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IT Assistant Job at the North East Regional Initiative (NERI) Nigeria


The North East Regional Initiative (NERI) Nigeria – An International Development Organization is seeking applications from suitably qualified candidates to fill the position below:

Job Title: IT Assistant

Location: Borno
Position Start Date: Immediately

Position Summary

  • In support of the operational set-up of the North East Coordination Unit in the Maiduguri office, Creative requires the services of an Information Technology Assistant (IT Assistant).
  • The IT Assistant will be responsible for the support and maintenance of all IT-related hardware and software, will troubleshoot all IT-related activities on the ground.
  • This position is based in Maiduguri and travel to the other field offices is required.

Reporting & Supervision:

  • The IT Assistant reports to the IT Officer based in Abuja.

Required Skills & Qualifications

  • High School Diploma is required while a University Degree in IT, Business Administration, or related field is desired.
  • 1 year of work experience in an office environment is required.
  • Multi-tasking with positive attitude is required.
  • Good communication and interpersonal skills are required.
  • Proficient at using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc.
  • Experience in organizing and filing information is required.
  • Attention to detail and ability to follow up on tasks to completion.
  • Excellent record-keeping and documentation skills are required.
  • Flexibility and ability to work in busy environment.
  • Experience of working in a conflict environment is a plus.
  • Written and spoken fluency in English is required.



Primary Responsibilities and Deliverables
Primary responsibilities include but are not limited to the following:

  • Provide the needed support on all IT related issues, including installation and testing of workstations, printers, client software, upgrades, and configuration
  • Support the implementation and document network operations, processes, and procedures
  • Support the IT Officer in the deployment and implementation of office network according to HQ specifications
  • Perform user desktop files backup/ synchronization to Company SharePoint and OneDrive
  • Perform regular monitoring of staff desktop file backup/ synchronization to ensure proper functioning
  • Install and troubleshoot IT related issues on all computers, phones, internet dongles/modems, printers, printer toners/cartridges, photocopiers tones/ cartridges, etc.
  • Monitor printer cartridges usage and other consumables for all the printers at NERI offices.
  • Identify and solve possible problems in the network and internet connectivity with the support of IT officer
  • Support implementation and enforcement of security on the network and prevent misuse of the IT resources
  • Assist with documentation of IT inventory; work closely with the IT Officer and procurement team to monitor distribution and location of IT equipment by performing a yearly inventory check-up
  • Assist the IT Officer in setting up, implementing, and maintaining hardware firewall
  • Keep the network healthy by applying all required security patches and monitoring the correct delivery of all antivirus updates
  • Coordinate with Creative/DC IT support staff to identify and troubleshoot problems
  • Any other IT-related work as required

Deadline: 26th December, 2018.

Method of Application
Interested and qualified candidates should submit the following documents below to: nigeria_recruitment@neri-nigeria.com Please reference the job title and location on the subject line, your cover letter and resume/CV.

Documents Include:

  • A current Resume or Curriculum Vitae (CV) listing all job responsibilities; AND
  • A cover letter

Note: Only short-listed candidates will be contacted.


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