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Ongoing Recruitment at Danish Refugee Council (DRC), 13th May, 2019

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Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income generating activities, and wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

We are recruiting to fill the position below:

Job Title: Country Safety Advisor

Locations: Maiduguri, Borno
Contract Type: Expatriate contract

The Job

  • The Country Safety Advisor (CSA) will manage all aspects of the DRC Safety Risk Management (SRM) system in all of Nigeria, for both DRC and DDG programmes
  • The CSA, in consultation with local safety staff and programme manager, under the technical supervision of Regional Safety Advisor and under the direct line management of the Country Director is expected to pursue the following objectives and duties in his/her daily work:

Overall Objectives

  • Manage the development and implementation of the Danish Refugee Council’s (DRC’s) Safety Risk Management System (SRMS)
  • Ensure compliance with DRC safety policy as stated in Chapters 19 & 20 of the DRC Operations Handbook
  • Supervise and mentor the Local Safety Officers (LSOs) in Yola and Mubi and the Safety Focal Point (SFP) in Abuja
  • Develop policies and procedure, in coordination with project staff, for the safe delivery of program activities

Responsibilities 
Risk Analysis:

  • Conduct regular Safety Risk Assessments (SRA) for each programme area pursuant to DRC Safety Policy
  • Provide quality control for SRAs

Safety Improvement Plans:

  • Based on the SRA, advise programmes on achievable and cost-effective mitigation measures through the development of contextualized Safety Improvement Plans
  • Supervise and monitor the progress of Safety Improvement Plans
  • Minimum Operating Safety Standards (MOSS)
  • Ensure Nigeria is compliant with the DRC global MOSS
  • Based on the SRA, advise programmes on context specific MOSS requirements
  • Monitor programme compliance with MOSS

Local Safety Rules (LSR):

  • Based on the SRA and MOSS, ensure all areas have updated LSR
  • Ensure all staff are provided with a copy of the LSR and are briefed on their responsibilities

Standard Operating Procedures (SOPs):

  • Ensure each programme area has appropriate SOPs developed and implemented
  • Monitor compliance with SOPs

Contingency Plans (CPs):

  • Facilitate the development of context-specific contingency plans for each programme area
  • Support Incident Management Teams (IMTs) with the implementation of contingency plans
  • Conduct regular reviews with IMTs to ensure CPs are up to date, realistic and understood

Capacity Building:

  • Conduct – or facilitate the delivery of – safety training for staff at all levels
  • Ensure watchmen and guards are trained and aware of their responsibilities, in accordance with the SOPs governing access control Liaison
  • Develop a network of contacts through other NGOs, UNDSS, Government agencies and other useful contacts
  • Act as the primary representative for DRC Nigeria on safety matters

Crisis and Critical Incident Management:

  • Act as the Country level coordinator for the Incident Management Team (IMT)
  • Ensure IMT members are aware of their responsibilities
  • Ensure IMT logs are maintained and updated as required
  • Advise the IMT at country and area levels on safety related issues
  • Act as the primary point of contact for safety related matters with the Regional Office and other local actors (UNDSS, etc)
  • Conduct after action reviews of all critical incidents to facilitate organizational learning

Information Management and Reporting:

  • Maintain detailed soft and hard copy files of all relevant safety documents
  • Monitor the overall situation and provide regular situation reports
  • Maintain an up-to-date incident tracking database
  • Provide staff with relevant and concise safety related information and analysis, both through external and internal reports, publications, etc
  • Coordinate the submission of Safety Incident Reports and ensure that all SIRs are completed within 48 hours of an incident occurring
  • Conduct post-incident inquiries, if required, and monitor compliance with action points on SIRs

Briefings:

  • Ensure an up-to-date visitor briefing package is provided to all visitors and international staff
  • Conduct safety briefings for all visitors and international staff at the country level; at the field level, ensure that individual areas do the same
  • Provide briefings on thematic and specific issues, as requested by the Country Director or Regional Safety Advisor (RSA)

Field Travel:

  • Ensure compliance with the Field Travel SOP
  • Assist with the planning of field travel, including briefing escorts if required
  • Act as the focal point for issues related to armed escorts
  • When required, manager and coordinate field travel

Experience and Technical Competencies 
Essential:

  • At least 3 years’ experience working with NGOs and/or other international agencies
  • Experience working in the designated area of operations (West Africa)
  • Management and/or supervisory experience within an NGO
  • Proven ability to prioritize tasks and meet deadlines
  • Stable, moral and robust character and a good team-player
  • Excellent communication skills, calm and a good sense of humour
  • Proven commitment to accountability practices.
  • Emergency First Aid qualification (within the last year)

Preferable:

  • Training in safety, fire and evacuation procedures
  • Training in safety and disaster management
  • NGO/UN Security Management experience
  • Military/Police experience (those with officer-level or senior non-commissioned officer rank should apply)

Education

  • Bachelor’s Degree in relevant area of study
  • Master’s Degree preferred

Languages:

  • Fluent in written and spoken English
  • In this position, you are expected to demonstrate DRC’ five core competencies:

Others:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with DRC’s vision and values.

We Offer

  • Employment category: N.M.F (A 12)
  • Unit/department: Safety
  • Location: Maiduguri, Nigeria with frequent travel to the field in Adamawa, Borno and Yobe states; travel to Abuja as needed
  • Authorization level: As per IDRA
  • Reporting to: Country Director with a technical compliance reporting line to the Regional Safety Advisor
  • Direct reports: Technical management of Safety Officers


How to Apply

Interested and qualified candidates should:
Click here to apply online

 

Job Title: IT Assistant

Location: Damaturu, Yobe
Contract type: National contract

Job Descriptions

  • Responsible for the day to day support of the IT infrastructure, including providing technical support.
  • Geographic scope: Base (Damaturu)
  • This role has a base focus and ensures compliance to DRC procedures and guidelines at base level. The role contributes to the development of base strategies, which are translated into action plans and day-to-day tasks.

Main Responsibilities

  • Perform software installations and maintain day-to-day systems operations.
  • Support e-mail and Internet functionality.
  • Trouble shooting the LAN and wireless connections
  • Hardware and software support.
  • Oversee software and network security and ensure that the anti-virus within the organization is updated on a timely basis.
  • Perform preventive maintenance service on the IT equipment on a scheduled basis.
  • Perform general repairs on some IT equipment and peripherals.
  • Ensure that internet and Thuraya bills are paid on timely basis.
  • Reinforce IT policies to end users.
  • Document network problems and resolution for future reference while monitoring system performance and implementing performance tuning.
  • Administer domains and email creation of users.
  • Prepare an inventory schedule of all IT equipment and software in use and in storage.
  • Carry out capacity building and on the job training for staff as required.
  • Travel to Field Offices and provide IT related support.

Required Experience, Education and Competencies 
Required Education:

  • Diploma or professional degree in Information Technology, Computer Systems, or a related field.

Experience:

  • At least 1 year of experience in similar positions
  • Advanced English proficiency
  • Fluency in local language

All DRC roles require the post-holder to master DRC’s core competencies:

  • Striving for excellence: Focusing on reaching results while ensuring efficient processes.
  • Collaborating: Involving relevant parties and encouraging feedback.
  • Taking the lead: Taking ownership and initiative while aiming for innovation.
  • Communicating: Listening and speaking effectively and honestly.
  • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Desirable:

  • Flexible & willing to work in a remote setting & to travel to other field locations.
  • Ability to work under pressure to deadlines and stress.
  • Ability to work independently on his or her own initiative with problems solving skills
  • Strong team and interpersonal skills.

Conditions

  • Availability: As soon as possible
  • Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;
  • The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.


How to Apply

Interested and qualified candidates should:
Click here to apply online

 

Job Title: Risk and Compliance Officer

Location: Maiduguri, Borno
Contract type: National contract

Job Descriptions

  • The Risk and Compliance Officer is responsible for supporting his/her direct line manager with the implementation of the Core Humanitarian Standard (CHS)/Code of Conduct (CoC) strategy in DRC/DDG areas of operation in Borno/Yobe states.
  • In particular, the Risk and Compliance Officer will train DRC/DDG staff on the internal and external complaints reporting mechanisms and ensure their function in all programme project sites.
  • With specific regards to the Code of Conduct, the Risk and Compliance Officer will liaise closely with heads of departments, other Quality Assurance units, and the CoC Registrar and Authorising Officer.

Key Roles 
Responsibilities:

  • Elaborate a strategy to implement the CHS and the DRC/DDG Code of Conduct
  • Ensure internal compliance with the CHS and Code of Conduct at DRC/DDG Nigeria;
  • Conduct an annual self-assessment on compliance with the CHS and Code of Conduct and define an action plan for the following year. Following the CHS self-assessment, a realistic compliance rate should be defined over the next 12 months;
  • Regularly update the CHS monitoring table based on the self-assessment and share the table with the PDQM on a monthly basis;
  • Oversee the conduct of an annual CHS community evaluation;
  • Strengthen the methodology and follow-up of internal and external feedback and complaints;
  • Disseminate the CHS and DRC/DDG Code of Conduct and ensure they are effectively upheld
  • Organise training sessions for all DRC/DDG staff on the CHS, Code of Conduct and complaints reporting mechanism so that all DRC/DDG staff members understand what the implementation of the CHS and Code of Conduct means;
  • All DRC/DDG beneficiaries and stakeholders should know how to report a violation of the Code of Conduct and should be aware about the standards of conduct that they can expect from DRC/DDG staff. They should also know about their right to report a violation of the Code of Conduct anonymously and safely.
  • Implement and support all departments (HR, Finance, Administration, Logistics, Programmes, etc) with the implementation of the CHS strategy and to uphold the Code of Conduct;
  • With respect to the CHS, provide every programme and support unit manager with a CHS package comprising tools needed to understand and implement the CHS, including information to be disseminated to the field teams (including casual workers), beneficiaries, DRC/DDG partners, and local stakeholders;
  • Ensure the CHS is included in project kick-off and close-out meetings and that CHS indicators and activities are included in the monitoring tables;
  • Develop tools and documentation required to ensure compliance with the CHS and Code of Conduct.

Key Requirements 
Education – (include certificates, licenses etc.):

  • University degree in Economics, Administration, Business, Social Sciences, Political Sciences, Law or other relevant fields;

Desirable:

  • Experience in Audit and Finance
  • Ability to conduct trainings
  • Strong command of oral and written English
  • Fluency in Hausa required (local languages spoken in DRC/DDG

Experience and technical competencies:

  • Professional experience of at least two years, including one year working with a humanitarian organisation;
  • Proficient with standard software tools (Microsoft Word, Excel and Power-Point);
  • Ability to work in a team, independently and under minimal supervision;
  • Good communication, analysis and writing skills;
  • Excellent negotiation and diplomacy skills;
  • Ability to work in complex environments and under pressure;
  • Methodical, autonomous and rigorous.

Conditions

  • Availability: 1st June, 2019
  • Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;
  • The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.


How to Apply

Interested and qualified candidates should:
Click here to apply online

 

Job Title: Community Liaison Team Leader

Location: Mubi, Adamawa
Contract type: National contract

The Position

  • Assist NTS Manager in the identification of areas for NTS processes through desk studies
  • Assist the NTS & RE Manager in the planning of Community Liaison tasks
  • Implement NTS processes in compliance with relevant SOPs and guidelines, including desk research, individual interviews, focus group discussions, key stakeholders interviews and reporting
  • Directly supervise Community Liaison teams under his/her responsibility and ensure compliance with timelines, deadlines, and quality standards and SOPs
  • Identify needs for training and capacity building of community Liaisonteams and share with NTS & RE Manager
  • Understand and follow all safety SOPs in Nigeria and communicate any change on the security situation to the NTS Manager and Safety team
  • Establish and maintain working relations with local, Ward and LGA authorities and with communities of intervention
  • Establish working relations and regular Communications with security stakeholders (pólice, military, civil defense, vigilantes) in the areas of operations
  • Ensure and maintain the equipment in good condition and report any damage to NTS Manager

Key Requirements
Essentials:

  • Previous experience in Risk education & IED training(at least 2 years – mandatory)
  • Previous experience in conducting interviews and surveys
  • At least one year experience in team management
  • Ability to manage sensitive and confidential information
  • Excellent communication skills
  • At least one year experience in community mobilisation
  • Excellent planning and organisational skills
  • Excellent ability to work in team
  • Reporting skills

Desirables:

  • Excellent communication is an asset
  • Excellent Computer skills

Conditions

  • Availability: 1/6/2019
  • Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;
  • The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Community Liaison Team Leader

Location: Maiduguri, Borno
Contract type: National contract

The Position

  • Assist NTS Manager in the identification of areas for NTS processes through desk studies
  • Assist the NTS & RE Manager in the planning of Community Liaison tasks
  • Implement NTS processes in compliance with relevant SOPs and guidelines, including desk research, individual interviews, focus group discussions, key stakeholders interviews and reporting
  • Directly supervise Community Liaison teams under his/her responsibility and ensure compliance with timelines, deadlines, and quality standards and SOPs
  • Identify needs for training and capacity building of community Liaisonteams and share with NTS & RE Manager
  • Understand and follow all safety SOPs in Nigeria and communicate any change on the security situation to the NTS Manager and Safety team
  • Establish and maintain working relations with local, Ward and LGA authorities and with communities of intervention
  • Establish working relations and regular Communications with security stakeholders (pólice, military, civil defense, vigilantes) in the areas of operations
  • Ensure and maintain the equipment in good condition and report any damage to NTS Manager

Key Requirements
Essentials:

  • Previous experience in Risk education & IED training(at least 2 years – mandatory)
  • Previous experience in conducting interviews and surveys
  • At least one year experience in team management
  • Ability to manage sensitive and confidential information
  • Excellent communication skills
  • At least one year experience in community mobilisation
  • Excellent planning and organisational skills
  • Excellent ability to work in team
  • Reporting skills

Desirables:

  • Excellent communication is an asset
  • Excellent Computer skills

Conditions

  • Availability: 1/6/2019
  • Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;
  • The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Community Liaison Officer

Location: Mubi, Adamawa
Slot: 4 Openings

The Position

  • Assist Community Liaison team leader in the identification of areas for NTS processes
  • Assist the Community liaison team leader, NTS manager & RE Advisor in the planning of NTS& MRE tasks
  • Identify and mobilize local targeted communities for NTS tasks base on allocated Task Order or reported suspected hazardous areas
  • Implement NTS& MRE processes in compliance with relevant SOPs and guidelines, including desk research, individual interviews, focus group discussions, key stakeholders interviews and reporting
  • Provide basic risk education to affected communities and recommend more advanced risk education intervention by the Risk Education team whenever needed
  • Conduct Mine Risk & IED risk Education activities and sessions as required
  • Deliver RE & IED training alongside other DRC/DDG activities in the communities, ensuring close coordination, collaboration and programmatic synergies
  • Be familiar with and follow all safety SOPs in Nigeria and communicate any change on the security situation to the NTS Supervisor and Safety team
  • Establish and maintain working relations with local authorities and communities,

Key Requirements
Essentials:

  • University degree in Social Science or tertiary education in any other relevant field will be a recommendation Good English and ability to effectively communicate in the local language, speaking, reading and writing
  • Knowledge of local communities; actual inhabitants of these area are preferred
  • Ability to manage sensitive and confidential information
  • Previous experience in conducting interviews and surveys
  • Previous experience in risk education (at least 2 years– mandatory)
  • Excellent planning and organisational skills
  • Excellent communicational skills
  • Excellent ability to work in team

Desirables:

  • Proven communication, interpersonal and facilitation skills Proven MRE, NTS and IED knowledge is essential
  • Proven experience in addressing groups of people an advantage

Salary and Conditions

  • Availability – 1/6/2019
  • In accordance with Danish Refugee Council’s Terms of Employment;
  • The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Community Liaison Officer

Location: Maiduguri, Borno
Slot: 6 Openings

The Position

  • Assist Community Liaison team leader in the identification of areas for NTS processes
  • Assist the Community liaison team leader, NTS manager & RE Advisor in the planning of NTS& MRE tasks
  • Identify and mobilize local targeted communities for NTS tasks base on allocated Task Order or reported suspected hazardous areas
  • Implement NTS& MRE processes in compliance with relevant SOPs and guidelines, including desk research, individual interviews, focus group discussions, key stakeholders interviews and reporting
  • Provide basic risk education to affected communities and recommend more advanced risk education intervention by the Risk Education team whenever needed
  • Conduct Mine Risk & IED risk Education activities and sessions as required
  • Deliver RE & IED training alongside other DRC/DDG activities in the communities, ensuring close coordination, collaboration and programmatic synergies
  • Be familiar with and follow all safety SOPs in Nigeria and communicate any change on the security situation to the NTS Supervisor and Safety team
  • Establish and maintain working relations with local authorities and communities,

Key Requirements
Essentials:

  • University degree in Social Science or tertiary education in any other relevant field will be a recommendation Good English and ability to effectively communicate in the local language, speaking, reading and writing
  • Knowledge of local communities; actual inhabitants of these area are preferred
  • Ability to manage sensitive and confidential information
  • Previous experience in conducting interviews and surveys
  • Previous experience in risk education (at least 2 years – mandatory)
  • Excellent planning and organisational skills
  • Excellent communicational skills
  • Excellent ability to work in team

Desirables:

  • Proven communication, interpersonal and facilitation skills Proven MRE, NTS and IED knowledge is essential
  • Proven experience in addressing groups of people an advantage

Salary and Conditions

  • Availability – 1/6/2019
  • In accordance with Danish Refugee Council’s Terms of Employment;
  • The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Deadline: 13th May, 2019.

Note

  • All applicants must upload a Cover Letter and an updated CV (no longer than four pages) in English
  • Applications sent by email will not be considered
  • Kindly note that DRC/DDG Nigeria reserves the right to recruit before the end of the posting period.

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