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Communications & Brand Management Officer Vacancy in a Credit Bureau Company


Stresert Services Limited – Our client, a leader in the Credit Bureau Sector, is recruiting suitably qualified candidates to fill the position below:

Job Title: Communications & Brand Management Officer

Location: Lagos

Job Objective

  • Create and maintain a company-wide brand management and communication strategy for external communications with emphasis on brand recognition and customer satisfaction
  • Lead implementation of the strategy
  • Oversee the use of the organization’s brand identity

Roles and Responsibilities

  • Manage the development and production of web and print-based materials
  • Manage and provide content and direction for communication via the website, social media outlets, print, and other communication channels.
  • Work with and provide support to the operations and technology team to develop effective publicity materials, technical publications including reports and training materials as may be required
  • Develop effective communications mechanisms to ensure that news and events are known internally and publicised externally as appropriate
  • Continuously monitor, measure, and improve the effectiveness of communication initiatives.
  • Create and send out press releases for new products and services
  • Manage and provide content for periodic newsletters and magazines; Create and manage release dates for recurring publications
  • Monitor news and information about the firm, the credit bureau sector, credits and financial services industry as a whole
  • Other roles as may be assigned by the Head, Business Development


  • A good University Degree in English, Journalism, Marketing, Public relations or Communications.


  • Minimum of 3 years post qualification
  • Experience preferably in a similar function.


Key Performance Indicators

  • Effectiveness of communication channels
  • Marketing/communication expenses vs. budget
  • Timeliness of communication of events
  • Level of firm’s brand recognition
  • Timeliness and quality of publications

Required Skills and Competencies
Functional Competencies:

  • IT Skills
  • Strong interpersonal skills
  • Information gathering & analysis

Organisational Competencies:

  • Oral Communication
  • Written Communication
  • Organisational Awareness
  • Leadership


  • Strong knowledge and understanding of current trends in digital media/social media
  • Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally
  • Familiarity with public relations strategies and brand development and standards


  • Teamwork and Collaboration
  • Confident communicator and presenter
  • Superior project management and time management skills
  • Innovation & Creativity
  • Integrity
  • Interpersonal skills.

Application Closing Date
Deadline: 10th October, 2018.

How to Apply
Interested and qualified candidates should send their CV’s to: recruitment@stresertservices.com using “CBMO” as subject of the mail.

Note: Only candidates who meet the qualifications listed above will be contacted for interviews.

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