Shipping & Fulfillment Operations Specialist in an E-commerce Store

Rickamore Consulting – Our client, an E-commerce Store is recruiting to fill the position below:

Job Title: Shipping & Fulfillment Operations Specialist

Location: Lagos or Abuja

Responsibilities

• Ensure orders that are placed are packaged, shipped and delivered on time and on schedule.
• When missing shipment cases arise, the jobholder would be responsible for following up with local authorities to help resolve a client’s missing package case.
• Review and settle accounts with local logistics partners; negotiating better rates.
• Communicate with vendors across various countries to ensure the right item is being processed and shipped at the right time to the right customer.
• Order packaging and  supplies from local and international suppliers and source the best deals.
• Identify and negotiate with suitable freight forwarders for imports and exports into Nigeria from other African countries.
• Cross check vendor inventory levels on the site back end, to prevent stock -outs, or customers purchasing items that are no longer in stock.
• Monitor and ensure compliance with production times of bespoke items, and follow up with vendors to ensure the item will be ready at the specified time.

Requirements

• Bachelor’s degree or higher
• 1+ years experience skilled in operations and logistics for an e-Commerce marketplaces
• Technically literate preferably with wordpress and modern fulfillment tool
• 2+ Years technical  experience in cross-border logistics and supply chain management
• 3+ years technical experience in shipping and fulfillment services for e-commerce stores or applicable digital business
• 3+ years experience in a coordination and organizational role

Monthly Salary

• N200,000 – N250,000.

How to Apply
Interested and qualified candidates should send their CV to: info@rickamore.comusing the “Job Title” as the subject of the email