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Fashion and Lifestyle

Latest Jobs in a Leading Fashion Brand – Owens & Xley Consults

Owens & Xley Consults – Our client, a leading Fashion brand is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Digital Channel Manager

Location: Lekki, Lagos
Job type: Full time

Job Descriptions

  • The Digital Channel Manager will manage interactions with customers through the company’s digital channels.
  • S/he will also receive and process customers’ online orders as well as respond to customers’ queries and complaints.

Key Responsibilities

  • Manage customer engagement for all social media platform
  • Receive online orders, process orders and ensure the items are delivered to the customers
  • Communicates orders to the operations team for delivery
  • Prepare daily sales report and submit to the Online Team Lead
  • Ensures customer satisfaction at all times
  • Resolve customers’ complaints
  • Responds to customers enquiries via website or social media with approval from the Business Director
  • Create and post content and videos on the social media platforms
  • Manages and resolves client complaints
  • Follow up on customers to get feedback post service delivery
  • Other tasks as assigned

Educational Qualification and Experience

  • HND or B.Sc. in any related discipline
  • 1-3 years’ experience in direct sales, digital marketing or customer service
  • Experience in the retail industry is a plus

Skills and Abilities:

  • Digital marketing skills
  • Highly analytical with a drive for numbers
  • Good networking, prospecting and closing skills
  • High level of professionalism
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Relationship management skills and openness to feedback
  • Excellent selling, communication and negotiation skills
  • Good written and verbal communication skills
  • Able to work in a fast pace environment
  • High proficiency in MS Office Suite
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills
  • Work Conditions: May be required to work overtime

Renumeration
N50,000/Month

Job Title: Online Customer Support Officer

Location: Lekki, Lagos

Job Description

  • The Online Customer Support Officer will manage interactions with customers through the company’s digital channels
  • S/he will also receive and process customers’ online orders as well as respond to customers’ queries and complaints.

Key Responsibilities

  • Manage customer engagement for all social media platform
  • Receive online orders, process orders and ensure the items are delivered to the customers
  • Communicates orders to the operations team for delivery
  • Prepare daily sales report and submit to the Online Team Lead
  • Ensures customer satisfaction at all times
  • Resolve customers’ complaints
  • Responds to customers enquiries via website or social media with approval from the Business Director
  • Create and post content and videos on the social media platforms
  • Manages and resolves client complaints
  • Follow up on customers to get feedback post service delivery
  • Other tasks as assigned

Educational Qualifications

  • HND or B.Sc in any related discipline

Experience:

  • 1-3 years’ experience in direct sales, digital marketing or customer service
  • Experience in the retail industry is a plus

Skills and Abilities:

  • Digital marketing skills
  • Highly analytical with a drive for numbers
  • Good networking, prospecting and closing skills
  • High level of professionalism
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Relationship management skills and openness to feedback
  • Excellent selling, communication and negotiation skills
  • Good written and verbal communication skills
  • Able to work in a fast pace environment
  • High proficiency in MS Office Suite
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills

Work Conditions

  • May be required to work overtime
  • Job Type: Full time
  • Renumeration: N50,000 monthly.

 

Job Title: Accountant/Admin Officer

Location: Lagos
Job type: Full time

Job Descriptions

  • He/She would be responsible for maintaining the financial and accounting function.
  • S/He or she will be tasked with preparing financial statements, maintaining cash controls, preparing the payroll, managing the company’s expenses and carrying out administrative duties.

Key Tasks and Responsibilities

  • Assist with the preparation of the company budget
  • Implement financial policies and procedures
  • Establish and maintain cash controls
  • Manage petty cash
  • Manage expense requisition
  • Manage payment process to the vendors with Business Director
  • Follow up with creditors
  • Ensure that invoices are sent
  • Ensure that payments are made
  • Assist in the day to day running of the store
  • Manage employee requests
  • File and manage employee records
  • Reconcile bank statements
  • Establish and maintain supplier/vendor accounts
  • Ensure transactions are properly recorded and entered into the accounting software
  • Prepare financial statements such as income statements, balance sheets, and cash flow statements
  • Prepare quarterly reports and report on variances
  • Assist with the annual audit
  • Maintain financial files and records
  • Perform other duties as assigned/required by the Business Director

Professional Qualifications/Experience
Educational Qualification:

  • Minimum of HND/B.Sc. in a Finance and Administrative role

Experience:

  • 2+ years’ experience in a similar role
  • Experience in the retail industry a plus
  • Use of accounting software
  • Compulsory skills required (E.g. must be proficient in Excel)
  • Proven integrity
  • Familiarity with financial and customer service principles
  • Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
  • Proficient user of MS Office (MS Excel in particular)
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem-solving attitude
  • Keen eye for detail
  • Preferably lives within the Lekki axis.

Renumeration
N80,000 – N100,000/Month

 

Deadline: 5th November, 2019.

How to Apply
Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the “Job title” as subject of the email.

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