Call Center Agents Recruitment at Willers Solutions Limited, 25th Oct.

Willers Solutions Limited – Our client, a leading Electronics Manufacturing company located in Lekki Phase 1, Lagos is looking for qualified candidates to fill the position below:

Job Title: Call Center Agent

Location: Lagos

Job Descriptions

  • Answer incoming calls and respond to customer’s emails
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Document all call information according to standard operating procedures

Requirements

  • Minimum of OND or its equivalent in any related discipline. E.g Linguistics, Classics, Modern European Languages e.t.c.
  • Must be able to speak fluently French & English Language, or Portuguese & English Language.
  • Good Communication Skills
  • Intermediate Computer Skills.

Deadline: 31st October, 2018.

How to Apply

Interested and qualified candidates should forward their CV’s (MS Word Format) to: peace.nwachuckwu@willerssolutions.com Using “Call Center Agent (French & English) or Call Center Agent (Portuguese & English)” as the subject of the mail depending on the preferred language of expertise

Note: Only qualified and interested candidates with proficiency in speaking French or Portuguese Language should apply


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