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Latest Recruitment at Mercy Corps Nigeria, 9th September, 2019

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Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

We are recruiting to fill the position below:

Job Title: Monitoring Evaluation and Learning Intern

Reference Number: MDG/HUMOPS/2019/00078
Location: Maiduguri, Borno
Dates Of Internship: 1st October, 2019 – 30th September, 2020
Length Of Internship: 12 Months
Slot: 7 Openings

Program / Department Summary

  • With funding from institutional donors, foundations and private corporations, Mercy Corps continues to provide assistance to meet the basic needs of vulnerable populations in the areas of food security, shelter, water and sanitation, protection, and livelihoods.
  • With the recognition of the protracted crisis in Northeast Nigeria, Mercy Corps’ strategy and expansion plans aim to address the root causes of the crisis and seek to build long-term resilience of communities with integrated programs focusing on the recovery of markets and livelihoods, social cohesion and social protection, and youth empowerment with emphasis on adolescent girls and boys. With multiple funding streams from large institutional donors and foundations, Mercy Corps’ programs in Northeast Nigeria continue to scale up and serve communities by transitioning them from humanitarian aid to early recovery programs.
  • Mercy Corps is looking for Seven Monitoring Evaluation and Learning (MEL) Intern to support its MEL activities in Central Borno (MMC). These interns will be directly under the supervision of the MEL Assistants and working closely with all MEL, programs and support (finance and operations) teams

Learning Objectives

  • At the end of the internship period, the intern should have acquired the following skills and knowledge:

At the end of the internship period, the intern will be able to learn and perfect in the following areas:

  • Data collection, analysis, presentation and visualization
  • Monitoring and Evaluation
  • Data management systems
  • Administration of Open Data Kit platforms such as ONA, Commcare

Responsibilities

  • Support data management system and data collection (including assessment, PDM, participant registration)
  • Support M & E training logistics and Planning
  • Support project monitoring and evaluation activities
  • Assist the collation of Quantitative and Qualitative studies
  • Conduct periodic report writing
  • Archiving of documents on google drive / team drive.
  • Perform administrative and finance functions
  • Perform any other duty assigned by supervisor

Qualifications
Ideal Candidate Should Possess the Following Qualifications:

  • A degree in Development Studies, Social Sciences, Statistics or relevant field, with foundation in monitoring and evaluation, would be an advantage, but is not required.
  • Experience in organizing programs/meetings
  • Experience with running assessments, monitoring and evaluation and other learning efforts.
  • Experience designing and implementing research initiatives is desirable.
  • Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing.
  • Good interpersonal, intercultural and communication skills.
  • Good verbal and written communication skills.
  • Good computer skills, including experience with Excel and PowerPoint.
  • Strong contextual knowledge of Central Borno (MMC) is required.
  • Fluency in written and verbal English required.
  • Fluency in verbal Hausa and Kanuri is required.

Working Conditions

  • The intern will be expected to work 40 hours a week
  • The intern will be paid a monthly allowance of N60,000
  • The internship engagement aims at creating learning opportunity and is not a guarantee for securing full time working relationship with Mercy Corps Nigeria.

Mercy Corps interns and volunteers represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Remuneration

  • For the duration of this internship assignment, the intern will receive NGN60,000 as a monthly stipend
  • Intern will remain responsible for all costs associated with: Accommodation  Living expenses

 

Job Title: Monitoring Evaluation and Learning Assistant (NECMS)

Reference Number: MDG/HUMOPS/2019/00077
Location: Maiduguri – Borno State with 20% travels to deep field locations within Borno.

Program / Department Summary

  • The Northeast Conflict Management and Stabilization (NE-CMS) Program is funded by the UK Department for International Development (DFID) to reduce violence and insecurity in Borno State.
  • The program seeks to achieve the following outcomes:
    • Citizens are more civically engaged, and civilian government and security forces are more transparent and inclusive in addressing community needs around service delivery and protection;
    • Communities demonstrate improved trust and social cohesion within and between actors at the local level;
    • Local decision-making spaces and peacebuilding processes are equitable and inclusive of marginalized social groups, especially youth and women.
  • The program is implemented in a consortium with multiple partners both international and national with Mercy Corps being the lead.

General Position Summary

  • The MEL Assistant will be responsible for the monitoring of project activities in association with the program MEL framework, including data collection, data entry, knowledge management, and basic analysis.

Essential Job Functions

  • Assist the timely development of monitoring tools based on work plans and MEL framework, in close coordination with the program officers and MEL Team.
  • Conduct regular data collection across program field sites, implementing tools such as pre- and post-tests, surveys, focus group discussions and interviews.
  • Conduct entry of monitoring data into Ona, Tola, and other program databases.
  • Conduct participant verification, ensuring they match agreed criteria and established committee lists.
  • Support the NE-CMS MEL Advisor to conduct assessments and evaluations, including management of enumerators, as requested.
  • Ensure proper filing, handling, and movement of project files.
  • Assist in data analysis and sharing and documentation of lessons learned.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
  • Adhere to all MC policies and procedures as outlined in MC policies and procedure manuals;
  • Other duties as assigned.

Security:

  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability:

  • Supervisory Responsibility: None
  • Reports Directly To: Deputy Program Manager
  • Works Directly With: NE-CMS MEL Advisor, NE-CMS Program Team, MEL Team

Knowledge and Experience

  • Experience in community work, with previous experience in project monitoring, preferably with an NGO within Borno State
  • Demonstrated skills in planning, organizing, analyzing and reporting
  • Bachelor’s Degree in a related field: Social Sciences, Development Studies, Education, etc. or at least one year of work experience in a related discipline
  • Ability to interact effectively with various community members, conducting him/herself with sensitivity and respect towards others
  • Willingness, ability to perform field work and work under pressure
  • Have a good appreciation of technology in enhancing program and MEL related activities
  • Excellent computer skills – Word and Excel are required
  • Strong interpersonal, intercultural and communication skills
  • Fluency in English and Hausa

Success Factors

  • S/he will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence and constructive communication skills.
  • S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
  • Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

 

Job Title: Deputy Program Manager (NE-CMS)

Reference Number: MDG/HUMOPS/2019/00083
Location: Maiduguri – Borno State with 20% travels to deep field locations within North East Nigeria.

Program / Department Summary 

  • Mercy Corps has been present in Nigeria since 2012, focusing its interventions on adolescent girls’ empowerment, economic development and conflict mitigation. With the insurgency spilling over from Northeast Nigeria and causing displacement of millions, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. With funding from institutional donors, foundations and private corporations, Mercy Corps continues to provide assistance to meet the basic needs of vulnerable populations in the areas of food security, shelter, water and sanitation, protection, and livelihoods.
  • The Northeast Conflict Management and Stabilization (NE-CMS) Program is funded by the UK Department for International Development (DFID) to reduce violence and insecurity in Borno State.
  • The program seeks to achieve the following outcomes:
    • Citizens are more civically engaged, and civilian government and security forces are more transparent and inclusive in addressing community needs around service delivery and protection;
    • Communities demonstrate improved trust and social cohesion within and between actors at the local level;
    • Local decision-making spaces and peacebuilding processes are equitable and inclusive of marginalized social groups, especially youth and women.
  • The program is implemented in a consortium with multiple partners both international and national with Mercy Corps being the lead.

General Position Summary 

  • The Deputy Program Manager (DPM) will provide direct support to the Program Manager in the technical oversight and management of staff and resources to ensure the program meets its targets and deliverables on-time, on-scope and on budget.
  • S/he will support the team to ensure effective coordination and implementation, monitoring and evaluation, quality assurance and accountability.
  • The DPM will represent and manage the program in case of absence of the Program Manager.

Essential Job Functions
Strategy and Vision:

  • Support development and adherence to joint vision for the NE-CMS program to achieve highest level of impact.
  • Ensure high quality of the program through innovation, active pursuit of lessons learned, adaptability to changing dynamics, and collaboration with related programs.

Program Management:

  • Support the program team to design robust implementation strategies for each component of the program.
  • Promote quality assurance to ensure adherence to the highest programmatic standards and industry norms/regulations.
  • Support production of donor reports, lessons learned documentation, case studies, and other reflections on program progress.
  • Support the monitoring of all programming for compliance with Mercy Corps policies and procedures as well as donor/government/external rules and regulations.
  • Support oversight of the performance of sub-grantees, consultants and contractors.
  • In collaboration with the MEL team, maintain a strong monitoring, evaluation and learning system to ensure that all program aspects are documented and archived according to internal/donor requirements.
  • Ensure all program management minimum standards are met (including risk management, issues management).
  • Ensure optimal integration of all program components for maximum impact.
  • Support the coordination of the implementation of program activities in all locations, using effective management systems to reach desired impacts.
  • Support identification and management of links with existing and planned donor interventions that promote peacebuilding in target communities in Borno State.
  • Ensure that program implementation is responsive to communities and partners, and aligned with Mercy Corps principles, values and strategic plan.
  • Support organization of monitoring visits for host visitors and donors, as needed.

Team Management:

  • Create a work atmosphere of mutual respect conducive to professional growth and development of excellent personnel at all levels.
  • Promote accountability by conducting staff annual performance reviews with direct supervisees.
  • Contribute to team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.
  • Draft and/or review scopes of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Security:

  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability:

  • Supervisory Responsibility: Program Assistant, MEL Assistant   Reports Directly To: NE-CMS Program Manager

Works Directly With:

  • Program Team, Finance Department, MEL, Operations, Security

Knowledge and Experience 

  • At least 2 years of management experience in progressively responsible positions.
  • At least 2 years of experience in conflict management and peacebuilding programs.
  • Strong interpersonal and communication skills; ability to develop good relationships with a wide range of actors required.
  • Experience representing the organization and its interests to a diverse range of local stakeholders, host government officials, and local and international partners.
  • Ability to work independently in the field and show initiative. Demonstrated attention to detail, ability to follow procedures, meet deadlines and work cooperatively with team members.
  • Strong management skills, with good knowledge of relevant cross-cultural issues.
  • MA/M.Sc or equivalent in Conflict Management, International Development, International Relations, or other relevant field.

Success Factors

  • A successful Deputy Program Manager will combine exceptional management skills and experience in maintaining donor and partner relationships.
  • The DPM will have a demonstrated ability to multi-task, meet deadlines, and process information in support of changing program activities if necessary.
  • S/he will be able to support the development, implementation and management of a large, multi-sector program.
  • The DPM will have the ability to interact effectively with international and national personnel and experience in building the capacity of individual staff and teams.
  • The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

 

Deadline: 15th September, 2019.

How to Apply
Interested and qualified candidates should submit no more than 4 page CV and Cover Letter in one document, addressing the position requirements to: ng-recruitment.nigeria@mercycorps.org

Note

  • All applications must include the position title and Reference Number in the subject line
  • CV and cover letter and should not be more than 4 pages.
  • Please note that only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.

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