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Health / Medical

Vacancy for Front Desk Officer in a World Class Hospital in Lekki

Sigma Consulting Group – Our client, a world class Hospital located in Lekki, Lagos State is currently recruiting suitably qualified candidate to fill the vacant position below:

Job Title: Front Desk Officer

Location: Lekki , Lagos
Job type: Full Time
Experience Level: Entry

Job Descriptions

  • The ideal candidate should be friendly with a gregarious personality and a natural talent for customer service, and also should have a calming effect and ability to put our people at ease.
  • Should be one who can take over the administrative duties involved with coordinating patient and physician schedules as well as bookkeeping, file management and office organization.
  • We’re looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service.
  • The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service.

Responsibilities

  • Welcomes and greets all patients and visitors, in person or over the phone
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  • Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
  • Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
  • Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.

Requirements

  • Must have experience as a medical front desk officer
  • Ability to handle a fast-paced environment and prioritize tasks based on importance
  • Excellent communication and problem solving skills
  • Familiarity with Microsoft Office and desktop publishing software
  • Must have a degree in the relevant field
  • Must have at least one year experience as a  medical front desk officer
  • Total Years Experience 1-3

Deadline: 28th December, 2019.

Salary
N50,000 Monthly.

How to Apply
Interested and qualified candidates should send their Applications to: hr@sigma.ng using the “Job title” as subject of the email.
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