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Business and Finance

Recruitment at AXA Mansard Insurance PLC, 27th January, 2020

AXA Mansard is one of the foremost Financial Institutions in Nigeria, that has been offering world class financial services over the years.

We are recruiting to fill the position below:

Job Title: Sales Executive

Location: Lagos

Key Responsibilities and Accountabilities

  • Identify and establish business relationship with potential clients.
  • Provide excellent customer service delivery to clients.
  • Use product knowledge to maximize the sale of appropriate products that meet the need of the customer.
  • Develop network in high Income persons’ market space to find prospective clients.
  • Work on generating list of prospective clients.
  • Develop sales through effective identification and analysis of the financial needs of clients.
  • Use product knowledge to maximize the sale of appropriate products that meet the need of the customer
  • Maintain high presence at social functions and events to enhance AXA Mansard’s market presence
  • Maintain high level of customer interface thus leading to additional referrals from existing clients.
  • Conduct discovery interviews and utilize information gathered to offer risk management solutions to clients.

Other activities aside key responsibilities:

  • Submits weekly/monthly prospects list to the office manager which should result in sales.
  • Generating of Leads which should result in sales.
  • Cross selling of policies to existing and new customers
  • Sales of all policies at their discretion to customers other than those who walk into the Agency office
  • Willingness to attend social gathering that will benefit the business

Required Skills and Competencies

  • OND in any course
  • Exceptional customer service skills
  • Excellent relationship management skills
  • Sound knowledge of insurance
  • Ability to use a computer system and necessary work tools such as MS Word and MS Excel
  • Sound verbal communication and strong written communication skills
  • Candidates should reside around Ikeja axis.

 

Job Title: Customer Service Assistant

Location: Lagos

Key Responsibilities and Accountabilities

  • Attends to all walk-in customers, assisting them with their complaints, enquiries and concerns in an efficient and professional manner
  • Ensure that all services to Customers are done within the specified turnaround time
  • Creates further interest in the company’s products by enlightening Customers on other services offered
  • Processes payment for all walk-in sales and renewals.
  • Assists with Admin and facility management issues at the Agency office
  • Carries out any other assignment delegated by the Agency Manager

Other Activities aside Key Responsibilities

  • Submits weekly/monthly prospects list to the office manager which should result in sales.
  • Generating of Leads from high earning customers and to the office manager which should result in sales.
  • Cross-selling of policies to existing and walk-in customers.
  • Sales of all policies at their discretion to customers other than the ones who walk into the Centre which attracts sales commission
  • Provide assistance for booking and renewing policies with the underwriting teams

Required Qualification, Experience, Skills and Competencies

  • A Polytechnic National Diploma in any related course
  • 0-2 years experience in a Customer Service role
  • Exceptional customer service skills
  • Excellent relationship management skills
  • Sound knowledge of insurance
  • Ability to use a computer system and necessary work tools such as MS Word and MS Excel
  • Sound verbal communication and strong written communication skills
  • Good negotiation skill.
  • Candidates should reside around Ikeja axis.

Job Title: Team Lead – Sales

Location: Lagos

Key Responsibilities and Accountabilities

  • Coordinate team’s marketing & sales activities and provides routine report.
  • Identify and establish business relationship with potential clients.
  • Use product knowledge to maximize the sale of appropriate products that meet the need of the customer.
  • Train and supervise the team in marketing and selling the organization products.
  • Provide excellent customer service delivery to clients.
  • Develop network in high Income persons’ market space to find prospective clients.
  • Work on generating a huge list of prospective clients.
  • Develop and close sales through effective identification and analysis of the financial needs of clients.
  • Maintain high presence at social functions and events to enhance AXA Mansard’s market presence.
  • Maintain high level of customer interface thus leading to additional referrals from existing clients.
  • Conduct discovery interviews and utilize information gathered to offer risk management solutions to clients.
  • Delivery of set personal and team’s sales target.

Other Activities aside Key Responsibilities:

  • Submits weekly/monthly prospects list to the office manager which should result to sales.
  • Generating of Leads which should result to sales.
  • Makes input on team member’s performance appraisal.
  • Reporting market trends, fixed intelligent and competitors marketing activities.
  • Cross selling of policies to existing and new customers.
  • Sales of all policies at their discretion to customers other than the ones who walk into the Agency office.
  • Booking and renewing policies with the underwriting teams.
  • Willingness to attend social gathering that will benefit the business.

Required Qualification, Experience, Skills and Competencies

  • A University degree in any related course
  • 2-3 years experience in a Team Lead role Selling Insurance products
  • Exceptional customer service skills
  • Excellent relationship management skills
  • Sound knowledge of insurance
  • Ability to grasp new concepts fast
  • Ability to use a computer system and necessary work tools such as MS Word and MS Excel
  • Sound verbal communication and strong written communication skills
  • Sales skill
  • Candidates should reside around Ikeja axis.

Deadline: 29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: daniel.owo@agency-axamansard.com using the Job Title as the subject of the email.

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