BFREE – We are a young, innovative and Nigeria’s foremost ethical debt collection startup. If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and be part of a company where your voice matters, then Bfree is the place for you. Because we hate status-quo and we hate mediocre – we founded BFREE to revolutionize debt recovery in Nigeria
We are recruiting to fill the position of:
Job Title: Loan Recovery Call Agent
Location: Lagos
Responsibilities
- Contacting customers and informing them of their overdue debt via phone.
- Advising customers on their payment options and negotiating suitable payment plans.
- Following up with clients on previous payment arrangements.
- Maintaining customer payment records.
- Responding to customer queries.
- Maintaining accurate, up-to-date customer account information.
- Reporting daily progress against targets to the Team Leader.
Academic Qualifications
- B.Sc./HND/OND
- Experienced in Banking or any financial field that deal with debt recovery is preferred
Requirements:
- Previous experience working as a Collections Officer.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Working knowledge of Microsoft Office Suites.
- Excellent communication and negotiating skills.
- Good listening skills and superb questioning techniques.
- Infrastructure to work from home when necessary.
Salary & Compensation
- Base salary of 32,000 NGN per month
- Performance based bonus of fixed percentage of recovered amount (avg. 50,000 NGN to 100,000 NGN)
- All in take home usually between 82000 NGN – 132000 NGN (If you are good, you make a lot – if you are not good, then not)
- HMO
Deadline: 30th July, 2020.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@bfree.africa using the “Job Title” as the subject of the email.
Note: Come and join the BFree Family – You will not regret it!
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