Pickmeup International Company – The transportation industry is antiquated and has remained relatively unchanged, with minimal use of technology, sub-par service levels, and no national brand. Pickmeup is the first national brand for on-demand rides. We offer businesses a superior experience built on convenience, reliability and unmatched customer service, all powered by our proprietary technology platform.
We are recruiting to fill the position below:
Job Title: Male Administrative Staff
Location: Lagos
Job Description
- Monitor the operation and general activities of customers and drivers.
- Monitor drivers relationship with customers.
- Identifying trends and rending optimum service to customers.
- Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
- Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.
- Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
- Establish and maintain professional friendly relationship with drivers.
- Collaborate with relevant departments e.g marketing in deploying promos and other activities.
- Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
- Provide weekly report for all activities and department.
Job Title: Experienced Marketer
Location: Lagos
Job Descriptions
- Responsible for promoting and publicizing the company’s brand and services.
- Carrying out the daily tasks that keep department functioning.
- Overseeing and developing marketing campaigns.
- Devising and developing ideas and strategies.
Job Title: Experienced Manager
Location: Lagos
Job Description
- Responsible for promoting and publicizing the companyТs brand and services.
- Carrying out the daily tasks that keep department functioning.
- Overseeing and developing marketing campaigns.
- Devising and developing ideas and strategies.
- Work to achieve the companyТs target.
- Make strategic decisions to prioritize within functional area; guide and set goals for the overall team.
- Coach others – directly or indirectly – on strategic thinking & prioritization.
- Develop analytical frameworks to support the company in business decision-making.
- Identify operational weaknesses and help improve or innovate new processes.
- Build, maintain, communicate, and present detailed reporting at city, regional, and mega-regional levels.
- Present models, findings and insights to senior management to drive business decisions.
Eligibility
- Applicant must have three(3) or minimum of two(2) years experience with a ride hailing firm.
- Applicant must posses good qualities of a manager and managerial skills.
- Applicant must be innovative and creative.
- Applicant must have the ability to work to achieve set targets and goals.
- Applicant must have the ability to work in a competitive environment.
Job Title: Female Front Desk Officer
Location: Lagos
Job Description
- Welcome Visitors
- Handle Incoming Calls
- Directing Visitors to Departments
- Provide Clerical Support
Qualities
- Neat and Professional Appearance.
- Effective communication skills.
- Computer literacy.
- Calm and Composed while Multitasking.
- Strength to Stay on Your Feet for Long Periods.
- Organized and detail oriented.
- Strong interpersonal skills.
- Ability to Speak at Least Two Languages.
Deadline: 30th March, 2020.
Method of Application
Interested and qualified candidates should send their Cover Letter and Resume to: recruitment@pickmeup.ng using the Job Title and Location as the subject of the mail.
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