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IT and Telecoms

Graduate Recruitment at MainOne Cable Nigeria, 31st May, 2019

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MainOne’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business

A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

Job Title: Technical Support Intern (SME)

Location: Lagos
Department: Commercial
Job Type: Contract

Responsibilities
The Technical Support Intern will be responsible for the following functions:

  • Configure, test and provision customers on CRM platform.
  • Coordinate 3rd party installation and support activities.
  • Assign new requests/opportunities captured from MainOne website.
  • Run weekly reports on incidents – opportunities and complaints.
  • Network management and monitoring.
  • Perform 1st level fault troubleshooting tasks.
  • Liaise with OEM to resolve technical related issues.
  • Liaise with vendor(s) for customer installations.
  • Escalate unresolved issues to the appropriate teams.
  • Critically analyze customer complaints and issues with a bid to providing lasting solution.
  • Continually drive customer satisfaction through speedy resolution of complaints.

Qualifications, Skills & Competencies

  • BSc/HND in a relevant study.
  • Excellent communication skills.
  • Multitasking skills.
  • CCNA will be an advantage.
  • Previous experience in a similar position is an added advantage.
  • Years of Experience: 1-2 years

Demand on the Job:

  • Required to communicate constantly with customers to understand requests, complaints and follow up until issues are resolved.
  • May be required to stay after office hours.
  • Job requires a lot of patience, and exemplary communication skills.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: SME Sales Intern

Location: Lagos
Department: Commercial
Job Type: Contract

Responsibilities
The SME Sales Intern will be responsible for the following job functions:

  • Maintaining and developing relationships with existing customers.
  • Prospect new customers using multiple sales channels.
  • Visiting potential customers for new business.
  • Providing customers with quotations.
  • Negotiating the terms of an agreement and closing sales.
  • Gathering market and customer information.
  • Providing feedback on future buying trends.
  • Representing MainOne at trade exhibitions, events and demonstrations.
  • Meet set sales targets.

Qualifications, Skills & Competencies

  • BSc/HND qualification from a relevant course.
  • Excellent communication skills.
  • Excellent interpersonal skills.
  • Target driven and goal oriented.
  • Previous experience in a similar position is an added advantage.
  • Years of Experience: 1-2 years

Demand on the Job:

  • The role requires a lot of patience, and a goal-getter attitude.
  • May be required to go extra mile to get prospective customers.
  • May be required to stay until after office hours.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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