WaterAid is an international organisation whose mission is to transform the lives of the poorest and most marginalised people by improving access to safe water, sanitation and hygiene. Through their partners, they have reached 2 million people with safe water and 3 million people with sanitation last year.
We are recruiting to fill the position below:
Job Title: Finance/Admin Volunteer
- The WaterAid volunteering is intended to be a learning and development opportunity for young professionals to gain exposure and build skills through work in an international development organisation and potentially, form a crop of professionals with experience relevant to the international development or other professional sectors
- The volunteer will undertake receptionist and other administrative support functions at the state office in Bauchi. The post holder will be expected to be able to maintain the office facilities and also provide accurate information to visitors and staff.
- The post holder will serve as the custodian of petty cash and be responsible for day to day operation of the petty cash box in line with constituted authority approval, this includes payment, reconciliation, record keeping/documentation, security, compliance review and retirement. The volunteer will also be responsible for other finance related functions.
Front desk service:
- Attend to all visitors in a polite, professional and courteous manner.
- Answer all incoming calls and redirect them or keep messages, demonstrate courteous, positive and a helpful attitude in all interactions, including telephone conversations. Take complete messages in a professional and legible manner.
- Ensure front desk area is tidy, clean and presentable at all times and the ambience is maintained in line with profile of WaterAid.
- Apply appropriate discretion in managing information and documents of a sensitive nature; keeping hard copy documents received out of public view and not leaving them on the front desk, counters or unattended.
General administrative duties:
- Perform basic office support and document processing services such as typing, photocopying, spiral binding and drafting correspondences as requested.
- Act as custodian of the stationery and office supplies storage.
- Support achievement of efficient office services; Take responsibility for basic maintenance of office facilities and premises and escalating complaints as necessary to colleagues.
- Oversee office cleaning to ensure cleanliness, tidiness and ambience for productive work.
- Provide logistics support for State workshop and meetings.
- Receive letters, mails and parcels and distribute them in a timely manner to recipients and processing outgoing despatch.
- Collect utility bills –water bills and process payments to service providers; monitor utilisation of electricity meters and purchase recharge /top up cards to avoid interruption of office power supply.
- Management of office equipment/ office supplies
- Regularly check the appropriate functioning of office equipment, (intercoms, photocopiers etc.) make recommendations for repair or renewal and supervise maintenance of office equipment.
- Ensure stock levels of store are adequate, accurately analyse monthly stock to state’s budgets and ensure reconciliation of store data with finance record. Also ensure the security of the store.
- Attend to staff requisitions for toiletries and other items such as tea items, papers, etc.
- Arrange prompt repairs of damaged chairs, desk and other office furniture and fixtures; Liaise with State Programme Lead to purchase replacements when necessary.
- Maintain up to date records of all petty cash transaction on petty cash excel template. Ensure that all petty cash support documents are complete and accurate.
- Maintain proper documentation and filling of all financial documents and ensure that petty cash is kept safe, secured and locked in petty cash box always.
- Ensure daily, weekly and monthly petty cash count and reconciliation. Ensure proper documentation of petty cash reconciliation and petty cash counts including surprise cash counts.
- Track petty cash disbursement for timely retirement/submission of receipts.
- Assist the Bauchi program team in the raising partner and activity fund request. Ensure timely petty cash replenishment request and retirement.
- Ensure all cash transaction are in compliance with Water Aid policy, donor and statutory requirement as well as Generally Accepted Accounting Principles (GAAP).
- Carry out other finance related task that may be assigned by the Finance team in Abuja and the Bauchi program team.
- Maintain confidentiality of financial and other job related information.
- Possession of a minimum of National Diploma. Significant years of professional experience in similar role may substitute for educational qualification
- Minimum of one year work experience in a similar role in a formal /structured work setting.
- Pleasant and good natured disposition with a ‘can do’ attitude /willingness to assist around the office.
- Excellent non verbal, oral and written communication skills
- Excellent people skills and ability to manage conflict/difficult situation
- High sense of responsibility/ Reliable
- Ability to manage information with discretion and confidentiality
- Common sense
- Good telephone etiquette
- University Degree in Accounting, Social Sciences, Humanities,
- Experience in office management and maintenance and handling petty cash.
Deadline: 5pm, 2nd May, 2019.
Method of Application
Interested canditates should send their CV and Cover letter in a single word document to: email@example.com
- Interested candidates must be resident in Bauchi state
- Only shorlisted candidates will be contacted.
Job Title: Creative Team/Agency for Hygiene Behaviour Change Intervention (Consultancy)
Introduction and Background
- Access to improved sanitation has remained poor in most states in Nigeria, especially in Bauchi State with just 35% of rural dwellers having access to basic sanitation and an even lower percentage practising good hygiene.
- WaterAid Nigeria is working to improve access through its HSBC-funded Strengthening Water, Sanitation and Hygiene Delivery Systems (SWADS) and Driving Political Will to End Cholera projects in Bauchi State. As part of these projects, we will implement a Hygiene Behaviour Change (HBC) intervention to improve hygiene practices in communities and health care facilities, as well as to raise awareness on cholera in Bauchi State.
- The focus is on changing the physical and social environment as well as motivating people to think and act differently.
- There have been a number of interventions that have yielded significant changes in and access to improved sanitation, however, less progress has been made on sustaining hygiene behaviour change. Traditional behaviour change approaches based on knowledge transfer and infrastructure alone have been ineffective in sustaining behaviour change, and led to a waste of resources.
- It is with this in mind that WaterAid is recruiting a creative team/agency to develop a creative and innovative package of interventions that can inspire and motivate people to adopt positive hygiene behaviours in Bauchi State. A Formative research has already been conducted in Kirfi LGA to understand the current hygiene and sanitation practices, as well as the communities’ values, attitudes and motivations. It is expected that this knowledge/evidence will inform the design of the HBC intervention.
Focus Hygiene Behaviours:
- While many behaviours can be targeted, a limited number of unhygienic practices are responsible for most WASH associated diseases and human dignity. Behaviour change efforts should not be diluted by targeting too many practices, as it risks confusion. Our focus lies on key hygiene behaviours under the single umbrella of hygiene promotion using common motivators:
- Handwashing with soap at critical moments such as after defecation and cleaning a child’s bottom, before eating and before feeding children, after touching dust, dirt, and waste
- Safe and hygienic management/disposal of human excreta (including of small children) and on the purchase, use and cleaning of sanitation facilities.
- Safe domestic water management from source to the point of consumption including collection, transportation, storage, household water treatment and consumption
- Food hygiene especially for weaning and children’s food, ensuring thorough cooking and re-heating, handwashing with soap before feeding or eating, cleanliness of serving utensils using ash or soap, and the proper storage of cooked food
- Menstrual hygiene and its management both in household, community and institutional settings (focus on improving awareness, reducing taboos, improving facilities, products and managing waste).
- Other context-specific hygiene behaviours such as face washing in areas in where trachoma is endemic, or good hygiene in healthcare settings i.e. before and after patient contact, cleaning, waste management etc.
Purpose of the Creative Team/Agency:
- Following completion of the formative research, a creative team/agency is now required to support the projects to translate the research findings into a package of attractive, fun and surprising activities and promotional tools / materials that will achieve the desired behaviour change.
- It is expected the team/agency will create an overarching brand with activities, inspirations, key behaviours and motivational insights sharing a common identity, that are linked to emotional drivers, but are also fun and engaging. Activities will be implemented at household, community and in healthcare settings.
Examples of successful hygiene behaviour change packages and activities include:
- The Ideal Mother Trial in Nepal (http://researchonline.lshtm.ac.uk/2531624/)
- SuperAmma (http://www.superamma.org/)
- Lifebuoy roti hand washing campaign (https://www.youtube.com/watch?v=e_2tQekUDy8)
Working in close collaboration with WaterAid and implementing partners who will support field testing and modification, the creative team/agency will be responsible for the creative development and detailed design of the hygiene behaviour change package, implementation manual and capacity building training.
The creative team/agency will work with WaterAid staff and partners to develop the brand for the hygiene behaviour change programme and produce an associated package of behaviour change activities for the projects under this brand. These may include a combination of communications (radio and other media), household and community activities.
Several rounds of feedback from WaterAid partners and results from pre-testing will be incorporated into the final package, which will be implemented by project partners.
In addition to the brand, communication and activity components of the package, the creative Team/Agency will also develop a detailed implementation manual (Behaviour Change Communication strategy and guidelines) required to facilitate the activities, including session plans, timings, resources, activity sequencing etc., and provide training to enable partners to implement the package.
The developed materials will be tailored for specific audiences in English, Pidgin English, Hausa and Fulfulde languages.
Make-up of the Creative Team/Agency:
- The creative Team/Agency should consist of experts on behaviour change and communication from the private sector, social marketing, behaviour change science, development sector, research, academia, curriculum design, and layout/design artists.
- WaterAid Nigeria would like to recruit a Creative Team/Agency drawn from different backgrounds to design an innovative hygiene behaviour change intervention for communities in Bauchi State.
- The creative Team/Agency will participate in a two- day technical training on hygiene behaviour change and a three-day sanitation and hygiene creative workshop from 22 – 24 May, 2019, and then complete the development of a package of materials (max 25 days after the workshop).
- The creative team/agency should comprise a maximum of five (5) people drawn from the backgrounds of behaviour change and communication, social marketing, behaviour change science, development, research, academia, curriculum design, and layout/design artists.
Detailed Tasks for the Creative Team/Agency:
- Participate in a two-day technical session on Hygiene behaviour change three-day (3-day) creative workshop to initiate the design of the intervention package with the expected following outputs:
- Translate formative research findings into insights and into campaign / intervention ideas during creative workshop and identify key intervention component linking with specific touchpoints.
- Discuss and develop consensus on minimum standards, in consultation with the WaterAid UK Team/Agency: positing, branding, scalability, number of exposure, capacity building, monitoring etc.
- Generate new ideas based on experiences and formative research findings and group discussion and challenge each other on the ideas and the concept.
- Agree on the common tools /materials with rationale linking with whether tools/materials reinforce behaviour change and whether tools are surprising / attractive.
- Design simple, feasible and replicable hygiene promotion package to be delivered through various platforms to motivate key behaviours and influence individual/groups to change their adversely practiced hygiene habits. Including:
- Develop detailed session plans (5 – 6 sessions depending on the context).
- Set-out session-specific intervention components/content/activities, tools and methods for hygiene promotion intervention both for healthcare and community settings.
- Target innovative techniques and tools for each session.
- Link the tools and techniques with emotional drivers and motives.
- Link each behaviour with key principle hygiene messages along with attractive tools.
- Include all key behaviours in each session.
- Produce a prototype intervention package, simple and scalable, along with detail session plan. Including:
- Focus on determined behaviours and tools that are culturally, socially acceptable and easy to understand
- Produce a detailed communication strategy/operational manual detailing each session to facilitate promotion of the hygiene intervention package.
- Review with the WaterAid Team/Agency
- One or two day/s (1/2) intensive meeting and discussion with WaterAid UK and WaterAid Nigeria through skype to agree on the package.
- Test prototype intervention with WaterAid Nigeria and partners to ensure feasibility and acceptability.
- Assess acceptability and feasibility of prototype intervention in field.
- Follow up and finalise
- One-day interaction workshop with stakeholders to finalise intervention package.
- Suggest detail implementation plan that can be linked with operational manual and identify the aspects that maintain fidelity.
- Finalise prototype intervention package.
- A simple and scalable hygiene promotion “prototype package” – ready to print.
- An operational manual on how to implement hygiene promotion package
- Stakeholders’ meeting to share hygiene promotion package.
- Finalise prototype package and share e-copy.
- A brief report about the process followed to design the package.
- The team/agency will report to the State Programme Lead, Bauchi and the Communications Manager.
Time Frame and Logistics:
- Start: 20th May – 26th July, 2019.
- This work is to be completed within a maximum of 30 days, with total working days for each task member not exceeding 20 days.
- The days worked includes design of the prototype package materials, field testing of the package in communities, behaviour change communication strategies and guidelines- operational manual.
Skills and Qualifications of the Creative Team/Agency (not mutually exclusive):
- Proven experience in designing attractive, fun, engaging, and surprising behaviour change activities, tools/materials and communications packages for a range of target audiences
- Proven experience using formative research to inform the development of creative packages
- Proven experience in designing intervention package
- Proven experiences in social marketing, product design and facilitating workshops/training
- Proven experience producing written guidance manuals and designing illustrative materials
- Fluent written and spoken English / local language
- Strong writing and artistic skills
- Experience and willingness to work with WaterAid Nigeria Team/Agency
- Knowledge of behaviour change approaches and theories
- Previous experience with the ABCDE steps to Behaviour Centred Design
- Understanding and previous experience of WASH or public health
Budget and Remuneration
- A payment schedule will be agreed at the time of contracting, but applicants should provide a full budget with their proposal. Each member of the creative team/agency will be paid for a maximum of 20 days, depending on their contribution and actual timesheet submitted as part of the invoice to WaterAid Nigeria,fee should be determined by skills and experience.
Deadline: 5:00 PM, 7th May, 2019.
Method of Application
Interested and qualified candidates should send their Applications including proposal, Budget and CV of all members of the team by email to: firstname.lastname@example.org
- WaterAid Nigeria will accept proposals from individuals who can bring together a Creative Team/agency. The proposal should include the names, background and experience of the Creative Team/Agency members, highlighting any previous work on creative behaviour change/social marketing, community-based media work.
- A number of people can be proposed, but only five will be selected for the creative Team/Agency.
The proposal should also include:
- Detailed CV of those proposed for the creative team/agency
- Description of a proposed methodology (ideas/activities/strategies) for HBC
- Samples of any previous work in the same area
- Timed workplan and budget
Note: Designs should be done by a professional designer within the team/agency.