IT and Telecoms

Software Support Engineer Job in a Reputable IT Firm

Willers Solutions Limited – Our client, a reputable IT firm is recruiting suitably qualified candidates to fill the position below:

Job Title: Software Support Engineer

Location: Lagos

Job Description

  • Field incoming problems from end users to resolve application, hardware and provide Dynamics 365 Finance and Operations software issues;
  • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
  • Help define IT infrastructure strategy, architecture, and processes
  • Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
  • Prioritize, schedule, and administer all instances where enhancements and defect resolution are required
  • Communicate Dynamics 365 Finance and Operations application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders;
  • Ensure all IT and Dynamics 365 Finance and Operations support requests are dealt with in an efficient and timely manner;
  • Lead large IT projects, including the design and deployment of new IT systems and services
  • Assess vendors and develop test strategies for new hardware and software
  • Troubleshoot hardware and software issues


  • Bachelor’s Degree in Computer Science/Engineering, Information Technology or related discipline
  • Min of 3 – 5 years of experience in a technical support environment.
  • Microsoft SQL Server Administration
  • Windows Server Administration
  • Microsoft Azure Virtual Machine Management
  • Microsoft Office 365 Knowledge
  • Azure Active directory
  • Experience with Microsoft Dynamics AX, NAV or Any Other ERP Solution would be an asset.

Deadline: 14th January, 2020.

How to Apply
Interested and qualified candidates should send their CV “MS Word Format” to: Using “Software Support Engineer” as the subject of the mail.

Note: Only qualified candidates would be shortlisted.

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