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Business and Finance

Ongoing Recruitment at ARM Life Plc, September 25th, 2018

ARM is a leading group of companies situated in Nigeria with branches scattered across the country. ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non bank financial services firms in Nigeria with a focus on asset management of quoted equities and fixed income securities.

We are recruiting to fill the position below:

 

Job Title: Team Lead, Employer Management

Location: Abuja
Job Type: Full-Time

Job Summary

  • To directly manage the employer management team within the relationship management team. Focus will be on operational efficiency, innovative thinking, database management and building a trusting and deeper knowledge with a view to deepening our relationship.
  • This will be geared towards increasing our share of clients’ wallet and building a large referral network.

Principal Duties and Responsibilities

  • Develop and champion strategies to deepen relationships with employers and Pension Desk Officers based on their peculiar segments and behavioral patterns.
  • Develop strategies (based on a thorough understanding of the pension industry to grow the business and maintain the company’s leading position in the industry.
  • Drive over-arching customer retention vision and strategy.
  • Manage communication with employers and develop an employer engagement strategy. These initiatives includes, but are not limited to segmentation, campaign development and management.
  • Continuous monitoring of developments in the macro-economic environment in general and in the financial service sector with a view to taking advantage of the emerging opportunities and minimize the potential threats to our business e.g. changes in clients’ needs and values, competitor activities, regulatory changes
  • Creation of a SMART referral structure for the Employer management team.

Education Qualification

  • Minimum – B.A (ED), B.A., B.Ed, B.Sc, HND, LLB, M.Sc, MBA.
  • Preferred Years of Experience: 20 year(s).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Member, Relationship Management

Locations: Kaduna/Kano and South-West

Job Summary

  • To manage and maintain relationships with top tier Employers and HNIs by providing excellent service delivery, investment advice, innovative thinking, database management, while building a deeper knowledge of the Employers contact persons and HNIs. This will be geared towards increasing our share of clients’ wallet and building a large referral network.

Principal Duties and Responsibilities
Responsible for the following functions:

  • Build and maintain strategic relationships with the top tier employers by having a deeply rooted relationship with liaison officers, HR Managers, Union executives and top executives.
  • Regularly engagement of clients both RSA and Retirees.
  • Encourage and foster new business ideas and innovations; Business Intelligence functions around existing clients and key industries.
  • Develop a robust understanding of the various employers and their relevant industries, with the aim of providing excellent tailored services unique to them.
  • Aggressively grow the market share in value (FUM) & numbers (RSA PINs).
  • Drive comprehensive compliance to Pension Reform Act 2014 and PenCom regulation
  • Organize periodic interactive sessions and presentations through physical visit and other communication channels.
  • Track consistent monthly remittance of pension deductions by employers. Device means to reduce unfunded accounts and unprocessed monies for all employers
  • Manage and grow relationships with State Pension Commissions and Institutional Clients.
  • Active involvement and participation in BD and company-wide meetings/forums.
  • Design and implement retention strategies for Employers, PDOs and key influencers.
  • Continuous update of skills (marketing, investment management, analytical, relationship management and communication) through self-study, financial journals/magazines, internet and formal training programmes
  • Maintaining a professional outlook and conduct at all times to project a positive image for ARM Pensions
  • Work with supervisor to arrange formal introductions to Employers that will be assigned by sending letters to clients and arranging appointments
  • Report weekly to supervisor on updates on achievements/ goals set on the score card

Daily Activities and Tasks:

  • Managing existing Employer relationships
  • Managing existing HNIs
  • Sourcing new businesses from referrals and increase business
  • Reviewing Employers’ profiles in a bid to create value adding initiatives.
  • Working closely with other units to ensure Employers expectations are being met
  • Maintain a professional outlook and conduct at all times to project a positive image for ARM Pensions

Competency and Skill Requirements
Required knowledge, skills and abilities:

  • Good understanding of the Pension’s and financial industry at large
  • Ability to listen actively and translate thoughts to action
  • Highly developed Emotional Intelligence
  • Strong presentation skills
  • Excellent organisation and time management skills
  • Good analytical and problem solving skills
  • Ability to work in a team effectively.
  • Deep analytical and problem solving experience; Familiarity with data tools
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Ability to develop daily, weekly and monthly call plans
  • Excellent team working and relationship management skills with the ability to manage cross-functional relationships across multiple levels and business units
  • Highly organized and proactive with a strong attention to detail
  • Excellent verbal/written communication skills with a “can do” attitude
  • Strong proficient in all Microsoft Office programs, especially Microsoft Excel

Minimum Qualifications

  • A University degree
  • Minimum of one to four years of related experience relationship management and business development
  • Excellent presentation, communication and interpersonal skills

Deadline: 1st November, 2018.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Executive

Location: Nationwide
Job Type: Full-Time

Job Summary

  • Profiling new clients and bringing in new business to the company while sourcing for EOI, AVC and having CIS presentations in organisations

Principal Duties and Responsibilities

  • Opening and closing of new businesses.
  • Sales of Additional Voluntary Contribution to clients alongside their RSA.
  • Give client updates on the pension industry through one of our channel(s) such as the customer interactive session.
  • To ensure that accounts opened are funded
  • Registration of new clients and/ or staff of organizations.
  • Processing of RSA form for timely generation of pins.
  • Ensuring client satisfaction by listening to the needs of the client, proffering solutions immediately were available and building a good relationship for referrals.

Daily Activities and Tasks

  • Prospect for new business and make ‘cold calls’ to establish relationship were necessary
  • Schedule a list of organizations to visit for new recruits/staffs
  • Enlist clients who are dissatisfied with their PFAs’ for transfer
  • Resolve issues or challenges with pensions. e.g. Updates on mobile alert
  • Follow up on remittance and channel to the appropriate unit

Minimum Qualifications

  • A minimum of OND
  • Excellent communication and interpersonal skills
  • Excellent Negotiation skills

Required knowledge, skills and abilities:

  • Good problem solving skill.
  • Good analytical skill
  • Good knowledge of Microsoft office suite
  • Optimistic Attitude

Generic Skills:

  • Team worker, interpersonal skills, commercial focus.
  • Flair, energy and sustained capacity for hard and smart work
  • Confident and Sociable
  • Outstanding interpersonal, organizational and communication skills with very fluent English.

Supervisory Skills:

  • The charisma to lead team members in achieving set objectives.
  • Good relationship management skills

Deadline: 1st January, 2019 .

How To Apply

Interested and qualified candidates should:
Click here to apply online

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