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Recruitment for Customer Service Officer at UK-DION Investment Limited

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UK-DION INVESTMENT LTD is an Asset management company which is registered with Corporate Affairs Commission (CAC) and insured by Cornerstone Insurance Plc. Our philosophy is to provide our clients with the best independent advice on their investments and help them get the best value for their money.
We are a non-banking financial institution which is into the business of asset/wealth management. The company is built on a strong foundation of integrity and professional ethics, and bound by law to put clients’ interest first.

 

Job Title: Customer Service Officer

Location: Lagos (Island and Mainland), Abuja, Warri, Port Harcourt

Responsibilities/Summary of Functions:

Maintaining a positive, empathetic and professional attitude toward customers at all times
Responding promptly to customer inquiries via phone or in person
Acknowledging and resolving customer complaints
Manage and process all investment requests by customers
Implement quarterly surveys from feedback received via customer experience forms
Follow up and validate all potential customers via calls
Ensure that customer transactions are carried out seamlessly
Any other assigned duties

Requirements/Qualification:

Minimum of 2 years experience
Minimum of OND/BSc. in Social Sciences or related discipline

Abilities:

Good communication skills
High level of accuracy and attention to details
Ability to work with minimal or no supervision
Method of Application

Applicants should send CVs to recruitment@ukdioninvestment.com

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