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Recent Job Vacancies at Bobsky Travels and Tours, 9th Sept., 2019

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Bobsky Travels and Tours is currently recruiting to fill the position below:

Job Title: Travel Consultant

Location: Lagos

Requirements

  • Proven working experience as a travel consultant.
  • Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel).
  • Proficiency in English; knowledge of additional languages is an advantage.
  • Exemplary sales skills and customer oriented approach.
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual)
  • Ability to present, persuade and communicate effectively.
  • Demonstrable ability to handle crises.
  • Degree in Hospitality, Travel, Tourism, Business or relevant field.
  • Candidates with personal travel experience will be preferred.

Responsibilities

  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs)
  • Handle unforeseen problems and complaints and determine eligibility for money returns.
  • Create and update electronic records of clients.
  • Maintain relationships with key persons.
  • Keep financial statements and documents.

 

Job Title: Customer Service Representative

Location: Lagos

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Requirements

  • Proven customer support experience or experience as a client service representative.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

 

Job Title: Accountant

Location: Lagos

Responsibilities

  • Manage all accounting transactions.
  • Prepare budget forecasts.
  • Publish financial statements in time.
  • Handle monthly, quarterly and annual closings.
  • Reconcile accounts payable and receivable.
  • Ensure timely bank payments.
  • Manage balance sheets and profit/loss statements.
  • Report on the company’s financial health and liquidity.
  • Audit financial transactions and documents.
  • Reinforce financial data confidentiality and conduct database backups when necessary.
  • Comply with financial policies and regulations.

Requirements

  • Hands-on experience with accounting software like MS Excel.
  • Experience with general ledger functions
  • Strong attention to detail and good analytical skills.

 

Deadline: 9th October, 2019.

Method of Application

Interested and qualified candidate should send their CV to: bobskytravels@gmail.com using the Job Title as subject of the eail.

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