Current Job Vacancies at Viva Cinemas

Furnished with state of the art Dolby Surround sound with JBL speakers and projectors from Christie, 7 large screens (3D included), spacious foyer and awesome concession, Viva Cinemas provides a good bouquet of Hollywood, Bollywood and Nollywood movies to cater for you.

Job Title: Marketers

Responsibilities

  • Drive effective retentions activity for existing customers through value reinforcement marketing and ensure cinema admission target are met
  • Work closely with schools, corporates and universities and ensure that group booking admissions is met each week
  • Work alongside Brand Manager/Head of Operations to get a clear plan and expected targets and feedback on actual performance
  • Liaise with the Cinema Managers (CM) and get weekly film information to create synergy with all clients
  • Manage and track group bookings and ensure information is accurate transmitted to all parties of senior management team on weekly basis
  • Identify and develop corrective actions in response to trading performance and see ways to improve group booking revenue streams
  • Identify new opportunities and execute test & learn activities to ensure schools, universities and corporates are engaged and patronizing our cinemas weekly
  • Support all movie premier activities to drive revenue and ultimately business growth.
  • Carrying out market research to seek new opportunities and new clients
  • Interpreting market trends and adapting to industry changes while analyzing opportunities for growth via acquisition and performing due diligence.

Experience and Qualification

  • University degree with 1+ years’ relevant marketing and social media work experience within the retail and entertainment industry.
  • Outstanding analytical and presentation skills
  • Strong marketing acumen
  • Highly presentable and articulated approach to deal with a large variety of groups
  • Attention to detail and ability to bring groups clients to cinema to enjoy our services
  • Able to deliver results and driving group projects to boost other income revenue
  • Strong team mentality and ability to build and maintain open and honest communication
  • Capability to generate original ideas, even in the midst of ambiguity
  • Responsibility and ownership of activities combined with a self-starter approach
  • Commitment to self-development
  • Good understanding of the industry and key issues affecting our business

Job Title: Stock Controllers

Responsibilities

  • The Stock Controller is responsible for managing stock, reducing business costs and increasing sales.
  • He/she is expected to control stock movement, delivery, issuance, inventory and stock holding to avoid losses or theft.
  • He/she will also be responsible for making sure the team is regularly provided with stock items and as when needed.
  • Ensuring a smooth ordering and timely delivery of concession from suppliers.
  • Analyzing sales records and forecasting future customer needs; analyzing and interpreting trends to facilitate stock management.
  • Taking cognizance of buying trends & customer needs when placing orders.
  • Ensuring high standards of quality are maintained when accepting all stocks.
  • Ensuring stock items are received in the approved quantities and in good condition.
  • Ensuring all stock items are stored in their appropriate units.
  • Managing stock levels, ensuring fast moving, slow moving, damaged stocks are flagged to the Cinema and Brand Manager.
  • Performing weekly stock counting and advising store manager on customer needs
  • Ensuring stock movements are accurately recorded and presented.
  • Working with Cinema Manager to ensure the minimum stock levels are monitored and maintained.
  • Ensuring stock reorder cycles are maintained, monitored and adjusted as required.
  • Ensuring daily, weekly and monthly reconciliation of stock.
  • Providing Cinema Manager and Brand Manager with regular stock updates.
  • Conducting daily stock issuance to team members and reconciliation to avoid or report stock loss and damage immediately.

Experience and Qualifications

  • A minimum of an OND in a relevant field
  • One-year work experience in a similar role
  • Demonstrated analytical prowess – with strong Excel skills for stock keeping
  • Enthusiasm
  • Numerical skills
  • Verbal communication skills
  • Team working skills
  • Organizational skills
  • Relationship management skills
  • Negotiation skills
  • Resourcefulness

Job Title: Janitors

Responsibilities

General cleaning of the cinema screens and areas to ensure spotless, which include:

  • Cleaning, stocking and supplying designated facility areas[ sweeping, dusting, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.
  • Dust furniture, walls, machines, and equipment
  • Performing and documenting routine inspection and maintenance activities.
  • Carrying out heavy cleaning tasks
  • Vacuum clean the floors, upholstery and walls within reach
  • Emptying of refuse containers and removing to disposal areas
  • Cleaning of the screens after every movie, getting rid of trash and hand over of forgotten items to the cinema manager/ supervisors.
  • Cleaning of speakers and other areas in the screens.
  • High dusting of walls, pipes and curtain rails
  • Spot cleaning of floors, spillages, breakages etc
  • Cleaning of internal and external steps, entrances, outside display signs, glass etc
  • Other duties commensurate with the post which may be required from time to time to ensure the effective running of the cinemas.

Experience and Qualification

  • FSLC certificate
  • Proven 2 – 3 years working experience as a janitor
  • Ability to handle heavy equipment and machinery
  • Knowledge of cleaning chemicals and supplies
  • Familiarity with Material Safety Data Sheets
  • Requisition supplies and equipment needed for cleaning and maintenance duties

 

Job Title: Cinema Managers

Responsibilities

  • To drive daily retail profitability by maximising RPH & minimising shrinkage and wastage
  • To pro-actively manage operational costs on a day-to-day basis through effective management of controllable costs, third-party contractors and team members
  • To plan, perform and manage operational tasks within the cinema
  • To effectively communicate daily to all team members/team leaders all relevant initiatives, promotional activities, targets and business/operational priorities
  • To manage and operate security systems and processes to prevent loss and to ensure the security of cash, assets, Guests, and employees at all times
  • Guaranteeing the cinema team meet and exceed guest-service standards
  • Ensuring proper staffing in each area of the cinema
  • Performing daily opening and closing operational duties, with an eye for detail
  • Proven performance management skills. Actively helps others to improve their performance and clarifies expectations of employees’ performance and provides constructive feedback and advice.
  • Ensure the safety of employees and Guests by complying with Company Standards, Health and Safety and Environment legislation and meeting all other statutory requirements.
  • To implement, maintain and adhere to Operations Standards, Company Policies and Procedures and initiatives.
  • To deliver excellent Guest service through highly trained and engaged teams

Experience and Qualification

  • BSc/ HND/BA
  • Excellent Interpersonal skills
  • Good Management skills and Innovative
  • Good problem solving
  • Team Player
  • High attention to detail.
  • Result Oriented
  • Ability to lead and motivate employees
  • Proven track record of Target performance
  • Proven record of providing a high level of guest service and commitment to exceeding guest expectations
  • Able to achieve/ exceed set targets through, innovative strategies, team drive and strong leadership.

 

Job Title: Projectionists

Responsibilities

  • Set up and adjust picture projectors and screens to achieve proper size, illumination, and focus of images, and proper volume and tone of the sound.
  • Clean and maintain the projection equipment.
  • Liaises with the cinema manager and supervisors on scheduling and projection coordination for the best technical delivery.
  • Ensure all equipment are working properly
  • Ensure all equipment are properly serviced with extra care according to plan
  • Ensure equipment room is always dust – free, clean, well ventilated and maintained
  • Health and Safety standard are followed and no risks for cinema business
  • To ensure the running advertisements and trailers in the correct order.
  • Checking that sound is operating correctly and at the right volume.

Experience and Qualification

  • University degree with 1+ years’ relevant projection, IT, technical field with an extensive understanding of audio and projection systems.
  • Good understanding of computers and common presentation software is important
  • Ability to problem solve under pressure.
  • Good IT and technical skills.
  • Exceptional customer service and people skills
  • Ability to work in a team environment
  • Knowledge with editing of media / video materials, such as raw footage / trailers
  • At least 1 – 3 years’ experience in a similar role: Cinema, Projection, etc

Job Title: Cinemas Team Members

Responsibilities

  • Sells and processes payment of movie tickets, vouchers, passes, or facility memberships from customers at cinema events.
  • Disseminate movie information to guests: current movies, upcoming movies, movie genres and information to turn inquiry to sales.
  • Maintains a professional attitude with sincerity and enthusiasm reflecting the company’s commitment to guests.
  • Attends to customers at the cinema and ensures the seating and safety of guests in all screens.
  • Offers the highest level of customer service possible to guests, donors, visiting artists, artist management, customers, and any other member of the public or administration they may encounter.
  • Sale of retail product sales including popcorn, hotdog and other items as per company guidelines
  • Responsible for the preparation of some retail items including popping of corn, display of drinks, preparation of hot dogs and other speciality items. This demands speed and working in a hygienic environment

Experience and Qualification

  • Minimum of GSCE/OND
  • 1- 2 years work experience in a hospitality, retail or entertainment industry
  • Basic Maths Skills
  • Customer service skills
  • Be passionate about movies
  • Basic Computer Literacy
  • Excellent problem-solving skills
  • Excellent communication skills in English language
  • Strong work ethics
  • Team working skills

Job Title: Cinema Supervisors

Responsibilities

  • To support the Cinema Manager in driving and exceed site budget, ensuring that the team understands daily targets, KPIs and product knowledge.
  • Ensures Daily Guest Service is prioritised and implement exceptional guest service standard to
  • Deal with any issues may need attention. Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guest’s expectations. (Be positive & motivate the team)
  • Ensure Retail Concession Area is stock up and stock is available (till tickets, sweets, popcorn and drinks)
  • Follow daily cashing up procedures and security policy to protect assets and retail revenue. Any cash difference must be resolved and monitored immediately
  • Be firm and take immediate action for any Cash or Security Breach to all Box Office/Concession staff
  • Ensure Box Office/Concession staff are presentable and have correct uniform
  • Ensure Box Office /Concession cinema staff are trained on guest service standards
  • Ensure other income are recorded and other concession third party revenues are monitored and submit report to CM weekly.
  • Maximize sales by ensuring there is availability of concession stock items and new movie releases, escalating any operational challenge with the Cinema Manager/ Brand Manager immediately to prevent sales loss.

Experience and Qualification

  • OND/ HND/BA Degree
  • 2 – 3 years’ experience in a retail, hospitality or entertainment industry.
  • Excellent Interpersonal skills
  • People and interpersonal skills
  • Computer literacy (MS Office suite – Word, Excel, Power Point, etc)
  • Time management abilities
  • Problem solving skills
  • Ability to work well under pressure and within set tight deadlines
  • Proven record of providing a high level of guest service and commitment to exceeding guest expectations
  • Able to achieve set targets through team drive and leadership.
  • High level of work quality, sets high standards and encourages above average performance
  • Enthusiastic and self-motivated, action orientated and willing to make decisions and take appropriate actions
  • Is able to plan a course of action to achieve, monitor and control tasks effectively and efficiently

Method of Application

Applicants to send cv and application letter to
jobs@vivacinemas.com

Please use Location/ Job Position / Name as Subject.
Example:
Enugu / Team Member / Thomas Ogwu


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