JERAG Technologies Limited is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Technical Account Manager
- We are looking to employ a good Technical Account Manager to build on our client’s base so as to be able to increase our customers’ satisfaction through the provision of technical support before and also after-sales.
- First degree or equivalent in Computer Science or Engineering disciplines.
- Should have problem-solving as well as critical thinking
- Experience in using sales applications.
- Good experience in sales and technical support.
- Very sound communication and interpersonal skills.
- Winning new business while also increasing sales.
- Providing technical support to customers and clients after and before sales.
- Maintaining customer relationships as well as ensuring customer satisfaction.
- Providing reports to developers and stakeholders on the performance of the company’s products.
- Making sure deliveries arrive on time and are in good condition.
- Evaluating the need for customers and suggesting upgrades or additional needs.
- Educating customers on the use of the company’s products and services.
- Responding to inquiries that are product-related in a timely manner.
How to Apply
Interested and qualified candidates should send their Application Letter and CV / Resume to firstname.lastname@example.org using the Job Title as the subject of the email.
Note: We shall only contact short-listed candidates
Application Deadline 31st July, 2020.