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IT and Telecoms

Latest Vacancies at MainOne Cable Nigeria, 4th April, 2019

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MainOne’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business

A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

Job Title: IP NOC Engineer

Location: Lagos_MDXi
Department: Technical
Job Type: Permanent

Responsibilities
The IP NOC Engineer will be responsible for the following functions:

  • Maintain and ensure full compliance with all Main One’s NOC processes and procedures
  • Open a trouble ticket (TT) for every network event and ensure it is tracked up to the point of closure.
  • Ensure proper technical documentation of all network events throughout normal/shift cycle or operations.
  • Monitor Main One’s network providing specific update, status and performance of all network components, capacity services etc.
  • Identify and provide at least first line support on all faults on the Main One network in accordance with the Company’s standard operating procedure for fault escalation and management.
  • Ensure all customer SLAs are met.
  • Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using Main One’s standard operating procedures.
  • Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators.

Qualifications, Skills & Competencies

  • HND/BSc. Degree in Computer Science or in a related discipline.
  • 3-5 years’ working experience in similar position
  • Good communication skills.
  • Relevant Professional/Technical certifications preferably CCNA & CCNP
  • Routing Protocol troubleshooting experience (BGP, IS-IS, OSPF, EIGRP)
  • Good knowledge of networking technologies- TCP/IP, BGP, DNS

Demand on the Job:

  • Ability to handle the challenges that come with the job.
  • Capable of multi-tasking, manage time and prioritise workload.
  • Strong analytical skills
  • Good technical documentation skills
  • Ability to collate and interpret data from various sources.
  • Ability to assess and prioritise faults and respond or escalate accordingly.
  • Willingness to learn and develop new skills.
  • Actively seek innovative ways of improving existing systems and processes.
  • Actively encourage strong working relationships with other teams.
  • Very good understanding of Main One’s products and processes.
  • Strong diagnostic, analysis and problem resolution skills with a flexible approach to problem solving.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Facility Engineer

Location: Saka, Lagos
Department: Technical
Job Type: Permanent

Responsibilities

The Facility Engineer will be responsible for the following functions:

  • Perform 1st line troubleshooting of faults involving the generators and other facilities
  • Provisioning of power and installation of AC & DC equipment.
  • Prepare accurate daily, weekly and Monthly reports.
  • Ensuring that safety and health standards at work are adhered to
  • Acts as the primary contact for all third party (facilities) related issues (emergencies and repairs)
  • Ensure 100% availability of power and manage diesel supply and replenishment process in all MainOne POPs.
  • Maintenance of all MainOne and third party POP facilities as well as service coordination and service providers’ management
  • Carry out regular assessment of POP facilities to determine items that are due for replacement or repair and initiate appropriate action
  • Work on shift basis under pressure and ability to manage with stress

Qualifications, Skills & Competencies

  • BSc/HND in any relevant discipline.
  • Minimum of 3 years in telecom facility operations & maintenance experience.
  • Proficiency in the use of MS Office tools.
  • Facilities management.
  • Project management.
  • Excellent people skills.
  • Must be customer service oriented.
  • Contract/vendor management skills
  • Good interpersonal relationship.
  • Excellent oral and written communication skills
  • Proficiency in working with AC and DC power systems.
  • Strong organizational skills with the ability to prioritize and multi-task.

Demand on the Job:

  • Ability and willingness to work long hours and meet tight schedules.
  • Ability to work with minimal supervision.
  • Ability to work under pressure and ability to deal with stress.
  • Willingness to take initiative and resolve problem.
  • Ability to work with all levels of the organisation.
  • Ability to be spontaneous and handle last minute tasks.
  • Ability to work well independently within a fast paced, result oriented environment.
  • Ability to pay attention to details.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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