Fadac Resources and Services – Our client is an FMCG conglomerate company. They are major distributors of electronic products and have showrooms scattered all over Nigeria.
Due to expansion, they are in need of a suitably qualified candidate to fill the position below:
Job Title: Service Centre Technician
Location: Lagos
Job Description
- The service centre Technician role is responsible for troubleshooting and repairing, replacing or upgrading electronics
- The individual in this position is responsible for a variety of duties designed to insure the customer’s expectations are met and exceeded with the utmost level of professionalism.
Requirements
- HND/OND/Degree in Electronics/Trade Test certificate
- 2-4 years work experience
- Good knowledge of repairs/installation /maintenance of ACs, washing machine, fridges/refrigerators, water dispensers, gas cookers, etc.
- Good communication skills
- Sex: Male
- Age: 25-35 years
Knowledge / Skills / Abilities:
- Knowledge of analyzing, evaluating, diagnosing, and resolving equipment and process related problems is strongly preferred.
- Excellent communication, interpersonal and customer relation skills are required.
- Excellent computer skills to include Windows and the Microsoft Office Suite is required.
Responsibilities
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on-site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
- Repair and/or assembly of Measurement Instruments including pressure, temperature, level, DP flow and Wireless transmitters.
- Adherence to all safety, quality, company rules and regulations.
- Responsible for personal safety and those around him/her.
- Documentation of repair/ testing/ assembly activities to include cause of failure, actions taken, parts used, and labor hours, etc. Final inspection including completion of inspection reports.
Work Environment / Conditions
- Ability to work in all climates.
Deadline: 31st October, 2018.
How to Apply
Interested and qualified candidates should send their CV’s to: thelma.o@fadacresources.com
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