Business and Finance

Apply for Vacancies at Unified Payment Services Limited, 9th July, 2019

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:


Job Title: Head, Collections

Location: Lagos


  • Responsible for the Profit and Loss of the Collections department
  • Ensures continuous growth of Unified Payments market share in the collections space with focus on Ministry, Departments and Agencies (MDAs), educational institutions and large corporate organizations
  • Develop innovative solutions tailored towards collections to enhance Unified Payments leadership position in the collections business
  • Project Implementation and Execution
  • Responsible for the day to day running of the department
  • Develop innovative solutions and products tailored to specific needs of the markets
  • Manage and deepen existing relationship with clients as to increase the share of wallets of the clients.
  • Monitor and ensure all projects initiated internally and externally are completed to specification and within the set time frame.
  • Ensure staff appraisals, team meetings, and personal development programs are in place for the team.
  • Ensure that departmental based costs are kept in line with budget
  • Preparing monthly report showing the various income lines which is presented to management.
  • Carry out HR related duties at the departmental level
  • Budget planning and management


  • First university degree in Social Sciences or Arts.


  • 7-10 years work experience
  • Relevant experience in managing public sector accounts/relationship


Job Title: Service Recovery Analyst

Location: Lagos


  • Merchant report/settlement report request (Banks and Merchant).
  • Reconciliation complaints from merchant and banks.
  • Merchant deposit bank report reconciliations
  • POS Settlement
  • Confirm settlement of ATM settlement.
  • Resolves issues raised from charge-back/reversals
  • Reconcile all report discrepancies based on ATM settlement reports.

ITC Support:

  • Adhoc request for issuing report
  • Change request on account to cards
  • Urgent blocking of stolen cards
  • Upload of transactions on DMS
  • Confirmation scheme settlement
  • Support on MIGS transaction settlement
  • Support on scheme settlement files.


  • OND in Computer Science/Statistics or Technology related courses.
  • Experience: 3-4 years


Job Title: Head, IT Risk

Location: Lagos

Duties and Responsibilities

  • Delivers information security risk assessment of projects, new technologies, applications, service providers, IT changes and new businesses
  • Provide subject matters expertise on enterprise security architecture
  • Participate in the selection of technology and tools for business operations
  • Research applicable business technology for adoption for business improvement
  • Responsible for establishing the risk culture
  • Ensure risks are managed within risk appetite of the business
  • Ensure risk management processes are properly documented and adequate

Job Requirements

  • Education:  Minimum of BSc in Physical Sciences
  • Experience: 7 years, experience in business and financial operations, IT project operations and management.


Job Title: E-Commerce Specialist

Location: Lagos


  • ECommerce Project implementation within schedule and scope.
  • Administration of ECommerce applications (TWPG, TWACS)
  • Respond to external and internal support within agreed SLA terms
  • Provision of second level support for enterprise application
  • Testing, Certification & Compliance of new solutions with Payment System & PCIDSS Standards
  • Compliance of new solutions with Enterprise Policies & Audit Requirements

Job Requirements

  • Education: First degree(s) in Engineering or Applied Sciences.
  • Others: Strong Analytical skill and project Management would be an added advantage.
  • Experience: Understanding of the key technical concepts in I.T. & Electronic Payments. Five (5) years’ experience at senior officer level in a medium to large organization in Electronic Fund Transfer (EFT). Candidate should possess ability to relate with cross-functional business managers to achieve business goals.


Job Title: Relationship Management Officer

Location: Lagos


  • Collation of tasks from internal and external Call Notes/Meetings
  • Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide
  • Ensure timely resolution of clients’ complaints/requests
  • Ensuring that no receivable stays beyond 60 days with client
  • Trending banks’ Reporting needs and proactively ensuring that banks subsequently get such reports without prompting
  • Preparation of Request for Implementation (RFIs), Project Request Forms (PRFs) and Project Definition Documents (PDDs)
  • Follow up to get sign offs on PRFs, RFIs and PDDs internally
  • Collation, updating, tracking and preparation of clients’ birthdays and yuletide gift items
  • Delivery of birthday and Yuletide Gifts to clients.

Job Requirements

  • University Education: First Degree (2:2) or HND  in Marketing, Business Administration, Economics, Statistics, Computer Science or any other Discipline with Quantitative bias
  • Others: Professional Qualifications – added advantage
  • Experience:  2-3 years.

Job Title: Training Specialist

Location: Lagos

Job Details

  • Lead the overall training strategy of the organization.
  • Plan, organize, coordinate and direct training and training activities across for the entire organization.
  • Conduct organizational wide training needs analysis.
  • Ensure compliance to regulatory requirements required for Industrial training reimbursements
  • Create a curriculum to facilitate strategic training based on the organizations goals.
  • Develop individualized and group training programs that address specific business needs.
  • Monitors training programmes and manuals to ensure that they are effective and up-to-date and makes updates as necessary
  • Implement effective and purposeful training methods.
  • Effectively manage the training budget.
  • Assess employees skills, performance and productivity to identify areas of improvement.
  • Drive brand values and philosophy through all training and development activities.
  • Effectively communicate with team members, trainers and management.
  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
  • Manage the technologies and technical personnel required to develop, manage and deliver training.
  • Keep abreast of training trends, developments and best practices.
  • Oversees training programmes that include web-based seminars, printed manuals, group sessions, training videos.
  • Reviews existing training materials produced by third parties to determine appropriateness and relevance
  • Modifies or creates course materials and training manuals to meet specific training needs
  • Schedules training sessions, organizes information technology and other equipment, and manages course enrolment
  • Maintains understanding of new educational and training techniques and methods

Educational Qualifications

  • A first Degree from a reputable institution in Business or Humanities.
  • The ideal candidate must have a minimum of 8 -10 years in driving training initiatives for  an organisation
  • Professional Qualifications in Human Resource Management such as CIPM, CIPD, SHRM and HCRI will be an added advantage.

Method of Application

Interested and qualified candidates should send their CV to: recruitment@up-ng.comusing the “Job Title” as subject of the email.

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