International / Multinational

New Vacancies at INTERSOS Nigeria

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

We are recruiting to fill the position below:


Job Title: WASH Programme Manager

Job Code: SR-49-1500
Location: Maiduguri, with frequent missions in the field (Ngala, Bama, Magumeri and Dikwa LGAs), Borno State, Nigeria
Contract Duration: 12 Months
Reporting To: Country Programme Coordinator
Supervision of: 5 National Staff
Dependents: No

General Context of the Project

  • Since 2009, the Boko Haram insurgency has crippled north eastern Nigeria. Borno State continues to be most affected, with over 1.8 million internally displaced persons (IDPs). Recent advances by the Nigerian Army and the Multinational Joint Task Force have improved humanitarian access in 22 of the 27 Local Government Areas (LGAs) in Borno, but have also revealed the extent of the crisis. In newly accessible areas, basic infrastructure has been destroyed, essential services are non-existent, and most local governance systems are not functional.
  • INTERSOS has been present in Bama since July 2017, with funding support from USAID-OFDA implementing a project titled “Provision of Emergency Health Care, Nutrition, Protection and WaSH Services, for people affected by the ongoing crisis in Ngala, Bama, Dikwa, Magumeri and Monguno LGAs, Borno State, Northeast Nigeria” with the goal to reduce morbidity and mortality caused by ongoing crisis by provision of rapid emergency health care and nutrition services and ensure a protective environment to IDPs in conflict affected LGAs in Borno State, Northeast Nigeria. INTERSOS anticipates this project to continue in 2021.
  • In support to the UN-led coordinated humanitarian response in the region, INTERSOS has proposed a one-year WaSH in Health project to respond to Covid-19 in Bama LGA, Borno State. The project aims to reduce COVID-19 linked morbidity and mortality by provision of emergency WaSH in Health preventive services and ensure a protective environment to IDPs in Bama GSSS camp and the host community.
  • INTERSOS is seeking to hire an Emergency WaSH specialist to provide technical oversight and guidance to quality implementation, monitoring and reporting of WaSH pillars of these projects.

General-purpose of the Position

  • To provide technical support to the Mission in the design, implementation, monitoring, training and evaluation of high-quality emergency WASH interventions in Nigeria, while ensuring and linkages with nutrition and protection to effectively and efficiently address unmet needs of most vulnerable groups in the project areas.
  • Furthermore, the WASH Programme Manager will be responsible for assessment, budget management, procurement, reporting, design, monitoring and evaluation of the water, sanitation and hygiene component of INTERSOS’ emergency response to Covid-19 pandemic in Bama LGA. S/he will need to ensure response to immediate WASH and Covid-19 issues with simultaneous consideration of longer-term needs and possible scenarios.
  • Depending on the situation, he/she may need to take a very active role in technical coordination, support and advocacy with national and local WASH clusters and other technical agencies relevant to the Covid response and WASH interventions. In the event of expansion of WASH activities and projects, he/she may be asked to support the Mission and be in charge.

Main Responsibilities and Tasks
Provide WaSH sectoral leadership and expertise in the assessment.

Project Management:

  • Planning, coordinating, monitoring and evaluating the implementation of the multisectoral projects, ensuring timely and quality delivery of services as per approved proposals, work plans and budgets. · Ensure, in line with INTERSOS internal rules and regulations, donor regulations and international humanitarian standard (such as SPHERE) the management of the projects
  • Conduct regular field visits to assess program quality and progress toward objectives, facilitate collective problem solving with staff and other stakeholders to address challenges
  • Monitoring financial supervision of expenditures an appropriate budget management
  • Coordinating with the finance and logistic department to procure material necessary for the implementation of the activities in a timely manner to ensure adequate supply at the intervention sites
  • Plan and distribute tasks and workload among the teams, guiding their understanding of the issues linked to the Project and the Mission through regular working meetings and feedback, in order to ensure an efficient deployment of the resources and the achievement of the expected goals
  • Inform the field team on the instructions given by the capital promoting fluent, smooth written and oral communication and information flow and ensuring confidentiality and full compliance with security rules and medical ethics
  • Supervise the projects material resources put at INTERSOS ’s disposition in order to ensure a correct use and its longevity
  • Supervise all orders (medical and logistical) and the Project’s purchases as well as the financial indicators, with the support of the capital referents, in order ensure efficiency, adequate supply at the intervention sites and early detect deviations and its causes.
  • Ensure appropriate budget management
  • Monitor the risks and threats around the project(s), documenting the situation and analyzing the consequences of political decisions or negotiations in course
  • Proactively participate in relevant technical coordination meetings and working groups.
  • Support the mission in designing high quality projects that integrate WaSH, health, nutrition and protection.

Staff Supervision:

  • Provide technical supervision and guidance to WASH team, including regular training;
  • Be responsible of the proper application of HR policies and associated processes (recruitment, training, briefing/debriefing, evaluation, potential, detection, staff’s development and internal communication) in order to ensure both the sizing and the amount of knowledge required for the activities he/she is accountable for
  • Identify training needs, provide individual follow up and coaching, carry out end of mission evaluation of the team members and lead internal communication initiatives in order to facilitate people’s integration and professional development and to maximize their capabilities and commitment to project’s goals.
  • Ensure that internal performance reviews (IPRs) are completed for all projects staff and filed with the HR as per INTERSOS policies.
  • Conduct initial rapid assessment of Covid response in collaboration with local health workers and affected population; refine priorities and immediate activities and resources i.e. more detailed assessment versus need to address immediate Covid/WASH problems in way that allows a smooth transition Represent INTERSOS to stakeholders and Governmental and non-Governmental agencies (and military where present) for the purposes of the WaSH aspect of the assessment.
  • Assess in-country resources, human, material and financial for response with relevant staff and agencies. Assess overall WASH conditions in camps/collection centres and host communities and actively seek out opportunities for INTERSOS’ involvement in responding to the needs.
  • Support MEAL in interpreting WaSH related data. Regularly monitor WASH projects to ensure compliance with quality standards and guarantee safety of beneficiaries Project Design Support the mission in designing high quality projects that integrate WaSH, health, nutrition and protection
  • Advice the mission on appropriate water systems including source selection, abstraction, storage, treatment and distribution for new systems and/or the rehabilitation of old systems.
  • Advice the mission on the most appropriate form of sanitation system (to include excreta disposal, vector control, solid waste disposal, drainage) taking full account of local conditions, resources, customs and cultural norms.
  • Advice the mission, in collaboration with other actors a suitable hygiene promotion and Covid response strategy. Ensure that issues of prevention, protection and environmental impact, operation and maintenance and sustainability are factored into the project designs.
  • Ensure Sphere standards both qualitative and quantitative, and specific Covid response adjustments are considered. Response Management and Implementation
  • Work closely with the relevant PMs to ensure that the implementation of Covid and WASH response activities are planned and implemented in a phased and prioritized manner in full consultation and co-ordination with all relevant agencies both governmental and non-governmental.
  • Ensure children and youth, gender, elderly, and disability issues are fully considered throughout the project cycle.
  • Provide technical supervision of WaSH interventions Design appropriate monitoring and evaluation systems for Covid response and WASH interventions Response

Reporting & Evaluation:

  • Evaluate the implementation of WASH activities and draft recommendations for improved response and WASH programme design. Implement and document qualitative monitoring of WaSH interventions.
  • Develop ToRs for WASH related missions, assessments and evaluations. Coordination and Representation Represent INTERSOS in WaSH sector coordination meetings, and with UN, INGOs and government actors in Borno State.
  • Provide regular updates to project managers, coordinators and team on progress, priorities and constraints.

Technical Competencies required for this position are:

  • A suitable qualification in any discipline relating to Water Engineering, Public Health, or, Civil Engineering or environmental health engineering is the necessary educational background.
  • Hydrology, hydro-geology, water quality and testing (as needed).
  • WaSH related construction – including supervision.

Professional experience:

  • At least 10 years of practical experience in developing countries in appropriate water supplies, sanitation and hygiene promotion. It is desirable that some of this should have been in emergency relief programmes. The post holder should have a good understanding of the public health needs of IDPs and of appropriate ways of tackling them. The post holder must be aware of and sensitive to the particular needs of women and children in this context.
  • At least 10 years humanitarian aid experience in the WASH sector applied in emergency response operations, including experience as Project Manager
  • The ability to present concise reports, sometimes at short notice, reflecting the problems and possible solutions for particular situations.
  • Ability to work independently and as a team player who demonstrates leadership and is able to support and train local and international staff and also able to work with disaster affected communities in a sensitive and participatory manner.

Professional requirements:

  • Previous overseas work experience, ideally with INGO or UN would be an advantage.
  • Good written and spoken English and other languages as required. Able to communicate clearly and sensitively with internal and external stakeholders. This includes effective negotiation and representation skills.
  • Sound knowledge of M&E for WaSH.
  • Ability to adapt operate effectively under extreme circumstances including stress, high security risks and harsh living conditions. Works and lives with a flexible, adaptable and resilient manner.
  • Demonstrates awareness and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner. Has a capacity to make accurate self-assessment particularly in high stress and high security contexts.
  • High level of awareness of environmental health issues as applied to emergency settings, with  special attention to the needs of women and children.


  • Fluent English (written and spoken)

Personal requirements:

  • Ability to work independently and as a team player who demonstrates leadership and is able to support and train local and international staff and also able to work with disaster affected communities in a sensitive and participatory manner.
  • Adherence to INTERSOS mandate and values


How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Country Logistics Coordinator

Job Code: SR-49-1433
Location: Maiduguri, Borno with frequent travels Abuja and other locations where needed.
Contract Duration: 30 / 9 / 2020
Reporting To: Head of Mission (hierarchically), Roving Regional log. Coordinator (technically)
Supervision of: Logistics Department
Dependents: No

General context of the project

  • Since 2009, the Boko Haram driven crisis (herein, Armed Opposition Groups [AOGs]) has crippled north eastern Nigeria. The Borno State continues to be most the affected, with over 1.8 million internally displaced persons (IDPs) . Recent advances by the Nigerian Army and the Multinational Joint Task Force have improved humanitarian access in 26 of the 27 Local Government Areas (LGAs) in Borno but have also revealed the extent of the crisis. In newly accessible areas, basic infrastructure has been destroyed, essential services are non-existent, and most local governance systems are not functional.
  • In support to the UN-led coordinated humanitarian response in the region, INTERSOS is proposing to continue provide services through integrated projects that will address critical gaps in health, nutrition, protection and WASH services for a highly vulnerable population in host communities and IDPs camps in the Local Government Areas (LGAs) of Ngala (Ngala-Gambaru), Bama (Bama), Dikwa (Dikwa), Magumeri and Kukawua LGAs, Borno State, Nigeria.

General-purpose of the Position

  • The Country Logistics Coordinator will be providing professional advice to senior managers on areas of work covered in their remit.
  • He/she will ensure gender mainstreaming through programme assessment, planning and implementation.
  • He/she will be managing/supervising resources within defined boundaries or a specialist area, which may include people, assets and/or budgets; will lead in the development of strategy and ensures and supports operational implementation; will develop solutions to diverse and complex problems within organisational policy; will interprets and applies operational and specialist information in a variety of formats from a variety of sources.
  • He/she will have the flexibility to anticipate and resolve challenges within corporate or divisional parameters, with moderate scope; to contribute to and influence operational planning; to influence coordinators and project managers, and in Intersos and develop effective networks with external bodies; to contribute in development of project requirements in programme development and design and to spend at least 40% of the time at field visit to ensure substantive support to the team in the operational areas.
  • S/He will be ultimately responsible for the smooth operations of all logistics functions in the country, whether in Abuja, Maiduguri, field level or satellite offices regardless of whether they are managed by local or international staff.

Main Responsibilities and Tasks

Logistics Coordination and Planning:

  • Responsible for providing technical oversight and support within assigned portfolio to ensure implementation of logistics, procurement and supply chain activities in full compliance with the organizations policies and procedures, donors’ regulations and local laws.
  • Maintain an overview of the logistics needs of the Nigeria programme and work with the team to meet these needs in a timely and quality manner.
  • Work with program managers / coordinators to identify logistics needs and develop strategies to meet them in a timely fashion.
  • Work with programme teams to develop procurement plans for each donor contract, and collaborate with field logisticians on delivering to these plans.
  • Support managers and proactively be involved in other aspects of programme planning, such as proposal writing, budgeting.
  • Prepare country – level logistics summary and analysis reports.
  • Undertake short periods of research or project work to document experience and build up institutional learning on logistical aspects of Intersos’s work.
  • Make assessments of the logistics issues of new situations e.g. transportation, new base set ups etc. with or on behalf of other staff and reporting with recommendations for Intersos.
  • In close collaboration with the line manager, Security and Safety Coordinator and Project Managers, assess the need for, and ensure that appropriate physical means are in place (Facilities, communications, safe areas, etc.) to ensure safety of staff in their respective duty stations and also to manage evacuations when necessary.

Project Supply Planning and review:

  • In collaboration with the project manager, design an appropriate supply structure, in line with Oxfam standards and procedures:
  • Throughout the project cycle, provide information for the (re-)planning of supply activities, including in the early stages of new programmes and donor proposals.
  • Periodically review the effectiveness and quality of the supply process
  • Maintain a risk register for the supply chain in projects and prepare mitigating actions.
  • Use supply chain information systems to analyse and select data to prepare management information.
  • Ensure market research and testing is done periodically to ensure value of money.

Logistic System and Procedures Management:

  • Maintain an overview of Intersos policy, systems and procedures relevant to Programme logistics in field bases with Programme Project Managers.
  • Ensure that logistics-related donor conditionality is met across the Programme response programme.
  • Ensure that IMP is implemented in all Programme field bases location, and to make sure that all the logistics staffs are trained in the usage of IMP system.
  • Ensure that appropriate stock management are in place in all field bases location and foresee that and updated and accurate monthly stock report is submitted.
  • Develop and maintain the fleet management and appropriate data entry into system.
  • Ensure that all data are collected on time and put into the system and the appropriate staff are well trained and are effectively using the system
  • Ensure and monitor appropriate Master asset register and foresee that an updated asset register is included in reporting from all field bases.
  • Lead in the development of analysis on transportation requirements in Nigeria and potential developments. Air, road etc
  • Ensure that vehicle fleet management routines are established and maintained, including appropriate management of drivers.
  • Ensure that there is an efficient system in place for the monitoring of fuel purchase and consumption, services and repairs for vehicles and other machines (engines) and that the system is scrupulously applied and reviewed.

Staff Management and Representation:

  • Support the recruitment of logistics staff as well as recruit, train and supervise those under direct management.
  • Responsible to visit the field teams and programmes regularly in order to monitor the systems, procedures and assess performance of logistic personnel (and make recommendations and plan of action with regard this).
  • Establish and maintain good contacts with suppliers, government offices, UN agencies and other NGOs with regards to logistical matters.
  • Ensure the implementation of actions in support of Intersos values and policy, including gender and diversity mainstreaming.

Matrix Management:

  • Contribute to the monitoring of the capacities of all Programme logistics staff in Nigeria. This will be achieved through mentoring and supervision and also through other learning forums and methodologies.
  • Support Programme Managers in Performance management of logistics staff according to Oxfam’s performance management system. Assist in the Matrix management line to set objectives, develop capacity, and evaluate performance.


  • Together with Security and Core Thematic Coordinators, Head of Base and Fields Security focal points, assess risks in the areas of project implementation and develop context-specific CPP, MOSS and SOPs.


  • Masters/Post graduate academic qualification on Logistics and Supply Chain Management or related disciplines.

Professional experience:

  • Minimum of 5-7 years of professional experience for Masters- Post graduate holders or 7-10 years for bachelor’s holders in an International NGO out of which 4 years should be supervisory/managerial experience.

Professional requirements:

  • Extensive experience in Logistics related skills as listed above (managing supplies, assets, team support, vehicle fleet management, and communication);
  • Strong analytical and strategic planning skills;
  • A proven record of effective management of people and resources, including planning and organisational skills
  • Excellent negotiation skills, and good interpersonal and team skills, together with the capacity to remain calm under pressure and not lose sight of strategic priorities.
  • Experience of management/supervisory responsibilities, including support to development of others (including mentoring/ coaching, and team building experience);
  • Willingness to travel app. 40% to field bases;
  • Experience in insecure environments, and knowledge of the principles of security management;
  • Sympathy with the aims and objectives of Intersos;
  • Commitment to humanitarian principles and action;
  • Commitment to Intersos’s equal opportunity, Safeguarding and gender policies.
  • Demonstrated experience of integrating gender and diversity issues into logistics programmes an advantage.
  • Strong leadership qualities to manage the team, motivate them and to influence other colleagues to perform, both within logistics and across other functions.
  • Excellent communication/networking skills to enable his/her team to articulate any issues to management as well as other stakeholders.
  • Demonstrated problem-solving and organizational skills.
  • Ability to prioritize, to make decisions independently and to analyse data and understand connections.
  • Have a procedural mindset, understanding of quality management principles, and give attention to details.
  • Be an individual with high standards of integrity, with excellent negotiating skills and ability to manage external relationships.


  • Fully proficient in written and spoken English

Personal requirements:

  • A qualification in humanitarian supply and logistics
  • Professional qualification in Procurement management like Charter Institute of Procurement and Supply (CIPS)
  • Previous international work experience, ideally with non-governmental organisations

Deadline: 16th July, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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