Type to search

Manufacturing / FMCG / Industrial

Call Center Agent Recruitment In an Electronics Manufacturing Company

Share

Willers Solutions Limited – Our client, a leading Electronics Manufacturing company located in Lagos is looking for qualified candidates to fill the position below:

 

 

Job Title: Call Center Agent (French/Portuguese)
Location:
 Lagos

Job Description

  • Research, identify, and resolve customer complaints using applicable software
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Answer incoming calls and respond to customer’s emails
  • Must be able to speak fluently French / Portuguese Language
  • Management and resolve customer complaints

Requirements

  • Min of OND or its equivalent in any related discipline. E.g Linguistics, Classics, Modern European Languages e.t.c.
  • Must be proficient in speaking French or Portuguese Language.
  • Good Communication Skills
  • Intermediate Computer Skills.

 

 

How to Apply
Interested and qualified candidates should forward their CV (MS Word Format) to: peace.nwachuckwu@willerssolutions.com Using “Call Center Agent (French) Or Call Center Agent (Portuguese) as the subject of the mail depending on the preferred language of expertise.

 

Application Deadline 6th November, 2018.

 

Note: Only qualified and interested candidates with proficiency in speaking French or Portuguese Language should apply.



Like us on Facebook and also Click here to get latest jobs in your inbox everyday!
Tags:

Leave a Comment

Your email address will not be published. Required fields are marked *