ConSol Limited (Consol) is the leading provider of Contact Centre Services, Consultancy Services & Enterprise Solutions in Nigeria. We offer a full range of services to drive sales growth, customer services and back office customer management operations. At ConSol we provide services that enhance customer relationships and develop projects that create loyal customers and profitability. Our consultants are experts in the field of customer relationship management and our large independent contact center facility enables us to deliver customized solutions to meet your requirements.
We are recruiting to fill the position of:
Job Title: Debt Collections Agent
Location: Lagos
Job Requirements
Education Qualification:
- Minimum of ND in Mass Communications or any related field
Professional Qualification:
- Relevant Contact centre operations certification
Experience:
- Minimum of 1-2 years relevant work experience a the Contact Centre
- Working knowledge of appropriate CRM software and understanding of the Contact center industry
Job Responsibilities
- Contacting & Interacting with Debtors via telephone:
- Collecting payment on debts
- Understanding reasons for late payment.
- Ensuring the resolution of delinquent accounts
- Tracking outstanding debts
- Plan course of action to recover owed money.
- Negotiating payoff deadlines and payment plans.
Deadline: 1st July, 2020.
Method of Application
Interested and qualified candidates should send their CV to: apply@consollimited.com using the “Job Title” as the subject of the email.
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