Fadac Resources – Our client is a leading Electronic retail company with high brand electronic products is in need of Retail Store Manager. They provide high-quality home appliances and trustworthy and reliable service to sophisticated transferred business executives within Nigeria.
They are recruiting to fill the position below:
Job Title: Female Showroom Supervisor
Locations: Kaduna and Abuja
Responsibilities
- Generate new leases by direct selling inside the showroom to new and current customers. Meet or exceed daily, weekly, and monthly new lease goals as defined by the manager.
- Research the residential and commercial marketplace through published lists, local sources, or through independent research for potential business opportunities, and telemarketing as appropriate.
- Maintain the showroom as a high impact location to feature the appropriate merchandising relevant to the local customer base.
- Answer phones, coordinate delivery logistics with customers and with the distribution team.
- Process lease applications, exchanges, orders, and credit applications to corporate; follow up for delivery information, payment information and approvals as necessary.
- Communicate on a regular basis to ensure the most recent needs are met and retail outlet remains top of mind.
- Collaborate with outside sales, housewares team, distribution, billing, purchasing and customer service teams for resolving disputes, scheduling deliveries and pickups, and maintaining productive communication.
- Develop customized proposals for prospective customers to meet their unique needs. Present these proposals effectively and confidently address customer questions and concerns.
- Maintain current knowledge of product and pricing on all inventory, and a design sense of how to create merchandising solutions that meet a customer need and utilize current inventory.
- In collaboration with the outside sales team, maintain salesforce.com as a way to monitor activity, increase success rate, increase sales calls, and track customer interaction
- High-quality organization skills focused on maintaining email databases, marketing and office supplies, and sales materials
- Maintain a professional sales appearance
- Collaborate positively with fellow Team Members; embrace teamwork mindset
- Strong follow-up orientation to ensure successful implementation of the business initiatives
- Work under time-sensitive situations (time deadlines, delivery and pick-up schedules); able to multi-task in a fast paced environment.
- Flexibility in schedule to handle customer and business needs as they arise
- Implement direct mail and digital marketing pieces tailored to the current sales priorities
Requirements
- Bachelor’s degree with four years of related experience
- Good analytical skills, the ability to create compelling solutions that meet customer needs, and the ability to sell the customer the benefits of our lease proposals
- Excellent communication skills with the ability to present information and respond to questions from individuals in one on one settings
- Previous customer service experience or inside sales experience desired
- Excellent computer skills
- Masters’ degree is an added advantage.
- Excellent supervisory, leadership skills
- Must have good knowledge of our industry.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Retail Showroom Supervisor (Female)
Location: Uyo, Akwa Ibom
Job Description
- Effectively Manage Store IN & OUT.
- Engage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in store.
- Monitor and take actions necessary to improve shrinkage and profit protection.
- Enhance sales through identification of trends related to footfall, conversion, etc.
- Ensure the achievement of sales targets and take corrective measures where required.
- Ensure a smooth and accurate process for stock management in the store.
- Ensure store staffs are trained in customer service requirements.
- Build a connection with the customers and understand their needs & Ensure store meet their targets.
- Developing & motivating towards high performing store team.
- Encourage and promote all opportunities to drive sales, leading by example.
- Understand local customer needs and ensure this is delivered through both product and service.
- Be familiar with the competition and respond accordingly in order to create competitive advantage.
- Monitor the feedback from staff and customers on the store products and services and give feedback to the relevant area where required.
Requirements
- Must be Female
- Must have good knowledge of the industry
- HND/B.Sc in Business Admin or related field
- Masters Degree holders is an added advantage
- Minimum of 4 years cognate experience with an electronics company.
- Computer database and productivity software skills required
- Good written, oral, interpersonal and organizational skills
- Proven history of successfully training employees
- Strong understanding of sales and customer service techniques
- Demonstrated the ability to maintain and work within a budget.
Deadline: 27th September, 2018.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: This opening is for Uyo – Akwa Ibom state and as such Only Qualified candidates residing in Uyo will be contacted.
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