Buylesser Online Marketplace, a reputable e-commerce company, is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Account Manager
Location: Nationwide
Job Description
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Take the extra mile to engage customers.
- Deal with Customer Service Complaints.
- Manage large amounts of incoming calls
- Generate sales leads
Requirements
- Must posses a minimum of Bachelors Degree.
- Ability to speak English fluently.
How to Apply
Interested and qualified candidates should send their CV’s to: careers@buylesser.com
Application Deadline 30th November, 2018.
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