Consultancy Limited is a leading service and consultancy firm in Nigeria. We pride ourselves in providing an unparalleled professional experience aimed at bridging the educational divide in institutions, corporate organizations and governmental bodies.
We are recruiting to fill the position below:
Job Title: Telesales Officer
Location: Lagos
Reports to: Head of School, Departmental Heads and Senior Counsellors
Job Purpose
- To generate leads of potential clients and representing Specific partner institutions abroad and providing effective counselling on applications and guidance to all registered students in order to get them to their study destination (UK, Canada, USA, Australia, New-Zealand & Dubai).
Core Working Relationships:
- Operations Manager, Conversion Manager, Sales and Business Development Manager and Customer Service Managers
Accountabilities:
- Ensure all leads generated from Sunfol Consult events such as Expos, Institutional Visits, Enquiries and marketing activities should visit school for conversion
- Generate leads of potential clients
- Promote and sell Edgewood services using telephone and other online media
- Ensure registrations targets are met
- Any other related task that may be assigned
- Daily calls to all leads from online page and expo leads from HODs which includes walk-in enquirers, marketing activities and institutional visit leads
- To send weekly reports of calls and follow-up done in respect to leads received
- To consistently call and follow-up on leads and ensure students eventually visits our school
- To daily receive leads from FDEs on walk-ins and enquirers and to follow-up for conversion
- To report to CM every Friday on all activities carried out for the week and how many students eventually visited our school
- To report to CSM on completion of every stage of follow-up in respect to Expos and update list on progress made
Role Requirements
Experience and Qualifications:
- Undergraduate degree or able to demonstrate the level of key skills required at degree level – Essential
- Considerable experience in a customer facing role – Essential
- Experience in an administrative role – Essential
- Experience of working in international education – Desirable
- Vast Marketing experience – Desirable
Skills and Knowledge:
- Excellent verbal and written communication skills – Essential
- Proficient in basic use of Microsoft Office suite – Essential
- Knowledge of basic marketing principles – Desirable
- Knowledge of international higher education – Desirable.
Personal Qualities:
- Possess or display professional demeanor
- Flexible and positive attitude
- Organised and methodical
- Excellent interpersonal skills.
Job Title: Marketing Officer
Location: Lagos
Department: Operations
Accountabilities
- Counselling applicants on suitable course and study option (10 minutes per student)
- Support to applicants during the application and placement process
- Assist with developing new strategic recruitment activities (develop monthly marketing plan)
- Liase with other branches within the company to provide a region-wide service for the university
- Achieve agreed targets for each intake
- Timely and accurate updates to the company and university regarding student recruitment activities (48 hours after completing the recruitment activity)
- Assist university delegates on recruitment visits
- Marketing and promoting all pfl institutions across all divisions to prospective students(daily)
- Conversion of all prospective clients – ensuring client register(complete enquiry to registration within 72 hours)
- Send details of unregistered enquirers to the telesales team for support follow up and conversion(daily)
- Maintain full update on all pfl partner institutions regarding courses, materials and procedures
- Any other related task that may be assigned.
Role Requirements
Experience and Qualifications:
- Undergraduate degree or able to demonstrate the level of key skills required at degree level – Essential.
- Considerable experience in a customer facing role – Essential
- Experience in an administrative role – Essential
- Experience of working in international education – Desirable
- Marketing experience – Desirable.
Skills and Knowledge:
- Excellent verbal and written communication skills – Essential
- Proficient in basic use of Microsoft Office suite – Essential
- Knowledge of basic marketing principles – Desirable
- Knowledge of international higher education – Desirable.
Personal Qualities:
- Well-presented and professional demeanor
- Flexible and positive attitude
- Organised and methodical
- Excellent interpersonal skill.
Deadline: 6th January, 2020.
How to Apply
Interested and qualified candidates should send their CV to: sunday@sunfolconsult.com clearly indicating the “Job Title” as subject of your mail
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