Nicole Sinclair – Our client, a solar energy company that provides solar solutions to their client needs, is recruiting to fill the position below:
Job Title: Business Development / Account Management Manager
Location: Nigeria
Job Description
- This role will support the company’s continuous growth and also expand product sales to new markets.
- Candidate must be a savvy and articulate person, that can produce profitable pipelines, work independently, design competitive & creative business solutions and represent our client’s company value proposition.
Responsibilities
Business Development:
- Define strategic targets, build effective pipelines, identify and produce new business opportunities, contractual negotiation, close business deals at executive level and maintain an extensive knowledge of current market conditions & future trends.
- Develop robust and effective pipelines of new business coming
- into the company.
- Develop business and marketing plans in coordination with CEO to achieve revenue goals.
- Develop a sales business plan and yearly forecast aligned with overall company goals and objectives
- Creating and delivering presentations and proposals to prospects & existing business partners
- Leverage & Identification of key commercial levers.
- Negotiation of business deals & contracts with potential clients
- Orchestrating, attending and overseeing tours and site visits at the client’s sites in various locations.
- Work closely with marketing department to generate content (pitch decks, brochures, other marketing strategies and sales drives relevant to the sector)
- Assist in the company’s branding and media communication activities such as social media engagements, advertisements, marketing collaterals and web site.
Account Management:
- Respond to the client queries regarding the services in a timely manner.
- Develop strong customer relationships in order to generate a high volume of prospective clients.
- Manage customer calls and appointments effectively for new opportunities
- Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
Competency / Skill / Requirements
- At least a B.Sc in Marketing or other relevant fields.
- 3- 5 years’ work experience in a solar company or equipment sales or leasing company.
- 2-3 years of successful sales and business development track record.
- Experience in prospecting & selling.
- Strong interpersonal skills.
- Ability to work under pressure and strong targets.
- Ability to generate proposals and different clients.
- The ability to manage own workload.
- Proficient in the use of Excel, Word, PowerPoint
- Ability to use initiative to work alone or with a team
- Outstanding customer service skills.
- conflict resolution skills.
- Good personal presentation and professionalism.
- Good organization and prioritization skills.
- Good verbal and written communication skills.
- Confident presentation skills.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Lead Engineer
Location: Nigeria
Job Description
- Successful candidate will manage all aspects of the assigned projects throughout its life cycle, to include design of schematic drawings,( for solar installations) installation monitoring and post-installation support.
- This individual must ensure projects are completed on schedule and within budget while minimizing risks and maximizing margins on a variety of solar projects across Nigeria.
Responsibilities
- Work with the engineering team to conduct site investigations and assess the technical feasibility of developing a solar project.
- Design solar solutions for clients including a full bill of materials and solar wiring diagrams
- Manage installation contractor teams to ensure they are on-hand and install new systems to the standards.
- Train installation contractor teams in multiple locations to expand reach across Nigeria (e.g. find and/or train teams in Ibadan, Abuja, Port Harcourt etc)
- Create processes for adequately monitoring installations remotely and diagnosing issues before the customer notices them.
- Draft the scope of work and estimate the respective project budget
- Identify the sources of likely problems and proactively take preventive measures to avoid any potential project risks, and determine response actions to mitigate any negative impacts.
- Manage contract negotiations, change orders, and other agreements with subcontractors and vendors, and oversee all subcontractors’ work in all phases.
- Develop and maintain project timeline, identify critical path and key milestones for project’s success.
- Communicate with authority having jurisdictions regarding interconnection, permitting, and other regulatory compliance issues.
Competency / Skill / Requirements
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering or other related Engineering fields
- Minimum of 5-years’ experience in Solar Solutions design and installation specifically
- Self-disciplined and result-oriented.
- Solar Engineering skills required and a core understanding of electrical engineering
- Flexibility to travel to project sites in various locations whenever necessary for long periods of time.
- Extremely organised – be able to manage multiple contractors and installations at once
- Articulate and a clear communicator
- Strong leadership and communication skills
- Self-motivated with demonstrated problem-solving capability.
- Self-starter with excellent presentation skills with constant attention to details and accuracy.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Executive Assistant / Business Analyst
Location: Nigeria
Job Description
- The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
- The individual must have a background of data minning and business intelligence and must be able to understand financial analysis with ease. The person would report directly to the CEO of the company.
Responsibilities
- To act as the first point of contact for the CEO within the organization
- To prepare powerpoint presenations on gbehlaf of the CEO ,
- research on related projects , provide information prior to preplanned meetiungs on clients via research and analysis reports
- To provide high-level ssupport to key internal and external meetings involving the CEO, including preparing agendas, co-ordinating or writing papers, producing minutes, andensuring follow-up actions are progressed
- To liaise with external bodies with which the CEO require representation
- To ensure the effective operation of the CEO offices; and act as liason between the CEO and other staff members
- To prepare correspondence, reports, memos and presentation material as required, noting the need for accessibility in all documentation from all sources;
- Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
- Plans, coordinates and ensures the CEO’s schedule is followed and respected. Provides “gatekeeper” and “gateway” role, creating win-win situations for direct access to the CEO’s time and office
Competency / Skill / Requirements
- B.Sc in Accounting / Finance field of study.
- M.Sc can be an added advantage.
- Must have at least 5 years experience in business or financial analysis related projects
- To have highly competent IT skills across standard Microsoft packages escpecially microsoft powerpoint and excel;
- To have highly competent note-taking and typing capability
- To have strong attention to details
- A self-starter, capable of acting on own initiative and proactively managing competing demands and pressures and able to multi-task effectively
- Must be able to work collaboratively, with a range of colleagues in the wider organization, as well as with external stakeholders.
- Excellent interpersonal, diplomatic, oral communication skills
- Demonstrable level of numeracy and ability to analyses statistical and financial data
- Confidence in working with senior internal and external stakeholders at director and trustee level
- Well placed sense of judgment and political skills, able to exercise absolute discretion and confidentiality
- Evidence of an ability to “think outside the box” and generate and implement creative solutions
- To be able to work with versatility, meeting unexpected, very tight deadlines on occasion, being able to prioritize as required and able to work autonomously.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Technical Customer Service Team Lead
Location: Nigeria
Job Description
- This role is to primarily responsible for monitoring and maintaining the organisation’s installed equipments with customers while providing after sales support via phone or in person .
- This individual would be responsible for diagnosing any hardware faults with these systems, ensure resolution within stipulated company standard time.
Responsibilities
Customer Service Management:
- Ability to engage in the day-to-day activities in relating to customer complaints
- Provide accurate information on how to get the best out of their equipment
- while providing needed training on proper use.
- Provide effective customer service to both current and potential customers by following established processes.
- Ability to handle multiple tasks like customer complaints while documenting any issues raised by customers.
- Acts as a source of information to customers by answering questions, escalating issues, follow-ups and provide instructions to customers as needed.
- Identify and escalate priority issues, complete call logs, maintain and update customer data in CRM.
- Apply all necessary knowledge and skills on the job regarding phone interactions with our customers and internal partners.
- Attends company training and contribute to the overall company growth and company initiatives.
- Ability to maintain a high-level customer service culture reinforced by effective customer interaction and follow-ups.
- Effectively executing customer follow-up to encourage adherence to payment plans.
- Exceptional knowledge of and adherence to all company policies and procedures.
- Provide adequate customer education during each interaction with clients on products based on clients’ needs.
- Demonstrate strong understanding of company products and services, guidelines, usage, and product performance.
Operations Management:
- Provide technical support to customers by tracking and following up on new installations as well as follow up calls.
- Responsible for updating and tracking customer payment in the system.
- Coordinate with Technicians and managers to compile and update installation information in the database.
Competency / Skill / Requirements
- B.Eng, engineering background would be most necessary for the Role.
- Minimum of 3 years working experience as a customer service team lead in a Solar company or Equipment sales or Leasing company
- Working knowledge of computer systems (MS Office, and Excel
- Experience with a prior CRM function an added advantage
- Excellent verbal communication, listening and phone skills.
- Good motivational skills and enthusiasm.
- Strong problem solver and able to understand and adapt to customers’ needs.
- Strong communicator with great customer service orientation.
- Excellence data entry skills and attention to details.
- Strong persuasive and resilience skills (ability to work well under pressure and high stress.
- Strong positive attitude.
- Strong organization and time management skills.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Personal / Administrative Assistant
Location: Nigeria
Job Description
- This role will provide personalized secretarial and administrative support in a well-organized and timely manner.
- Candidate will work on a one-to-one basis on a variety of tasks related to the CEO’s working life and communication.
Responsibilities
- Provides secretarial and administrative support to the CEO
- Preparing correspondence on behalf of the CEO
- Reading, monitoring and responding to mails
- Organizing and maintaining diaries and scheduling appointments as guided.
- Manages all forms of incoming and outgoing communication (phone calls, emails, etc).
- Carrying out specific projects and research.
- Organizing meetings and taking notes or dictations at meetings.
- Types, prints and files all personal documents.
- Liaising with clients, suppliers and contractors.
- Responsible for the effective running and administration of the CEO’s personal office.
- Arranging detailed travel plans, itineraries and agendas and compiling documents for travel- related meetings.
- Booking travel arrangement.
- Occasionally travelling with the CEO to provide general assistance.
- Organizing personal intinerary and planning of events for the CEO
- Manages and updates contacts and address book both business and personal.
- Ensures appropriate record keeping of daily expenditure and retires to accounts accordingly.
- Assist with personal and administrative functions.
Competency / Skill / Requirements
- B.Sc in a related field.
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Experience in office management systems and procedures.
- Must have high creative ability
- Experience in the usage of office equipments, like printers and fax machines.
- Ability to use own initiative to effectively manage workloads.
- Ability to communicate when undertaking responsibilities and delivering services.
- Excellent writing and verbal communication skills.
- Highly organized and flexible.
- Experience in office management systems and procedures.
- Ability to multitask and meet changing deadlines.
- Ability to maintain confidentiality.
- Should be organized and detail oriented.
- Excellent time management skills and the ability to prioritize.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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