Adexen Recruitment Agency is mandated by one of its clients in the Pharmaceutical/FMCG industry to recruit a suitably qualified candidate to fill the position below:
Job Title: Customer Service Supervisor
Location: Lagos
Responsibilities
- Manage orders, handle inquiries, check product availability, order entry and monitor material allocation in close contact with related parties within the company and keep the customer updated with regular information pertaining to orders shipments.
- Proactively manage credit, monitor overdue customer account, resolve account-related cases (e.g. debit, credit, maintain credit lines).
- Submit quotations to customers when requested, pro-active order taking to be done on a daily basis.
- Record and report Process non-conformance, Customers claims and Supplier.
- Monitor stock movement of raw materials & packaging in relation to production demand.
- Source and negotiate with suppliers in line with procurement policy.
- Place purchase orders and monitor delivery schedules.
- Interact and cooperate with relevant internal parties/service units
- Communicate actively with key clients and Sales Representatives
- Monitor and communicate vendor complaints and avoid future recurrence.
- Provide the performance report to the management
- Clarifies customer expectations and makes sure that they are met/exceeded, taking into account the company’s business interests.
Desired Skills and Experience
- First Degree in Marketing, Business Administration or similar discipline
- Minimum of 5 years’ work experience with the last three years in Customer service/logistics in a Pharmaceutical company
- Advanced level Excel and computer knowledge/skills.
- Good planning, coordination, communication, interpersonal and problem-solving skills.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Supply Chain Manager
Location: Lagos, Nigeria
Responsibilities
- Coordinate the entire Inbound/Outbound logistics and third-party manufacturing operation for overall business effectiveness and profitability
- Timely planning of procurement, sales forecasting, inventory control, logistics and distribution.
- Build and manage vendors relationships and interact with relevant government agencies in maintaining high-level service and quality
- Ensure every step of the process function well to avoid costly delays and loss of sales
- Ensure all banking and NAFDAC/regulatory documentation are correct and compliant
- Monitor movement of stocks from the warehouse to customers whether via courier, self-delivery, air cargo etc.
- Periodic evaluation of supply chain processes to ensure the financial objectives of the business are met
- Coordinate continuous process improvement and cost reduction initiatives
- Train, develop and mentor subordinates as well as promote team building among supply chain staff
- Communicate the needs/key objectives to line managers and key personnel
- Manage and maintain effective and lawful insurance provisions relating to import/export activities
- Plan and implement import/export strategy and activities consistent with overall aims and requirements of the organization
Desired Skills and Experience
- First degree in Supply Chain Management or any managerial science
- Strong experience in supply chain optimization and logistics process design
- Experience in purchasing, logistics, stores management and contract management
- Professional qualification in Purchasing & Supply will be an added advantage
- Proficient knowledge in MS Excel/PowerPoint/MS Word. MS Access desirable
- Ability to manage multi-functional tasks
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Procurement Officer
Location: Lagos, Nigeria
Responsibilities
- Review contracts regularly to check performance against specifications,
- Process purchase requisitions and orders within purchasing authority.
- Invite, assess, and recommend supplier tenders, bids, quotations and proposals.
- Development of Approved Vendor List
- Establish and negotiate contract terms and conditions and maintain supplier relationships.
- Prepare and maintain purchasing records, reports and price
- Work with internal and external stakeholders to determine procurement needs, quality and delivery requirements
- Assist in the development of the specification for equipment, materials and services to be purchased.
- Administer contract performance, including delivery, receipt, warranty, damages and insurance.
- Reconcile or resolve value discrepancies.
- Comply with and maintain knowledge of applicable rules, legislation, regulations, standards, and best practices.
- Receive and process purchase orders
Desired Skills and Experience
- Bachelors’ degree in any relevant field.
- Professional qualification in supply chain or equivalent qualification.
- Minimum of 5 years’ cognate experience.
- Good knowledge of importation.
- Knowledge of Microsoft Word, Excel, PowerPoint and Outlook
- Demonstrated knowledge in Procurement of package and bulk materials.
- Knowledge of tender evaluation, negotiation of purchasing terms & conditions, expediting, inspection and logistics.
- Experienced in the preparation of Procurement Procedures & Forms
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Marketing Manager
Location: Lagos
Responsibilities
- Full P&L responsibility and accountability for achieving the yearly category financial objectives including annual budgets, sales, profitability, market share growth, NPDs launches, brand KPIs as well as analysing variances and initiating corrective actions on regular basis.
- Achieve sustainable long-term category growth by developing and implementing strategic marketing plans and communications activities; including product positioning, developing innovative key messages, defining the detailed plans for promotional/ advertising and distribution/sales activities nationwide. While ensuring timely and quality execution of all planned marketing activities through the field force.
- Develops 5 Ps strategic imperatives for each brand by determining the appropriate portfolio mix/focus based on the patient, medical insights and market fit; while developing/driving the communication strategy (including digital platform) and tools development to maximize category sales potential (in terms of distribution availability and prescription/recommendation drivers).
- Lead, coach and provide direction to marketing teams, by scheduling and assigning tasks/projects; following up on work results by coaching and appraising team members; ensure healthy cross-functional cooperation with the other peers (Sales, Finance, Supply Chain, Regulatory, Manufacturing, etc).
- Research industry trends to understand competitors, Patients’ journey, Health Care Professionals prescriptions/recommendation patterns and retail/wholesale customer needs… to identify new business opportunities, forecast possible impacts on sales, propose winning strategies, investigate threats and lead risk mitigation strategy/tactics.
- Deploy effective KOL strategy and monitor implementation by the med Reps; maintain relations with customers by organizing and developing specific Key Distributors forum & programs; determine the company presence at conventions, annual meetings, trade/professional associations and seminars
Desired Skills and Experience
- Bachelor’s Degree in Pharmacy with a higher Degree in Marketing, preferably MBA
- At least 8 -10 years of experience in Pharma/FMCG brand marketing with multiple brands/products within a multinational environment
- Experience in similar roles such as a Category Manager and Senior Product Manager will be a plus.
- Experience in handling Antibiotics and/or CNS, Antimalaria, Diabetes, OTC products is a definite plus.
- Experience of leading market research projects; portfolio optimization and 360 degrees plan
- Excellent critical & analytical skills
- Highly creative thinking with attention to details
- Strategic mindset with strong commercial acumen
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: We thank all applicants, however, only those selected will be contacted.
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