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IT and Telecoms

Ongoing Recruitment at Swift Networks Limited, 24th July, 2019

Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002, since inception, Swift Networks has invested heavily in “next generation” networking technologies to build a multi-service network platform. Due to rapid expansion, we are looking for a qualified candidate to fill a creative technical position as we hope to maintain our status as the leading broadband connectivity services provider in Nigeria.

We are recruiting to fill the position below:

Job Title: Senior Marketing Manager

Location: Nigeria

Job Brief

  • We seek to hire an experienced Brand and Marketing expert who is passionate about uncovering consumer insights and delivering innovative marketing campaigns.
  • You will join a dynamic and fast-paced environment and you will generate strategies that grow market share and brand’s reputation, improve customer experience and drive growth.

Role Overview

  • Analyzing how the brand is positioned in the market and crystallize targeted consumers insights
  • Taking brand ownership and provide the vision, mission, goals and strategies drive it
  • Translating brand strategies into brand plans, brand positioning and go-to-market strategies

Responsibilities

  • Lead creative development and create motivating stimulus to get targeted population to “take action”
  • Monitor market trends, research consumer markets and competitors’ activities to identify opportunities and key issues
  • Establish performance specifications, cost and price parameters, market applications and sales estimates
  • Oversee marketing and advertising activities to ensure consistency with product line strategy
  • Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
  • Development of effective product positioning in the market
  • Monitor product distribution and consumer reactions
  • Brainstorm new and innovative growth strategies
  • Align the company around the brand’s direction, choices and tactics
  • Anticipate bottlenecks
  • Attending meetings with clients and different marketing departments
  • Coach the team and get the best from everyone.

Requirements

  • Proven working experience as brand marketing manager or associate brand marketing manager
  • Proven ability to develop brand and marketing strategies and effectively communicate recommendations to executive management
  • In-depth understanding of the company’s current products and future concepts
  • Experience in identifying target audiences and devising campaigns that engage, inform and motivate them
  • Up-to-date with latest trends and marketing best practices
  • Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc.
  • Strong research, analytical skills and data-driven thinking
  • Excellent understanding of the full marketing mix
  • Highly creative with ability to think out of box
  • Advanced communication and interpersonal skills
  • Excellent written and verbal communication skills
  • Comfort with CRM software
  • Ability to think creatively and innovatively
  • Analytical skills to forecast and identify trends and challenges.

Qualifications

  • A minimum of first degree, Second Class (Upper Division) in Marketing, Mass Communication or any related field with at least eight years on a similar role
  • Possession of Master’s degree and membership of a professional brand and marketing body will be an added advantage
  • Previous experience in a marketing or advertisement agency firm will also be an added advantage


Method of Application

Interested and qualified candidates should:
Click here to apply online

 

Job Title: Senior Enterprise Sales Account Manager

Location: Nigeria

Key Roles

  • Managing relationships with key stakeholders across all sectors of the economy to promote the company’s interests and corporate strategy;
  • Acquisition of new enterprise accounts in across various market segments;
  • Expanding business with existing enterprise accounts and business retention as a main focus;

Key Accountabilities

  • Overseeing ICT Enterprise solutions, taking overall responsibility for managing both the revenue, profit & loss (P&L) of Enterprise business.
  • Implementing Enterprise Sales and Marketing Strategy
  • Conducting industry analyses and recommending strategies to enhance Company competitiveness and profitability.
  • Coordinating Network Solutions Designs and presales presentation
  • Developing strategies to monitor sales and marketing performance and KPIs for employees
  • Product evaluation, measurement and enhancement.
  • Coordinating tailor-made marketing solutions to increase competiveness and revenue
  • Driving targets in the entire team in line with yearly sales budget.
  • Coordinating product development and pricing
  • Coordinating customer service and call quality assessment
  • Championing Market intelligence, sales measurement and evaluation.
  • Providing the company with direction on sales and share (volume and value) growth.

Requirements

  • The job holder must have a Bachelor’s Degree (Second Class Upper) in Engineering, Computer Science or IT related discipline with a minimum of 10 years’ post qualification experience preferably in Enterprise Sales and within the Telecoms Industry.
  • Possession of a Master’s degree and experience in managing strategic business will be an added advantage.

Knowledge, Skills and Competencies:

  • Must have the drive and capability to meet and beat challenging targets;
  • Over 10 years of successful solution-based selling experience: VPN, Data and Voice solutions; Data Centre & Hosting, IP Camera and Surveillance solutions.
  • Possessing a Telecoms / Information Technology solution sales background will be an added advantage.
  • Strong relationship and team building skills; experience in dealing with corporate and government
  • Entrepreneurial drive;
  • Delivering results – absolute focus to deliver under pressure in an ever changing business environment;
  • Putting customers first – understand the needs, expectations and requirements of stakeholders;
  • Communicating for impact – effective communication with senior stakeholders inside and outside of the company;
  • Making a personal difference – strong influencing skills and responsive Technical / Professional Expertise;
  • Excellent communication skills including written and verbal communications;
  • Strong presentation skills required, including experience in presenting and influencing senior audience.

Remuneration/Benefit
Uniquely, the work environment offers a first class condition with a very attractive remuneration package.

Method of Application

Interested and qualified candidates should:
Click here to apply online

 

Job Title: Telecom Billing Application Support Specialist

Location: Nigeria

Job Objective

  • The Telecom Billing Application Support Specialist will be part of the IT team responsible for providing quality service via incident management, operations, and general business support as required.

Responsibilities

  • Develop an expertise of Information Technology and Telecommunication enterprise applications and business processes within the areas they support to assist user base with application and problem resolution.
  • Make recommendations on provisioning methods and other operational efficiency that will aid in reducing expenses or increasing efficiency in the telecom billing and user support area.
  • Researches support requests to help customers overcome problems. Interface with vendors as well as various internal employees to quickly resolve issues.
  • Proactively identify areas of improvements, drive projects, build relationships and successfully implement changes from standard administrative actions to full-scale deployments.
  • Ability to flag and escalate potential issues in a timely manner to avoid missing target resolution timelines or project milestones.
  • Define and document business or functional requirements for ongoing system changes and enhancement. Identify business opportunities, develop and drive solutions for the opportunities.
  • Monitors site performance, investigates alerts, and escalates as appropriate. Participates in testing and scheduled releases as directed by other lead.

Qualifications

  • University degree in Science or Engineering with a minimum of 2:1 honors from a reputable university.
  • In depth knowledge of Microsoft SQL language and CRM an advantage.
  • Demonstrate knowledge of telecommunications billing systems, terms, and auditing functions preferred. Relevant professional certifications will be an advantage.
  • Excellent oral and written communications skills as well as analytical and problem solving skills.
  • Ability to handle multiple priorities simultaneously with an emphasis on quality while meeting assigned deadlines.

Experience:

  • Minimum of two years post NYSC relevant work experience required.

Remuneration/Benefit
Uniquely, the work environment offers a first class condition with a very attractive remuneration package.


Method of Application

Interested and qualified candidates should:
Click here to apply online

Note: Candidates should please attach their updated CV while sending in their Applications.

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