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Recruitment / Consulting

Ongoing Recruitment at KPMG Nigeria, 19th February, 2019

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KPMG Professional Services and KPMG Advisory Services are the KPMG member firm in Nigeria. The partners and people have been operating in Nigeria since 1978, providing multidisciplinary professional services to both local and international organisations within the Nigerian business community.

As one of the leading providers of professional services, KPMG knows that the success and growth of the firm also depends on the success and growth of the Nigerian economy. Hence, it champions progressive change and makes the future happen for its clients, people and the community, thereby enabling Nigeria’s success.

We are recruiting to fill the position below:

Job Title: Practice Coordinator

Ref #: Pdj34
Location: Lagos, Nigeria

Overview

  • We are recruiting for the role of a Practice/Divisional Coordinator.
  • The Practice Coordinator will provide strategic direction to development and manage the annual planning and budgeting process and coordinate communication and efficiency within support areas.

Detailed Job Description

  • The ideal candidate will co-ordinate and drive performance in line with its strategic objectives
  • He/ She will manage the day to day operational functions within the division
  • Set expectations and monitor delegated activities
  • Develop, coordinate projects within the team and manage project team activities
  • Track progress and deliver within set time and budget
  • Oversee the business development function and assist in developing strategies as well as ensuring the implementation

Requirements

  • Minimum of Bachelors’ degree
  • Work experience in similar function
  • Minimum of 10 years post qualification
  • Very good communication and interpersonal skills
  • Analytical and comfortable with figures
  • Ability to manage multiple personalities/ work with multiple bosses and superiors
  • Multitask and work under pressure
  • Strong administrative and organizational skills
  • Above all, high ethical standards and integrity.


How to Apply

Interested and qualified candidates should:
Click here to apply online

 

Job Title: Ethics Line Officer

Ref #: 139284BR
Location: Lagos, Nigeria

Responsibilities and Duties

  • Handle customer inquiries/complaints via telephone or email
  • Document client call enquiry/complaint in reporting templates
  • Prepare a summary reports of inquiries/complaints made to clients on a monthly basis
  • Perform administrative tasks such as maintaining client files
  • Performing customer trend analysis
  • Conduct research on individuals and entities as directed by the relevant manager.
  • Documenting research observations
  • Developing presentation slides

Qualification, and Experience

  • Minimum of second class lower in any field of study
  •  2 years experience in a customer service related role

Skills and Competence Requirements:

  • Good verbal communication skills
  • Interviewing and probing skills
  • Attention to details
  • Good report writing
  • Research skills
  • Problem solving skills
  • Proficiency in more than one language (i.e. English and another language e.g. French, Hausa, Yoruba or Igbo) will be an added advantage.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Ethics Line Supervisor

Ref #: 139381BR
Location: Lagos, Nigeria

Responsibilities and Duties

  • Supervising ethics line operators
  • Handle customer inquiries/complaints via telephone or email
  • Document client call enquiry/complaint in reporting templates
  • Prepare a summary reports of inquiries/complaints made to clients on a monthly basis
  • Perform administrative tasks such as maintaining client files
  • Performing customer trend analysis
  • Conduct research on individuals and entities as directed by the relevant manager.
  • Documenting research observations
  • Developing presentation slides
  • Making presentations on research/analysis performed

Qualification and Experience

  •  Minimum of second class lower in any field of study
  •  Minimum of 4 years experience in a customer service related role

Skills and Competence Requirements:

  • Good verbal communication skills
  • Interviewing and probing skills
  • Attention to details
  • Good report writing
  • Research skills
  • Problem solving skills
  • Professionalism
  • Ability to successfully lead a team
  • Proficiency in more than one language (i.e. English and another language e.g. French, Hausa, Yoruba or Igbo) will be an added advantage.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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