HealthPlus Limited is Nigeria’s first Integrative Pharmacy. We are the fastest growing pharmacy chain in West Africa, committed to our mission of helping people achieve Optimum Health and Vitality. From inception, HealthPlus has distinguished itself as the Pharmacy of Choice through the provision of high quality healthcare products such as medicines, nutritional supplements, natural remedies, home medical equipment, mobility aids and pharmacy services, by certified and well-informed healthcare professionals, in a friendly and hygienic environment.
We are recruiting to fill the position below:
Job Title: Procurement Analyst
Reference No. PCM / 01 / PA
Location: Lagos
Responsibilities
- Provide assistance to Category Managers / buyers in developing category management strategies in company – wide perspective
- Assist in sales and profitability of assigned category through analysis of performance data
- Assist in planning promotional activities and sales events for assigned categories
- Analyse business and market trends to recommend new strategies for increased sales
- Review procurement activities and provide feedback to management
- Develop all documentations related to category management and sales activities
- Create business presentations, MPR documents and sales proposals as needed
- Work with buyers / category managers to create promotional initiatives to improve business
- Conduct retail price survey and investigations to study the activities of competition and marketing impact to category, product and brand
- Assist to prepare customized reports to management when needed.
- Provide guidance to buying team to meet revenue goals
- Support and provide data for warehouse product distribution and redistribution
Requirements
- First degree in Business Administration, Economics, Logistics, Supply Chain Management or Purchasing
- Membership of a recognized and relevant professional body (e.g. Supply Chain Institute of Nigeria, CIPS, CILSCM, CSCP,CISCM) is an added advantage
- Minimum of 2 – 3 years relevant work experience in the Pharmaceutical, Beauty, Retail, FMCG sectors
- Ability to build and maintain good working relationships with a variety of suppliers, service providers and vendors
- Ability to build and leverage on personal & professional networks to the benefit of the Business
- Excellent verbal & written communications skills
- Effective and efficient business writing skills
- Ability to manage budgets
- Strong forecasting and planning skills; ability to correct and assess the needs of the business
- Excellent Proficiency in Microsoft Office applications
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Service Delivery Analyst
Reference No. HP / CT / SDA / 02
Location: Lagos
Responsibilities
- Review metrics for customer service surveys
- Implement Customer Satisfaction Surveys
- Implement Internal Customer Surveys
- Implement Net Promoter Score Surveys
- Implement Mystery Shopping Surveys
- Generate reports & provide actionable insights from the data obtained from the service surveys
- Improve awareness on the use of the Helpdesk tool
- Generate performance reports from the Helpdesk tool periodically
- Track the implementation of recommendations from the service surveys
- Use analytics across to give the organization a competitive edge by understanding customer preferences
- Collate, analyze and report on HealthPlus’ service performance across its touch points based on pre- defined service metrics
- Continuously improve on service metrics and measurement tools (questionnaires) based on evolving customer expectations and organizational priorities.
Requirements
- First degree in any technical field
- A Master’s degree is an added advantage
- A minimum of 4 years’ relevant work experience covering a range of service functional areas
- Excellent analytical skills
- Excellent report writing & presentation skills
- Ability to multitask
- IT savvy
- Adept knowledge of survey monkey, google form/docs and renowned data gathering as well as business intelligence tools
- Excellent knowledge of MS Office Suite (Word, Excel, PowerPoint, Visio, SharePoint, Project, Outlook)
- Great attention to detail
- Ability to communicate effectively with staff at all levels including third parties.
Remuneration
Market-Related.
Deadline: 24th February, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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