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Job Vacancy for Analyst, NOC Optimization at IHS Towers

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IHS, the largest independent tower company in the EMEA Region, are currently recruiting for a Structural Specialist. In this role, you carry out correct and complete structural audits and appraisals to ensure structural integrity of our towers.

We are recruiting to fill the position of:

Job Title: Analyst, NOC Optimization

Location: Nigeria

Experience & Qualifications Required

  • Bachelor’s degree in Engineering, Project Management, or relevant discipline.
  • +4 years’ post-NYSC work experience in a telecoms or Network Operations Centre environment.

Organizational Competencies:

  • Customer Focus
  • Innovation
  • Integrity
  • Be Bold

Functional Competencies:

  • Network Performance Management
  • Network Operations Management
  • Computer & Information Management
  • Proble Solving
  • Data Analysis & Reporting

Key Roles & Responsibilities
Quality Assurance:

  • Manage information gathering and documentation.
  • Support system automation and manage reporting.
  • Ensure reports are delivered as per standards and quality required.
  • Act as custodian for user acceptance tests (UATs).
  • Conduct quality checks in WIP environment.

Network Intelligence & Analysis:

  • Provide data intelligence through reporting and recommendations by generating reports  from multiple data sources in existing databases and systems.
  • Provide clear expression of data and analysis results to stakeholders.
  • Prepare and update network intelligence (optimization) dashboard with continuous tracking and evaluation of status.
  • Define and update appropriate metrics to measure Service Level Agreements (SLAs) related to network optimization reporting and monitoring.
  • Continuously monitor compliance with SLAs against set expectations, escalating breaches (if any) and periodically preparing SLA compliance report.
  • Develop and manage the threat register with continuous monitoring and escalation of breaches (if any).

Reporting:

  • Deliver weekly reports on all network threats.
  • Commit to, and follow up on, timelines related to threat avoidance.
  • Deliver weekly dashboard reports on network threats and possible avoidance.

Deadline: 23rd August, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online

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