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Recent Job Opportunities at Young Readers Library, 7th October, 2019

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Young Readers Library is a book club that ignites the reader within your child, builds language, vocabulary, comprehension among other skills.

We are recruiting to fill the vacant position below:

Job Title: Program Officer

Location: Abuja

Job Description
Key duties include but not limited:

  • Proactively supporting & promoting the day to day delivery of programs and services.
  • Facilitation of library events and programs
  • Providing assistance and advice to customers
  • Supporting customer use of library services.
  • Developing & maintaining relationships with customers
  • Monitoring work tasks for volunteers
  • Supporting the development and delivery of regular programs & events
  • Library data and file management
  • Prepare financial reports of programs and events
  • Develop contents for the blog and website
  • Support in production of promotional print and online materials.
  • Serve as focal person for any email and phone enquiries relating to all services and programmes managed by the Library team.
  • Monitor the impact of our work.
  • Support in the financial management.
  • Procurement and management of internal and external resources for library programs
  • Marketing of library programs and events to increase participation.
  • Seek sponsorship for the library programs and events
  • Other duties as assigned.

Skills & Experience Required/Desired

  • The ability to communicate effectively, verbally with library staff, other volunteers and members of the public, especially children.
  • Previous experience of working with children and participating in children’s activities.
  • Reliable, confident and responsible individual, with enthusiasm and effective interpersonal skills.
  • Project Management and IT Skills
  • The ability to cope with the duties and responsibilities of the post and the associated environment, including an understanding of health & safety.
  • Corps Members are encouraged to apply.

 

Job Title: Front Desk and Customer Relationship Officer

Location: Abuja

Job Description

  • Manage incoming calls
  • Identify and assess customers needs to achieve satisfaction
  • Handle customer’s complaints ,provide appropriate solutions,alternatives and follow up to ensure resolution
  • Keep records of customer’s interaction,process,customer’s accounts and file documents.
  • Take the extra mile to engage customers.
  • Give customers information about products and service
  • Find leads and follow up
  • Handle communication within and outside the office
  • Manage office database .
  • Handle basic financial responsibilities.

Skills/Attributes

  • Excellent communication skills.
  • Self motivated and ability to take initiative
  • A team player
  • Flexibility and Adaptability
  • Experience in hr or communication will be an asset.

 

Job Title: Senior Program Officer

Location: Abuja

Job Description
Key duties include but not limited:

  • Proactively supporting & promoting the day to day delivery of programs and services.
  • Facilitation of library events and programs
  • Providing assistance and advice to customers
  • Supporting customer use of library services.
  • Developing & maintaining relationships with customers
  • supervision and delegation of tasks to volunteers
  • Supporting the development and delivery of regular programs & events
  • Library data and file management
  • Prepare financial reports of programs and events
  • Develop contents for the blog and website
  • Support in production of promotional print and online materials.
  • Monitor the impact of our work.
  • Support in the financial management.
  • Procurement and management of internal and external resources for library programs
  • Marketing of library programs and events to increase participation.
  • Seek sponsorship for the library programs and events
  • Other duties as assigned.

Skills & Experience Required/Desired

  • The ability to communicate effectively, verbally with library staff, other volunteers and members of the public, especially children.
  • Previous experience of working with children and participating in children’s activities.
  • Reliable, confident and responsible individual, with enthusiasm and effective interpersonal skills.
  • Project Management and IT Skills
  • The ability to cope with the duties and responsibilities of the post and the associated environment, including an understanding of health & safety.
  • 1-2 years work experience in a project management role required.

 

Deadline: 18th October, 2019.

How to Apply

Interested and qualified candidates should send their CV and Cover Letter to: career.temp@youngreaderslibrary.org.ng using the Job Title as the subject of the mail.



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