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Hospitality / Travel / Tourism

Front Office Manager at Corinthia Villa Hotel

Corinthia Villa is a luxurious boutique Hotel. Beautifully designed with 70 rooms of individual character. The design reflects a cool style and incorporates the elegance and sophistication of complete luxury for both business and leisure traveler.

We are recruiting to fill the position below:

Job Title: Front Office Manager

Location: Abuja

Job Description

  • Managing and training the Front Office staff
  • Ensuring the front desk provides a professional and friendly service for guests
  • Prepare revenue and occupancy forecasting.
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
  • Monitor all V.I.P ‘s special guests and requests.
  • Maintain required pars of all front office and stationary supplies.
  • Review daily front office work and activity reports generated by Night Audit.
  • Dealing with guests
  • Arranging staff scheduling
  • Acting as liaison between General Manager and staff
  • Monitor high balance guest and take appropriate action.
  • Ensure implementation of all hotel policies and house rules.
  • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
  • Review Front office log book and Guest feedback forms on a daily basis.
  • Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
  • Perform other duties as requested by management.

Deadline: 4th August, 2020.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@corinthiavillahotel.com using the Job Title as the subject of the email.

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