Customer Services Executive Recruitment at Libra Motors Limited

Libra Motors Limited is a foremost transport business company in Nigeria with concentration on people and convenient service delivery. Established in 2003, Libra Motors Limited has set out itself to be a leading transport organization with specialization in people and material movement across several defined routes.

We are recruiting to fill the position below:

 

Job Title: Customer Services Executive

Location: Lagos

Job Description
Customer Service Responsibilities list:

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Keep records of customer interactions, process customer accounts and file.
  • Educate customers and drive online sales
  • Build sustainable relationships and trust with the customer through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Identify and assess customers’ needs to achieve satisfaction
  • Handles Way-bill enquiries and complaint
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Handle Pilots/customer complaint

Qualifications

  • HND / B.Sc, BA in English or Mass Communication
  • Candidate: Preferable a Male candidate, must live withing Okota, Ago Palace, Cele and its environs.
  • Must have completed his/Her NYSC with a discharged certificate.
  • Previous knowledge in Customer Service will add advantage.

How to Apply
Interested and qualified candidates should send their Application Letter and CV to: info@libmot.com clearly indicating the “Job Title” as the subject of your mail

 

Application Deadline  23rd March, 2020.


Comments

Leave a Reply

Your email address will not be published. Required fields are marked *