Type to search

NGO / Non-Profit Associations

Ongoing Recruitment at Management Sciences for Health (MSH)

Share
Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health.

We are recruiting to fill the position below:

Job Title: Clinical Intern

Job ID: 13-10723
Location: Nigeria-Kwara
Group/Office: PDG (Program Delivery Group)
Dept/Unit: PDGGEN – Program Delivery Group
Project/Program: A512 – Nigeria CaTSS
Reports To: Clinical Advisor
Grade: Intern

Specific Responsibilities

  • Provide  ongoing  supportive  supervision  and  mentoring  of  clinicians/facility  focal  persons to ensure delivery of high quality care and treatment services that ensure PEPFAR  minimum priorities are met – IPT optimization, transitioning of clients to preferred regimen, viral  load monitoring, paediatric ART optimization, differentiated models of care.
  • Assist the Clinical Advisor and health facility management/focal persons to determine criticalneeds/gaps and liaise with clinical advisor to resolve those challenges in a timely manner.
  • Learn to periodically organize onsite CMEs to build capacity and support service delivery gaps.
  • Support the Clinical Advisor to ensure the relevant availability of guidelines, job aids, posters in  supported facilities.
  • Learn to conduct client folder reviews as may be necessary to support service optimization.
  • Assist  in  documenting  and  reporting  deliverables/results  achievement  to  Clinical  Advisor  according to agreed project timelines.

Qualifications and Experience

  • The clinical intern is an immediate post NYSC medical position with interest in public health and who  is seeking a learning opportunity.
  • Must have an excellent inter-personal, team building skills and ability to work in a culturally sensitive  manner.
  • Must have excellent oral and written communication skills.
  • Must have the ability to multitask with and solve problems.
  • Computer skills particularly in excel, word and power point.
  • Experience  with  HIV/AIDS  prevention,  care  and  treatment  including  current  technical  knowledge will be an added advantage.
  • Registration with Nigeria Medical and Dental Council and a current practising licence.


Method of Application

Interested and qualified candidates should:
Click here to apply online

Job Title: Help Desk Officer

Job ID: 13-10726
Location: Abuja
Grade: G
Group/Office: PDG (Program Delivery Group)
Dept/Unit: PDGGEN – Program Delivery Group
Project/Program: A607 – Nigeria Global Fund RSSH
Reports To: Director M&E

Overview

  • The Help desk officer provides technical assistance and support related to use of the DHPRS data platforms (National DHIS 2 instance, ISS and DQA on – line platforms, etc) on common problems over the phone or mail to end users.
  • S/he logs complaints (for: tracking resolution of issues, use in updating FAQ, providing feedback to the DHPRS data platform developers, etc), responds to enquiries, help identify problems and walk end users through the appropriate solution in real time.

Specific Responsibilities

  • Act as a first point of call for end-user queries with regards to DHPRS data platforms (National DHIS 2 instance, ISS and DQA on – line platforms, etc)
  • Provide technical assistance and support for incoming queries and issues related to DHPRS data platforms (National DHIS 2 instance, ISS and DQA on – line platforms, etc) be they based on computer systems, software, and hardware.
  • Perform trouble shooting using different diagnostic techniques, including ask questions, requesting for screen shots, etc to determine nature of problem.
  • Provide real-time support to end-users whenever they have issues
  • Walk end users through problem-solving process to resolve whatever issues they may have
  • Log all issues received into the support application for use in creating a problem management as well as knowledge management platformwhich will be a resource to help spot problems and to ease the identification of the root cause of frequent recurring incidents. This will allow for enhanced management of the platform as it will help to improve operational efficiency by reducing the time spent to rediscover previous incidents or problems.
  • Redirect unresolved issues to the next level of support personnel
  • Provide feedback to the DHPRS data platform management team on processes and make recommendations on areas where there is need to improve
  • Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
  • Stay current with relevant DHPRS data platform system information, changes and updates
  • Help update training manuals for new and revised DHPRS data platform
  • Follow up with customers to ensure complete resolution of issues
  • Prepare activity reports.

Qualifications and Experience

  • Bachelor’s degree in Information Science, Computer Science, Management Information Systems (MIS), IT related sciences or a Masters and 3 years’ experience implementing health information systems, customer service activities
  • Working knowledge of fundamental operations of relevant DHPRS data platforms, hardware requirements and other equipment
  • Knowledge of relevant call tracking applications
  • Knowledge and experience of customer service practices
  • Related experience and training in troubleshooting and providing help desk support
  • Excellent hands on problem analysis and problem-solving skills
  • Good customer service orientation
  • Attention to detail
  • Ability to write concise and succinct reports
  • Proficiency in Microsoft Office
  • Strong English writing skills and ability to communicate clearly and efficiently in email correspondence
  • Patient and friendly even with difficult clients
  • Ability to share advanced technical knowledge in a very simple and understandable way to a lay man

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Health Information System Specialist – Database/Server Administrator

Job ID: 13-10720
Location: Abuja
Group/Office: PDG (Program Delivery Group)
Dept/Unit: PDGGEN – Program Delivery Group
Project/Program: A607 – Nigeria Global Fund RSSH
Reports To:  Director, HMIS

Overview

  • The Database/Server Administrator evaluates, designs, implements and maintains databases, and provides software-related technical support; provides backup support with server administration, user account maintenance, network security, system documentation, and help-desk support functions; and participates in planning and implementation of upgrades and technology enhancements.
  • He/She produces routine daily, monthly and special reports and is also responsible for basic database system modifications in response to needs and day-to-day system integrity, including recommending strategies to ensure data integrity.

Specific Responsibilities

  • Design a web-based application/platform which serves as a central repository for all data, information and reports.
  • Design, develop and maintain data exchange interfaces and mechanisms with external partners and data collection focal points;
  • Plan and coordinate day-to-day operational activities and tasks related to the improvement of existing technical databases, data warehouse, web services, web applications and modules according to the strategic plan and client requests;
  • Continuously analyse data collection and management systems, as well as content quality, identify gaps and problems, and suggest solutions;
  • Implement GIS server and client online mapping in order to provide strong visualization of data from the warehouse;
  • Liaise with partner organizations and collaborating centres regarding information exchange and harmonization of data management systems;
  • Write technical procedures and documentation for the applications including operating procedures, user guides and more.
  • Works with IT colleagues to ensure hardware, software and security details of the systems work together to support the data structures, use and successful retrieval of all data.
  • Train staff on the use of the standard software applications/databases, as needed.
  • Develops and produces accurate and timely routine and special reports, and perform data retrievals for staff as needed, and is the point person for managing custom reporting requests
  • Oversees day-to-day integrity of database and database procedures, which may include conducting weekly and monthly audits of data to confirm use of accurate entry processes; identifying and eliminating duplicate records; archiving of records with no activity for specified period; and maintaining users security settings.
  • Ensure 24/7 availability of databases, establish and implement back up procedures for data on the servers
  • Assist in the creation of the system design and functional specifications for new DHIS 2 projects.
  • Coordinate DHIS 2 configuration development for multiple projects
  • Test and modify system installations to ensure that that they operate reliably.
  • Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.
  • Provide SQL administration in live and test environments.
  • Find, diagnose, report and fix bugs and other technical problems.
  • Investigate and resolve application functionality related issues and provide troubleshooting for the NHMIS.
  • Remains informed on software updates, upgrades and additional services

Qualifications and Experience
The Database Administrator requires:

  • Bachelor’s degree and certification in Database Management plus at least 5 years of experience in managing complex databases within an organization.
  • Knowledge and ability to provide principles and processes for providing excellent user services which includes user needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
  • Advanced database management skills in DHIS2, Systems analysis, design, implementation, integration of databases and migration of data into DHIS2
  • Knowledge of REST APIs
  • Experience in IT hardware management, server management, and data security management, capacity building, data analysis and use of information and performance management
  • DHIS2 Server Administration Certification
  • DHIS2 Web Apps Development Certification
  • Expert Setting up SSL and Firewalls
  • Experience setting up and managing cloud servers
  • Experience managing a national database
  • Must possess verifiable experience using Postgresql DB
  • Experience setting up mobile data collection on DHIS2 (Tracker, Events and Aggregate)
  • Strong English writing skills and ability to communicate clearly and efficiently in email correspondence

EEO Statement

  • Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or veteran status.


Method of Application

Interested and qualified candidates should:
Click here to apply online

Job Title: Health Information System Specialist – Information Systems Development Manager

Job ID: 13-10719
Location: Abuja
Group/Office: PDG (Program Delivery Group)
Dept/Unit: PDGGEN – Program Delivery Group
Project/Program: A607 – Nigeria Global Fund RSSH
Reports To: Director, HMIS
Grade: I

Overview

  • The Information Systems Development Manager promotes and advances the development of information systems based on the values and principles of health care that contribute to better health.
  • He/she provides leadership and direction in promoting and supporting information system development based accelerated progress towards universal health coverage.

Specific Responsibilities

  • Conducts a baseline assessment of the country’s current health information systems and provide strategic roadmap to enhance the existing system
  • Actively provide advice on EMR to development partners on key health management information system issues and provides options to address these challenges as well as mobilizes resources to support their implementation.
  • Remain current with respect to issues of data exchange interfaces and mechanisms
  • Promote innovative concepts and approaches to improve, advocate and coordinate the program of the DHIS2 with relevant initiatives and programs of other Divisions;
  • Liaise with partner organizations and collaborating centres regarding information exchange and harmonization of data management systems;
  • Advise counterparts and policymakers and other key stakeholders in government and non-government organizations on critical issues related to the development of national health information systems;
  • Contribute to organisational policy regarding quality standards and strategic planning for health information system development.
  • Share international experiences and best practices, support the capacity building process, and advise on best practices for health information analysis and use.
  • Ensure that the health information systems provide relevant data use products to stimulate action by various decision makers

Qualifications and Experience

  • Bachelor’s degree in Information Science, Computer Science or Management Information Systems (MIS) or a Masters and 5 years’ experience implementing health information systems in a developing country
  • Expert knowledge and understanding of national health systems and the skills to lead and undertake a health information system analysis and policy dialogue
  • Proven experience building capacity of users at both the National, State and LGA levels
  • Ability to write concise and succinct reports and draft strategic and operational plans
  • Proficiency in Microsoft Office
  • Advanced database management skills in DHIS2 Systems, analysis, design, implementation, integration of databases and migration of data into DHIS2
  • Must possess verifiable experience managing a large/national system with large number of users
  • Ability to interact/work with partners and senior government officials
  • Experience in the use of DHIS2 Mobile data collection systems
  • Must be a member of the HISP Network to remain updated
  • Strong English writing skills and ability to communicate clearly and efficiently in email correspondence


Method of Application

Interested and qualified candidates should:
Click here to apply online

Job Title: ICT/Communication Officer

Job ID: 13-10725
Location: Nigeria-Abuja
Group/Office: PDG (Program Delivery Group)
Dept/Unit: PDGGEN – Program Delivery Group
Project/Program: A607 – Nigeria Global Fund RSSH
Reports To: Director M&E
Grade: G

Overview

  • The Information Communication and Technology/Communications Officer is responsible for recommending appropriate ICT infrastructure/equipment, providing support for installing and maintaining computer hardware, software and networks for DHPRS, FMOH.
  • S/he will provide training as appropriate, make recommendations for future planning for ICT and provide guidance to the DHPRS staff members.
  • S/he will also liaise with the broader FMOH Communications team and the various programs in FMOH on data use products.

Specific Responsibilities

  • Manage information technology and computer systems:
    • Conducts analysis and provides input into information technology strategic planning.
    • Recommend appropriate ICT infrastructure and equipment (i.e. computer hardware, software and networks) and ICT standards and policies for DHPRS staff, including providing support for the installation and maintenance of same
    • Support the development and implementation of disaster recovery/business continuity planning for staff members
    • Evaluates emerging technologies and identifies hardware, software, and other resources necessary to accomplish unit tasks within budgetary constraints.
    • Ensure staff have maximum access to departmental ICT services and resources
    • Serves as the ICT point of contact in the department which may involve coordination with vendors and other operational units.
    • Maintains work, time and cost records for ICT activities.
    • Responsible for creation and maintenance of systems documentation such as Standard operations manuals for ICT related activities of the department
  • Ensure technology is accessible and equipped with current hardware and software, doing the following:
    • When necessary, troubleshoot hardware, software and network operating system
    • Train staff about potential uses of existing technology
    • Maintain current and accurate inventory of technology hardware, resources and software license management
  • Monitor and maintain technology to ensure maximum access, by doing the following:
    • Maintain log and/or list of required repairs and maintenance
    • Ensure network access to all staff
    • Monitor security of all technology
    • Install and maintain Foolproof passwords
    • Advise staff of security breach and/or change in password or security status
    • Identify and prepare hardware for disposal when appropriate
  • Communications:
    • Help to develop overall strategic direction for communication activities (i.e. defining strategies, goals, objectives, activities, etc) and lead the implementation and monitoring of same
    • Support the director of the unit to manage communications on project activities with partners; e. be the point person for communications with all partners as may be appropriate (include provision of feedback on project activities to partners)
    • Develop a system to collate updates on status of activities for each staff for use by the director
    • Provide technical assistance to staff on documentation and dissemination related matters by providing assistance to identify, document and edit best practices, success stories and other materials to be published in the dissemination package of DHPRS
    • Regularly update the contact list of partners
    • Coordinate the production and distribution of publications intended for donors and partners (e.g., reports, brochures, “best practices,” press releases, newsletter, other data use products, etc)
    • Manage the submission of items on DHPRS activities for inclusion in the FMOH website in general or the web page designed for Nigeria.

Others:

  • Writes status reports, including conclusions and operational recommendations.
  • Perform other duties that may be assigned by the supervisor.

Qualifications and Experience

  • Bachelor’s degree in Information Science, Computer Science, Management Information Systems (MIS), IT related sciences or a Masters and 5 years’ experience implementing health information systems, ICT related experience
  • Ability to write concise and succinct reports and draft strategic and operational plans
  • Proficiency in Microsoft Office
  • Advanced database management skills in DHIS2 Systems, analysis, design, implementation, integration of databases and migration of data into DHIS2
  • Proficiency working with Windows 2008 Server, Microsoft Office suite 2007 and 2010, Windows XP and Windows 7 required
  • Strong knowledge of wireless and wired LAN technologies and protocols, network security and VOIP
  • Is able to take initiative and to work in teams
  • Ability to interact/work with partners and senior government officials
  • Strong English writing skills and ability to communicate clearly and efficiently in email correspondence.


Method of Application

Interested and qualified candidates should:
Click here to apply online

Job Title: Supply Chain Management System Intern

Job ID: 13-10724
Location: Nigeria-Zamfara
Group/Office: PDG (Program Delivery Group)
Dept/Unit: PDGGEN – Program Delivery Group
Project/Program: A512 – Nigeria CaTSS
Reports To State SCMS Specialist
Grade: Intern

Overview

  • The objective of the SCMS intern position is to support the SCMS Advisor and or SCMS Specialists to ensure reliable availability of diagnostics, ARVs, and drugs for HIV treatment, care and support as well as other consumables at designated health facilities in each focus state supported by the USAID funded CaTSS project.

Specific Responsibilities

  • Support Pharmacists/Laboratory Scientists to ensure efficient and effective inventory management at supported health facilities
  • Work closely with the state SCMS Specialists and clinical team members to ensure 100% placement of all eligible treatment naïve patients on the new TDF/3TC/DTG treatment regimen for adults and ABC/3TC/LPV/r pellets for children <3years
  • Support facilities to monitor adherence to national guidelines in the use of TLD among women of child bearing potential.
  • Work with state SCMS Specialists to monitor and report weekly consumption and stock levels of TDF/3TC/DTG, LPV/r and INH at supported health facilities.
  • Work with facility Pharmacists/focal persons to monitor and ensure sufficient stock levels for meeting TLD transition targets assigned to each facility
  • Conduct bi-monthly regimen analysis and reporting to inform program alignment with FMoH/WHO target of initiating 90% of treatment naive adult patients on TDF regimen backbone.
  • Support a multi-disciplinary team of service providers (doctors/nurses/pharmacists/ laboratory scientist) at facility level in requesting HIV/AIDS medicines and commodities (RTKs, Viral load consumables, CD4 reagents, etc). Specifically support facility SCMS focal persons in bimonthly reporting of commodity stock levels and placing resupply orders using the most recent LMIS reporting tool/CRRIF.
  • Support SCMS Specialist to undertake bimonthly CRRIF analysis of QTO and actual quantity supplied by GHSC-PSM during each resupply cycle and document identified gaps for escalation to GHSC-PSM.
  • Work closely with the SCMS Specialist to support the LMCU/state logistics technical working group (TWG) for bimonthly review of facility LMIS reports.
  • Support the state government and partner health facilities to ensure efficient collection and safe disposal of expiries across supported facilities in the state, in line with national and USG waste management policy.
  • Provide clear documentation of programmatic SCMS achievements and keep the state SCMS Specialist informed on weekly, monthly and quarterly basis.
  • Participate at state-level SCMS technical working group (TWG) meetings hosted by SACA/SASCP or other international agencies as required.
  • Perform any other duties as may be assigned by the supervisor/SCMS Advisor/STL and other MSH staff as necessary.

Qualifications and Experience

  • Candidate must be a pharmacist with a B.Pharm degree.
  • At least two (2) years field level experience in supply chain management in a developing country context. Experience in HIV/AIDS programs supported by bilateral agencies such as USAID/CDC, will be an added advantage.
  • Must possess strong numeric skills with demonstrable knowledge on use of MS Excel, MS Word, LMIS and/or other data management and analysis tools.
  • Ability to work in a team-oriented environment while maintaining an individual workload.
  • Logical and flexible approach to solving problems, especially when working under pressure.
  • Monitoring/assessing performance to make improvements or take corrective action.
  • Excellent oral and written communication skills and fluency in English with demonstrable report writing skills with attention to details.


Method of Application

Interested and qualified candidates should:
Click here to apply online

Deadline: 12th July, 2019.

Tags:

Leave a Comment

Your email address will not be published. Required fields are marked *

Subscribe to FREE Job Alert

Click verification link sent to your inbox to complete subscription!