NGO / Non-Profit Associations

Job for Protection Officer at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters, NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.

We are recruiting to fill the position below:

Job Title: Protection Officer

Ref. nr.: 4033840998
Location: Maiduguri
Project number: NGFM 1902, 1903
Job Type: Full time
Reports to: Protection Coordinator
Supervision of: Protection Coordinator
Travel: 90% travel to field locations in Return, Host and IDP communities

Role and Responsibility
Generic Responsibilities:

  • Implementation of NRC’s protection policy at the field Promote usage of internal protection SOPs and guidelines
  • Ensure that protection is an integral part of programme activities
  • Together with PC, Support and advise staff on protection mainstreaming
  • Produce data collection, reports and analysis on Protection as required
  • Together with the Protection coordinator represent NRC in field level protection meetings and coordination with relevant partners
  • Promote and share ideas for technical improvement

Specific Responsibilities:

  • Provide day-to-day support to programme and support teams in Return, Host and IDP communities to identify and remediate protection gaps and on a regular basis review NRC Vulnerability and Targeting criteria.
  • Build strong working relationships with mandated and specialised protection actors
  • Build capacity of NRC programme and support teams on protection safe programing by conducting regular awareness raising sessions, inductions and support Core Protection training follow up.
  • Set up and manage bi-weekly NRC internal Protection working group
  • Support in preparing and compiling relevant reports and analyses
  • Proactively engage with programme teams in the field to ensure protection mainstreaming tools are up to date and relevant to their needs level including designing and implementing the NRC referral pathway
  • Form part of the internal NRC team that will monitor the usage of the NRC beneficiaries’ complaints Mechanism to ensure actions are taken and feedback given to beneficiaries.
  • Together with the PC, Support programme protection mainstreaming initiatives and ensure protection Risk Assessments are core to all NRC’s Multi-sectoral assessment


Critical Interfaces:

  • By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
  • Programme Development Managers
  • Protection Coordinator
  • HoP

Job Requirements
Education level:

  • College / University, Bachelor’s degree

Education field:

  • Social Science

Personal Qualities:

  • Handling insecure environments
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results
  • Ability to work under pressure, independently and with limited supervision
  • Communicating with impact and respect: All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable


  • Experience from working in a protection role in an emergency or protracted crises settings
  • Documented results related to position’s responsibilities
  • Proficiency in English and Hausa
  • Strong communication, coordination and representational skills.
  • Contextual knowledge of north east Nigeria (Borno State) preferred.

Behavioural Competencies:

  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Handling insecure environment

Performance Management

  • The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
    • The Job Description
    • The Work and Development Plan
    • The Mid-term/End-of-trial Period Performance Review Template
    • The End-term Performance Review Template
    • The NRC Competency Framework

Miscellaneous info:

  • Travel: Some travelling must be expected.

We Offer

  • Commencement: April 2019
  • Duration: 1 Year
  • Salary/benefits: According to NRC’s general directions (Grade Level 5 Step 1)
  • Duty stations: Maiduguri with 20% frequent travels. Travel outside duty stations is dependent on changing security conditions, especially for certain roads in the area.
  • Approved health certificate will be requested before contract start.
  • Application procedures and CV registration: Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the “Company name” field for both company and location.

Deadline: 8th March, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Click here for more information (MS Word)


  • A job description is a written statement that describes the employee’s role and responsibilities. The role and responsibilities shall be executed within the NRC framework.
  • The job description facilitates the recruitment process by stating the necessary competencies. It is mandatory.

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