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Latest Job Openings at Danish Refugee Council (DRC), 29th Jan., 2019

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Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income generating activities, and wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

We are recruiting to fill the position below:

 

Job Title: Country Safety Advisor

Locations: Maiduguri, Borno
Contract Type: Expatriate contract

The Job

  • The Country Safety Advisor (CSA) will manage all aspects of the DRC Safety Risk Management (SRM) system in all of Nigeria, for both DRC and DDG programmes
  • The CSA, in consultation with local safety staff and programme manager, under the technical supervision of Regional Safety Advisor and under the direct line management of the Country Director is expected to pursue the following objectives and duties in his/her daily work:

Overall Objectives

  • Manage the development and implementation of the Danish Refugee Council’s (DRC’s) Safety Risk Management System (SRMS)
  • Ensure compliance with DRC safety policy as stated in Chapters 19 & 20 of the DRC Operations Handbook
  • Supervise and mentor the Local Safety Officers (LSOs) in Yola and Mubi and the Safety Focal Point (SFP) in Abuja
  • Develop policies and procedure, in coordination with project staff, for the safe delivery of program activities

Responsibilities 
Risk Analysis:

  • Conduct regular Safety Risk Assessments (SRA) for each programme area pursuant to DRC Safety Policy
  • Provide quality control for SRAs

Safety Improvement Plans:

  • Based on the SRA, advise programmes on achievable and cost-effective mitigation measures through the development of contextualized Safety Improvement Plans
  • Supervise and monitor the progress of Safety Improvement Plans
  • Minimum Operating Safety Standards (MOSS)
  • Ensure Nigeria is compliant with the DRC global MOSS
  • Based on the SRA, advise programmes on context specific MOSS requirements
  • Monitor programme compliance with MOSS

Local Safety Rules (LSR):

  • Based on the SRA and MOSS, ensure all areas have updated LSR
  • Ensure all staff are provided with a copy of the LSR and are briefed on their responsibilities

Standard Operating Procedures (SOPs):

  • Ensure each programme area has appropriate SOPs developed and implemented
  • Monitor compliance with SOPs

Contingency Plans (CPs):

  • Facilitate the development of context-specific contingency plans for each programme area
  • Support Incident Management Teams (IMTs) with the implementation of contingency plans
  • Conduct regular reviews with IMTs to ensure CPs are up to date, realistic and understood

Capacity Building:

  • Conduct – or facilitate the delivery of – safety training for staff at all levels
  • Ensure watchmen and guards are trained and aware of their responsibilities, in accordance with the SOPs governing access control Liaison
  • Develop a network of contacts through other NGOs, UNDSS, Government agencies and other useful contacts
  • Act as the primary representative for DRC Nigeria on safety matters

Crisis and Critical Incident Management:

  • Act as the Country level coordinator for the Incident Management Team (IMT)
  • Ensure IMT members are aware of their responsibilities
  • Ensure IMT logs are maintained and updated as required
  • Advise the IMT at country and area levels on safety related issues
  • Act as the primary point of contact for safety related matters with the Regional Office and other local actors (UNDSS, etc)
  • Conduct after action reviews of all critical incidents to facilitate organizational learning

Information Management and Reporting:

  • Maintain detailed soft and hard copy files of all relevant safety documents
  • Monitor the overall situation and provide regular situation reports
  • Maintain an up-to-date incident tracking database
  • Provide staff with relevant and concise safety related information and analysis, both through external and internal reports, publications, etc
  • Coordinate the submission of Safety Incident Reports and ensure that all SIRs are completed within 48 hours of an incident occurring
  • Conduct post-incident inquiries, if required, and monitor compliance with action points on SIRs

Briefings:

  • Ensure an up-to-date visitor briefing package is provided to all visitors and international staff
  • Conduct safety briefings for all visitors and international staff at the country level; at the field level, ensure that individual areas do the same
  • Provide briefings on thematic and specific issues, as requested by the Country Director or Regional Safety Advisor (RSA)

Field Travel:

  • Ensure compliance with the Field Travel SOP
  • Assist with the planning of field travel, including briefing escorts if required
  • Act as the focal point for issues related to armed escorts
  • When required, manager and coordinate field travel

Experience and Technical Competencies 
Essential:

  • At least 3 years’ experience working with NGOs and/or other international agencies
  • Experience working in the designated area of operations (West Africa)
  • Management and/or supervisory experience within an NGO
  • Proven ability to prioritize tasks and meet deadlines
  • Stable, moral and robust character and a good team-player
  • Excellent communication skills, calm and a good sense of humour
  • Proven commitment to accountability practices.
  • Emergency First Aid qualification (within the last year)

Preferable:

  • Training in safety, fire and evacuation procedures
  • Training in safety and disaster management
  • NGO/UN Security Management experience
  • Military/Police experience (those with officer-level or senior non-commissioned officer rank should apply)

Education

  • Bachelor’s Degree in relevant area of study
  • Master’s Degree preferred

Languages:

  • Fluent in written and spoken English
  • In this position, you are expected to demonstrate DRC’ five core competencies:

Others:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with DRC’s vision and values.

We Offer

  • Contract length: One-year contract
  • Level: N.M.F (A 12)
  • Designation of Duty Station: Maiduguri, Borno State. Non-family Duty station
  • Start date: As soon as possible
  • Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies.
  • For questions regarding the vacancy please contact Mr. Zeljko Toncic: cd-nigeria@drc.ngo.


How to Apply

Interested and qualified candidates should:
Click here to apply online

Job Title: Area Programme Manager

Location: Mubi, Adamawa
Availability: As soon as possible
Contract length: One-year contract

The position

  • DRC is looking for a driven, pro-active and innovative Area Programme Manager (APM) who can take on responsibility for a broad range of interesting emergency and stabilization/recovery programmes. This role will be crucial in the delivery of DRC’s integrated emergency response packages, engaging actively with and managing cross-sectorial activities with the DRC Protection, Livelihood, WASH/Shelter, Food Security and M&E teams.
  • The duty station will be Mubi ( State), where the Program Manager will supervise and coordinate a range of activities across rapid emergency response to first and second line emergency response, through towards stabilization and recovery.
  • The role includes assessment (RNA, RPA, MSA) and response teams, in close linkage with the M&E Unit, under the overall leadership of the Area Manager, and Adamawa State and technical relationships with Protection Coordinator, Food Security Manager, WAHS/SNFI Manager, M&E Coordinator and Livelihood Coordinator.
  • The position will have a key role in the field-level management of cross-sector teams, initially providing gap filing role for technical managers who are staying away from , but in the medium to long term taking over full management responsibility for all projects in the state. Establishing local networks to ensure information about humanitarian needs is shared in an effective, timely and protection-sensitive manner.
  • The APM will be responsible to ensure effective data collection, community engagement, production of reports and data from assessments and effective communication on the results to enable rapid responses to urgent and ongoing humanitarian crises across broad geographic areas.
  • The APM will also be key in ensuring a close link to the Safety Unit to discuss new locations and ensure appropriate measures are taken for access and safety on assessment and response missions.
  • The APM also be key in ensuring a close link to supports’ teams at Mubi base level to discuss all the finance, logistics, procurement and human resources related issues.

Responsibilities 
Immediate Scope of Role:

  • Directly line manage Food security, WASH and Shelter Teams in Mubi, Adamawa State
  • Plan daily, weekly and monthly tasks of the livelihoods and M&E teams
  • Follow-up file implementation to ensure planned activities are deliver with the best quality
  • Organize and implement PDMs and other relevant programme assessments
  • Compile monthly and quarterly implementation reports
  • Budget expenditure planning for department of coverage
  • Support the Area Manager and HoP to expand DRC programme portfolio in Adamawa State through various fund-raising initiatives including concept and proposal development

Medium to Long Term Scope of the Role:

Multi-sectorial / Rapid Needs Assessments:

  • Monitor the humanitarian situation in the areas of operation and contribute to the prioritization of areas of intervention;
  • Compile, review and disseminate multi-sectorial assessment reports internally and externally;
  • Present summary results of multi-sectorial assessments during external coordination meetings as requested by the EC;
  • Supervise the conduction of RA, MSA and RPA remotely and in the field, depending on security situation and needs;
  • Oversee development and correct implementation of tools and methodologies for assessments;
  • Suggest improvements to the tools and methodologies depending on context and field-testing.

Program Management:

  • Ensure effective community engagement and safety analysis for responses according to needs identified in protection, Food security, WASH/Shelter, Protection and M&E, while linking with other sectors within DRC (AVR/MRE and NTS);
  • Ensure appropriate selection of beneficiaries or areas to be targeted following technical methodologies defined by relevant Coordinators and with the agreement/support of local communities.
  • Ensure appropriate implementation of the activities in the four (4) sectors under his/her responsibility:
    • Food Security: general food distribution and blanket supplementary feeding program.
    • WASH/Shelter: water points and sanitation facilities construction and operational maintenance, hygiene Kits’ distribution and hygiene promotion.
    • Livelihood: SME development, Cash Transfer, Community based agriculture production and poultry farming.
    • Protection: identification/referral/follow-up of cases with specific vulnerabilities, trainings on protection mainstreaming, community-based protection initiative.
    • Ensure appropriate M&E support is provided to the programme
  • Work closely with all the supports teams in Mubi and Yola base level (Logistics, Procurement, HR and Finance) to ensure that the required means are available on time to implement activities following established workplan.
  • Be the focal point for interacting with other programs/activities implemented in Adamawa State level;
  • Liaise with the Protection Coordinator, WASH/Shelter- Coordinator, Livelihoods Coordinator, Food Security Coordinator and M&E Coordinator to get required technical inputs to match good quality standards for the respective activities under his/her responsibility.

General Management:

  • Line manage national staff, conducting performance reviews, setting objectives and ensuring expected performance criteria are met;
  • Adapt the team structure according to needs, resources and capacities if required, with support technical coordinators as required.
  • Develop job descriptions and recruit qualified staff (national) for the relevant position under Programme sector
  • Ensure high quality project implementation in accordance with donor and DRC regulations as well as in line with agreed log frames/indicators, budgets, procurement plans, and work plans;
  • Review BFUs regarding activities/projects under his/her responsibility and check the good budget allocation of the related costs. Update Budget tracking tools and update the area Managers on burn-rate with clear work plans to the end of the Project

Coordination:

  • Ensure monthly program review with Area Managers and Coordinator in terms of Budget (BFU/TDL), activity plan review, lesson learnt including planning forecast for the next period
  • Attend coordination meetings in Mubi and Yola as necessary or as specified by the Area Manager and Coordinators.
  • Pro-actively coordinate with other NGOs working in areas of intervention in Adamawa State
  • Support field staff to develop contacts and coordinate closely with stakeholders including local authorities, security actors, community representatives and CBOs where relevant to establish supportive networks and channels of communication.

Safety, Access and Logistics:

  • Work closely with the Safety Unit to share local contacts, to ensure appropriate security plans for field missions are in place, and to discuss support needs for new areas of intervention;
  • Develop contact networks in area of operation for coordination on alerts, assessments and responses;
  • Contribute to Access and Safety SOPs;

Monitoring, Accountability and Reporting:

  • Ensure that all activities are included in project M&E plans and supervise the implementation. Ensure key lessons learned are incorporated in new project proposals.
  • Make recommendations to the Area Manager and the Coordinators on improvement of response relevance, efficiency, appropriateness, timeliness and accountability
  • Oversee the implementation of recommendations in order to ensure continuous improvement of interventions;
  • Ensure correct application of accountability, protection and age, gender and diversity-related protocols during assessments and implementation of activities through training and updating of protocols and methodologies:
  • Maintain close links with M&E Coordinator for the assessments and responses;
  • Include the participation of beneficiaries and communities, particularly those most vulnerable or at-risk, in all stages of the project cycle where appropriate.

The responsibilities listed in the Job Description are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

To be successful in this role we expect you to be honest, able to manage a team, strongly motivated by humanitarian work, disciplined and team-oriented.

Experience and technical competencies: (include years of experience)  

Requirements:

  • Degree in Sociology, International Development, Economics or Management from a reputable or recognize University.
  • Minimum 5 years of working experience in Managing program in humanitarian context and experience in complex emergencies and high-security environments
  • Experience of access management in a high-security context, demonstrated ability to liaise with a variety of stakeholders in a professional and adaptive manner, including security actors and local authorities.
  • Working experiences with at least 3 of the 4 sectors to be covered by the position (Food Security, M&E, Livelihood and Protection).
  • Master degree in social sciences or in any of the technical sectors to be covered by this position (internal development, Food Security, WASH, Shelter & NFIs and Protection).
  • Solid experience in staff management in a cross-cultural environment required
  • Strong experience in conducting large scale distributions in remote locations with limited humanitarian presence
  • Proven ability to build external relationships with diplomacy, tact and professionalism in a complex and demanding environment.
  • Proficiency in common computer packages and financial software i.e. Word, Excel, Power point etc.
  • Must show ability to work in an isolated and challenging environment.
  • Strong reporting, report-writing and assessment skills.

Desirable:

  • Flexible & willing to work in a remote setting & to travel to other field locations.
  • Previous working experience as Program Manager for multiple sector
  • Fluent written and spoken English
  • Understanding of Nigerian context and local dynamics is desirable

In this position, you are expected to demonstrate DRC’ five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with DRC’s vision and values.


How to Apply

Interested and qualified candidates should:
Click here to apply online

Job Title: Cashier

Location: Ngala, Borno

The position

  • Focal person for finance office in Ngala. Supports the preparation of financial statements and maintenance of cash controls.
  • Works within the financial procedures of DRC, municipal policies and procedures and in compliance with all national acts and legislation.
  • The Finance Officer supports the Finance Manager with reports for senior management in country.

Key Requirements
Essential:

  • University degree in Finance/Accounting/Commerce/Business Administration.
  • At least two years’ work experience in field of finance/accounting/book keeping in an NGO or the commercial sector.
  • Hands-on experience/skills in MS Excel (experience in working with formulas)
  • Excellent organizational skills, self-motivated, proactive and able to accomplish set deadlines.
  • Willing to meet deadlines with minimum supervision
  • Autonomous and ready to take initiative to improve within her/his area of responsibility
  • Fluency in written and spoken English. Fluency in local spoken languages.
  • Good communication and teamwork spirit.

Conditions

  • Availability: ASAP
  • Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;
  • The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.


How to Apply

Interested and qualified candidates should:
Click here to apply online

Deadline: 8th February, 2019.

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