KPMG is a global network of independent professional services firm with deep expertise in the provision of audit, tax and advisory services to clients in various industries and sectors of the economy. The Firm is well represented in Nigeria and across the African continent, with the objective of providing exceptional and quality services to multinational, regional and local clients and to enhance the product offerings in certain previously under-serviced markets.
We are recruiting to fill the position below:
Job Title: Help Desk Officer
Ref No: 149039BR
Location: Lagos
Service Line: IT
Contract Type: Permanent
Job Level: Associate/ Team Member
Full Time / Part Time: Full Time
Job Summary
- To provide telephone support and find solutions within a predetermined timeframe to clients in order to enhance productivity and efficiency.
Duties and Responsibilities
- First Line Support
- Provide telephone support and problem resolving to user queries.
- Escalate calls to 2nd line support, thereby sharing dual responsibility for the call, be it in providing a solution or providing feedback to the client.
- Provide feedback to clients on the progress of repairs/ queries on a regular basis, especially if predetermined timeframes are exceeded.
- Support on all general applications as required.
Additional:
- Responsible for the marketing of all KPMG Standard business applications, making the staff in the various groups aware of what tools are available to them and providing training and technical support to the end-users as required.
- Assist Operations Supervisor with the deployment of all new software and any required software updates or upgrades.
Qualification
- University Degree in Computer Science, Information Technology or related discipline.
- 1-2 years relevant IT experience in a fast-paced environment.
Skills Required:
- Relevant Microsoft or equivalent professional qualification desirable
- Appreciation of ITIL/industry standards
- Good knowledge of LAN network infrastructure
- Broad knowledge of current IT development and integration technologies and best practice.
- Knowledge of Microsoft 365 and associated applications
- Good interpersonal and communication skills.
- Previous experience in an IT support role desirable
- Client service and relationship building skills.
- Ability to function independently and as part of a team
- Ability to identify problem areas and implement.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Application Developer
Ref No: 149036BR
Location: Lagos
Service Line: IT
Industry Sector/s: Technology
Job Level: Associate/team member
Contract Type: Permanent
Full Time / Part Time: Full Time
Job Summary
- To collaborate with the development team in the creation and deployment of various software and application programs. This also includes providing ITS support service to the various divisions of the firm.
Duties and Responsibilities
- Must be able to multi-task and work without supervision
- Highly innovative and pays attention to details
- Possess good project management skills
- Possess team supervision experience
- Good Client / Vendor management skills
Qualifications
- A B.Sc. degree in Computer Science or relevant discipline- (minimum of second-class upper division)
- 1-2 years of continuous web application development experience.
Skills Required:
- Knowledge of SQL server administration and T-SQL
- Knowledge of web application development using Microsoft MVC, ASP.Net, C#, VB Script, JavaScript, Node JS, Python, HTML, XML, Xamarin, React Native
- Apache and IIS administration
- Advanced knowledge and experience in HTML and DHTML, Ajax/JavaScript and CSS
- Practical experience in Agile development methodologies
- Experience in workflow development using SharePoint
- Software development process documentation
- Client relationship management
- Ability to work both in a collaborative team environment and independently.
- Proficient verbal and written communication skills and credible flow-charting software.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Vendor Contracting Officer
Ref No: 149040BR
Location: Lagos
Service Line: Facilities
Contract Type: Permanent
Full Time / Part Time: Full Time
Job Summary
- Co-ordination of vendor contracting processes to ensure compliance with the Firm’s procurement standards, maintenance of Building Legal Register to ensure compliance with related Government regulations including prompt payment of dues and management of tenancy agreements
Specific Duties And Responsibilities
- Maintain the contract tracker and check that all critical clauses in KPMG Contract Agreements are well tracked without any default or non-conformance
- Process vendor registration and ensure timely progress report is provided to the requester and the outcome of the process communicated to the vendor
- Ensure timely and accurate processing of all invoices – procurement, catering, car hire, mailroom, production
- Maintain a log of payment status for all facilities invoices and submit monthly spend and cost analysis reports
- Process bank bond for all contracts that require advance payment of up to N500,000
- Maintain a Building Legal Register and ensure compliance with related Government regulations including prompt payment of dues
- Perform other duties and functions as assigned by Procurement Team Lead, Facilities Manager and the Associate Director of Facilities and Technology
Skill Requirements
Education:
- Minimum of a second-class upper degree in Law or related discipline plus an in-depth knowledge of Contract Management and Negotiation
Experience:
- 3 – 5 years relevant experience with at least 3 years in a similar role
Competency:
- Strong attention to detail
- Good inter-personal skills
- Ability to take initiative
- Good communication skills-verbal and written
- Proficiency in MS office suite
Key Performance Indicators:
- Maintenance of the contract tracker to ensure all contractual obligations of the firm are met
- Ensure that contract documents are executed for monetary values above N1,000,000
- Keep accurate and precise filling of procurement and contracting documents; acknowledged copies inclusive for easy reference
- Prompt payment of rent and service charge by all tenants in KPMG Tower
- Adherence to the procurement policy
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Networking and Communications Officer
Ref Id: 149038BR
Location: Lagos
Service Line: IT
Industry Sector / s: Technology
Job Level: Associate / team member
Contract Type: Permanent
Full Time / Part Time: Full Time
Job Summary
- Aid with the installation and maintenance of network operating software and hardware.
Duties and Responsibilities
- Network and Server Administration
- Aid with the administration of all servers and services.
- Backup all servers on a daily basis.
- Serve as second line of support to the user support function.
- Deploy new version releases for all server environments, including the necessary training of support personnel.
Projects:
- Take responsibility for certain aspects of projects within the office as directed by the Networking and Communications Supervisor.
Qualifications
- A B.Sc degree in Computer Engineering or relevant discipline.
Skills required:
- Real time monitoring of active network devices and servers. Monitor the Data Centre and Disaster Recovery (DR) site.
- Knowledge of Microsoft System Configuration Centre Manager (SCCM).
- Knowledge of VMware VSphere and Microsoft HyperV Virtual environments.
- Knowledge of Veritas Backup Exec.
- Knowledge of Microsoft Active Directory / Azure / Office 365 / Exchange Online
- Knowledge of Microsoft Windows Server 2012, 2016 and 2019 operating systems
- Ability to work in cross functional team
- Ability to multi task
- Possess good documentation skills.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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