodation of teams, in optimal conditions of safety.
- He/She is responsible for cost optimization; and uses budget tracking to achieve this; he/she ensures adequate financial resources for the running of the base.
- Regarding budget monitoring, he/she participates in team-based analysis (along with technical, administrative and logistics management) and is responsible for detecting anomalies and proposing adjustments to his/her immediate supervisor and to the Admin & Financial Coordinator.
- He/She ensures that accounting processes are respected by the admin base department, and communicated to the Admin & Financial Coo according to the agreed calendar.
- Together with the Admin & Financial Coo, he/she ensures that a system of internal oversight is in place at the base. He/She ensures compliance with procedures for undertaking expenditure commitments, and participates in the process of endorsing purchase orders.
Ensure the Representation of PUI in the Jurisdiction Covered by His/Her Base:
- He/She represents the organization before local actors, whether they are official or not, and ensures that good relations are maintained with each of them in compliance with PUI’s principles of neutrality and independence.
- He/She attends main coordination meetings when they take place, and participates actively.
- In the event of visits from donors, he/she participates in the organization and implementation of the visit.
Ensure Reporting and Dissemination of Information:
- He/She sends the internal and external reports to his/her immediate supervisor while meeting the internal deadlines for endorsement (Situation Report, incident report) and external contractual deadlines (project reports).
- He/She organizes the two-way dissemination of information: from the base to the field coordination and from the field coordination to the base (regular and ad-hoc Situation reporting).
- He/She attends internal coordination meetings and participates actively in the
Focus on top priority activities relating to the context of the mission:
- Oversee the operationalization of Maiduguri Base 2019 programming strategy, including project submission, capitalization on current programs and piloting the unfolding of 2019 projects.
- Improve general security management and monitoring, notably by ensuring that PUI security framework tools are regularly updated, and by fostering context and security sensitivity among international staff.
- Foster and monitor the implementation of a global capacity building plan for both national and international staff.
Number of people to manage and their position (international/national staff)
- Direct management:
- Internationals : 4 (Deputy Field Coordinator for Programs, Logistics Manager, Finance Manager, HR Manager)
- Nationals : 1 (Security and Liaison Officer)
- Indirect management:
- Internationals : 5 (Project Managers: Health, Nutrition, Food Security, Protection and Community Outreach, Logistics Platform)
- Nationals : Around 200
Required knowledge and skills
- Security Management
- Project Management
- Training in public health / Agriculture / Water, sanitation / other…
- Financial Management
- Minimum of 3 years (including management of health & nutrition activities)
- Food Security and Livelihoods (Desirable)
Knowledge and Skills
- Excellent writing skills
- Project Management skills
- Team Management
- Knowledge of procedures related to institutional donors (OFDA, ECHO, AAP, UN agencies …)
- Management of vehicle fleets, stocks, supply chains
- Excellent English oral and writing skills
Required Personal Characteristics (fitting into the team, suitability for the job and assignment):
- Ability to work independently while taking initiatives and showing a sense of responsibility
- Ability to withstand pressure
- Sense of diplomacy
- Analytical skills
- Capacity to adapt and showing organizational flexibility
- Organization, rigor and ability to meet deadlines
- Ability to work and manage affairs professionally and with maturity
- Ability to represent the activities and the mandate of PUI before local authorities
- Ability to integrate the local environment into operations, in its political, economic and historical dimensions
- Ability to work with various partners, in a spirit of openness, and with adaptable communications strategies
- Strong listening and negotiation skills
- Good people and communication skills
- Ability to remain calm and level-headed
- General ability to resist stress and particularly in unstable circumstances
- Mobility: Extensive travel may be required
- Ability to work in volatile / secluded deep field locations
- Ability to manage teams remotely
Monthly Gross Income: from 2,200 up to 2,530 Euros depending on the experience in International Solidarity + 50 Euros per semester seniority with PUI
Job Title: Deputy Field Coordinator for Programs
Location: Maiduguri, Borno
Starting Date: September 2018
- The Deputy Field Coordinator for Programs ensures at base-level the smooth implementation of PUI’s programs in Maiduguri and within operational rural areas, targeting the Lake Chad crisis affected populations.
- She/He is also responsible for representation on technical topics by humanitarian stakeholders at local level and in charge of proper reporting to the donors supporting the Program.
Under the supervision and line management of the Field Coordinator, the DFC for Programs is responsible at base level for the direct supervision of the Projects Managers in charge of conducting the different projects within the targeted areas.
- He/She coordinates the project teams and ensures the operational and qualitative aspects of the programs are put into practice properly (monitoring of objectives, respecting due dates and budgetary provisions, quality control, synergy of the teams) according to the contractual documents and in line with PUI policies and procedures
- He/She will participate in the technical forums (Working Groups) at local level
- He/She will be the direct line manager of the Project Managers in this base and will ensure that appropriate support and capacity building is brought to the senior managers of the programs.
Logistics and Administration:
- He/She will oversee the logistic and administrative duties of the projects with the support of the Logistic Department
- He/She will ensure that the programs developed are in line with PUI mandate and strategy, and will propose new interventions according to the evolution of the humanitarian situation in the region and based on accurate needs assessments at field level
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Training and Experience
- Bachelor’s or Master Degree in a field related to Project Management, International Development and/or Social Sciences.
- Minimum of 3 years in the areas of program development, project management, donor reporting and grant compliance;
- Successful experience in team management.
- At least 2 years experience as a Humanitarian Project Manager
Knowledge and Aptitudes:
- Strong Knowledge of M&E methodology and cycle
- Strong computer skills essential, including ability to operate Microsoft Word, Excel, database management software, statistical packages, GIS.
Qualities of Candidate:
- A strong commitment to humanitarian principle and the will to make sure beneficiaries needs are covered as best as the resources available allow.
- Capacity to delegate and to supervise the work of a multidisciplinary team;
- Strong commitment to support/develop capacity of national staff and developing second layer of leadership;
- Problem solving and leadership skills;
- Proven management ability and inter-personal skills – team player;
- Ability to work on own initiative and collaboratively as part of a diverse team and manage a varied workload;
- Proven capacity for analysing and synthesizing comprehensive information and technical data;
- Ability to write and edit reports under deadline pressure;
- Ability to guarantee effective and timely outputs;
- Self-motivated, flexible and adaptable to the needs of the team and organization;
- General ability to resist stress;
- Important organization and rigor skills.
- Excellent command in writing and editing documents in both English and French (desirable).
- Fixed-term Contract – 9 months
- Monthly Gross Income: from 1 980 up to 2 310 Euros depending on the experience in International Solidarity + 50 Euros per semester seniority with PUI
- Cost covered: Round-trip transportation to and from home / mission, visas, vaccines
- Insurance including medical coverage and complementary healthcare, 24/24 assistance and repatriation
- Housing in collective accommodation
- Daily living Expenses (« Per diem »)
- Break Policy: 5 working days at 3 and 9 months + break allowance
- Paid Leave Policy: 5 weeks of paid leaves per year + return ticket every 6 months.
- Monthly gross income: from 1,980 up to 2,310 Euros depending on the experience in International Solidarity + 50 Euros per semester seniority with PUI
Deadline: 31st October, 2018.
How to Apply
Interested and qualified candidates should send their Application (Resume and Cover Letter) to: “Emmanuelle Gracia, Human Resources Officer” for Expatriates, via: email@example.com