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Hospitality / Travel / Tourism

Job Openings at De Raphcity Travel and Tour

De Raphcity Travel and Tour is recruiting suitably qualified candidates to fill the position below:

Job Title: Logistics Officer

Location: Lagos

Responsibilities

  • Logistic officers are responsible for maintaining all the logistic or transportation related records in any organisation.
  • They must be well versed with the products that their organisation deals with.
  • They must be accurate in terms of data and record management and they should also have good negotiation skills to fetch the best transportation charges for their organisation.
  • The stocking of the product is also managed by the logistic officers.
  • Logistic officers are also responsible for packaging the products during the transit to secure the products from any kind of damage.
  • They must know to use and handle the machines that are used in the packing and stocking of the materials.
  • The Warehouse maintenance is also the responsibility of the logistic officers and they have to ensure the proper management of the warehouse.
  • The mode and method of the product transportation is also decided by the logistic officers and they have to implement best in class practices for the transportation of the material.
  • All the technical knowledge has to be given to the field officers by the logistic professionals.
  • They also design the new logistic guidelines for the organisation.

 

Job Title: Customer Relationship Manager

Location: Lagos

Responsibilities

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.

Requirements

  • A Bachelor’s Degree in Administration or related field.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

 

Job Title: Administrative Officer

Location: Lagos

Responsibilities

  • Answering telephone calls, responding to queries, and replying to emails.
  • Preparing expense reports and office budgets.
  • Managing office supplies and ordering new supplies as needed.
  • Systematically filing important company documents.
  • Forwarding all correspondence, such as letters and packages, to staff members.
  • Scheduling meetings and booking conference rooms.
  • Hiring maintenance vendors to repair or replace damaged office equipment.
  • Assisting the HR department with job postings and interviews.

Requirements

  • High School Diploma or GED.
  • Bachelor’s Degree in Business Administration or Business Management is advantageous.
  • Proven experience working in an office environment.
  • Proficiency in all Microsoft Office applications.
  • Working knowledge of business management.
  • The ability to multitask.
  • Excellent organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.

 

Deadline: 3rd March, 2020.

How to Apply
Interested and qualified candidates should send their CV to: info.deraphcitytravelandtour@gmail.com clearly indicating the “Job Title” as subject of your mail.

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