mDoc is digital health start up that leverages behavioral science, data, technology and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs in sub-Saharan Africa. We are seeking an all-star product suite lead to join our team. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.
We are recruiting to fill the position below:
Job Title: Behavioural Health Coach
Location: Lagos
The position
- In this position, you will be a part of the team cohort providing direct (virtual and inperson) self-management support services to members, who face mental health challenges via our innovative self-management model. Your work will frequently be hub and field-based, extending out in the surrounding neighborhood and community but there will also be a large virtual component as well.
- You will be expected to follow evidence-based guidelines for care while contextualizing to the needs of the members. The Health Coach will be responsible for members/ individuals and will work in collaboration with other members of a virtual team to help them meet their wellness and health needs. You will be expected to respond to them asynchronously for the most part as well as setting up brief one on one synchronous chats.
- The behavioural health coaches work with individuals and encourages them to take a lead role in their wellness by providing them with tools and support to make the right kinds of lifestyle modifications. Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members. Providing optimal member-centred care and experience is of critical importance to mDoc so we are looking for people who embody this in mind and action.
- You must be data-driven or willing to be data-driven such that you are looking constantly at your member needs, responding to them and also looking at population level data and coming up with ideas on how to drive continued engagement and adherence.
- We are looking for risk-takers with a LOT of initiative who are willing to learn and grow with and add value to a startup company that wants to help people improve their health and wellness.
- You must be someone who is comfortable with technology, working in a start up environment with constant changes and supporting your groups of individuals remotely as well as in person. You must be responsive to their needs and willing to be adaptive.
The Mental Health Coach will:
- Conduct psychological assessments using existing tools.
- Provide support, lifestyle education and guidance to members virtually and in-person and addressing their queries as well as motivating them.
- Work with the operations and clinical teams to understand population level data and make adjustments to the evidence-based curriculum.
- Provide clinical support to the coaces Also work with the other coaches to support and build capability
- Community engagement and mobilization through a multitude of methods
- Work with community-based partners on shared initiatives
- Research and compile needed clinical resources.
- Support marketing and sales initiatives as subject matter expert.
- Review data constantly and provide feedback within expected time frames on improvements or support
- Be based in Lagos, working out of the mDoc office in Lekki
- Be required to use technology for a majority of the work
Requirements
- Bachelors in Psychology
- Master’s degree or relevant qualification in social services or health-related field preferred (nursing/midwifery, psychology, counseling, health education, exercise science, nutrition and dietetics, etc.) preferred but not required
- Expert knowledge of motivational interviewing, reflective listening, behavior change theory, and health psychology preferred
- Minimum 3 years of experience working in health coaching, health promotion, chronic illness management or other clinical role preferred.
- Experience with cognitive behavioural therapy, mindfulness-based therapy
- Excellent verbal and written communication skills
- Ability to actively support, communicate, and teach the unique culture and values of mDoc
- Technology savvy and enthusiastic adopter of work and personal tools. Must be comfortable with assisting others in using technology and working remotely
- Passion for improving health care experience, outcomes and costs
- Interest in reviewing and responding to patient and population health data Fluency in English required.
- Strong communication and “person-centred” skills
Job Title: Financial Analyst
Location: Lagos
The position
- In this position, you will be a part of the team cohort providing direct (virtual and in-person) selfmanagement support services to pregnant women, who face challenges with hypertension, obesity, anemia and diabetes via our innovative self-management model.
- You will work closely with the executive team, business leaders across the company and markets, and directly contribute to the design and build of our growing Finance function.
- We are rapidly developing capabilities across accounting, FP&A, treasury, corporate finance, capital budgeting, audit and tax, risk management and regulatory and investor reporting, and require capable generalists with extraordinary attention to detail and a great work ethic to push our business forward.
- Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members.
- Providing optimal member-centred care and experience is of critical importance to mDoc so we are looking for people who embody this in mind and action.
- You must be data-driven or willing to be datadriven such that you are looking constantly at your member needs, responding to them and also looking at population level data and coming up with ideas on how to drive continued engagement and adherence.
- We are looking for risk-takers with a LOT of initiative who are willing to learn and grow with and add value to a startup company that wants to help people improve their health and wellness.
- You must be someone who is comfortable with technology, working remotely and supporting your groups of individuals remotely as well as in person.
- You must be responsive to their needs and willing to be adaptive.
The Financial Analyst will:
- Consolidate and analyze financial data from members to determine affordability for support programs (income, expenses forecasts etc)
- Assemble and summarize data to structure sophisticated reports on financial status and risks
- Develop financial models, conduct benchmarking and process analysis
- Work as part of the Patient Support Program (PSP) Team to manage enquiries relating to members receiving the PSP service.
- Identify trends, advise company and recommend actions to the executive team based on sound analysis
- Track and determine financial status of members by analyzing actual results in comparison with forecasts
- Reconcile transactions by comparing and correcting date
- Be based in Lagos
- Be required to use technology for a majority of the work
Requirements
- BA / BS degree in Business / Accounting / Finance with 2 years of accounting or finance experience
- Ability to prioritize and coordinate multiple work requirements to meet deadlines;
- Excellent financial, communication, interpersonal and teamwork skills, with exceptional attention to detail, accuracy and organization;
- Proficiency in Microsoft Office applications; Ability to establish and maintain effective and healthy working relationships with coworkers, managers and clients;
- Ability to perform several tasks simultaneously to meet deadlines is necessary;
- Demonstrates ability to work with confidential and sensitive data.
- A recognition that mDoc is an early-stage startup so we work around the clock and want people who are willing to work super hard and who are willing to problem-solve as a collective.
- Fluency in English required.
- Strong communication and “person-centred” skills
Deadline: 10th January, 2020.
How to Apply
Interested and qualified candidates should send their Resume or CV and 1-2 paragraph response in your email indicating why this job is compelling to you via: info@mymdoc.com clearly indicating the “Job Title” as subject of your mail.
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