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Security

Telephonist/ Customer Services Officer Job Vacancy at Nocturnus Security Limited, 9th September, 2018

Nocturnus Security Limited is an established and fast growing, modern private security company with a niche for excellent service delivery, we offer best in class security services; we churn out properly trained individuals and teams, utilizing cutting edge security gadgets and equipment. We came into business as seasoned security experts having acquired huge experience in industrial security, para-military and intelligence organisations.

Currently we are increasing our capacity in Abuja and its environs and would want energetic, enthusiastic and well-organized individuals to apply for:

Job Title: Telephonist/ Customer Services Officer
Location
: Abuja
Job Type: Day and Night

Basic Qualifications

  • Must be above 18 years of age
  • Have relevant qualifications – Minimum of B.Sc/HND in English Language or other related field
  • Advanced degree in communications is an added advantage
  • Ability to read, speak and understand English language
  • At least 4 years of experience in relevant roles.

Skills and Personal Qualities Needed:

  • Be able to use their initiative when screening calls.
  • Be discreet and tactful, as they may be dealing with callers who are upset, angry or anxious.
  • Be courteous but firm.
  • Work well on their own or in a team.
  • Be computer literate.
  • Have an excellent telephone manner.
  • Have strong interpersonal and communication skills.
  • Be friendly and confident.
  • Be professional and polite.
  • Have good organisational skills.
  • Be flexible and adaptable.

Responsibilities

  • Dealing with telephone enquiries on basic information, such as directions or company contact details.
  • Taking telephone messages for staff.
  • Activating an out-of-hours answering service.
  • Ad hoc administrative support.
  • Listening to the answer machine each morning.
  • Answering the switchboard or telephone.
  • Quickly identifying the nature of the telephone call in a courteous manner.
  • Putting the call through to the appropriate person or extension.
  • Screening telephone calls.
  • Dealing with more than one call at a time.

 

Salary
We offer competitive salaries and huge growth prospects.


How to Apply

Interested and qualified candidates should send their CV’s and Motivation Letter to: victor.otunba@nocturnussecurity.com Using the “Job Title” as the subject of the mail
Or
Submit hard copy of their CV’s and Motivation Letter at:
No 4 Odenna Close,
Off Libreville Street,
Aminu Kano Crescent,
Wuse 2 – Abuja.

Application Deadline 15th September, 2018.

For More Information: Call – 09050126891

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