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Hospitality / Travel / Tourism

Job Vacancies at Royal Emerald Hotel, 19th January, 2020

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Royal Emerald Hotel is world class standard hospitality company that provide effective and efficient services to its clients. Currently, we are recruiting to fill the vacant position below:

Job Title: Customer Service Officer

Location: Lagos

Responsibilities

  • Responsible for hotel reservations, ground transportation arrangements such as car rentals, limo services, etc.
  • Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
  • Provides pricing and delivery information, processes orders, and prepares cash reports.
  • Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.

Requirements

  • Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers.
  • Multi-task oriented
  • Excellent communication skills and problem solving abilities
  • General education Degree experience.

 

Job Title: Hotel Administrator

Location: Lagos

Responsibilities

  • Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
  • Recruit and train personnel and allocate responsibilities and office space.
  • Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
  • Monitor costs and expenses to assist in budget preparation.

Requirements

  • In-depth understanding of office management procedures and departmental and legal policies.
  • Excellent organizational and multitasking abilities.
  • Degree in Business Administration or relative field.

Deadline: 28th January, 2020

How to Apply
Interested and qualified candidates should forward their CV to: hr.royalemeraldhotel@gmail.com using the Job Title as subject of the email.

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