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Hospitality / Travel / Tourism

Operations Manager in a Renowned Hospitality Firm

Sigma Consulting Group – Our client, a renowned Hospitality firm located in Lekki, Lagos State is recruiting to fill the position below:

Job Title: Operations Manager

Location: Lekki, Lagos
Employment Type: Full-time

Summary

  • We seek for the ideal candidate who will be responsible for overseeing every department of our firm, ensure guests/ clients are satisfied with services provided, also to ensure smooth operations and hit maximum profit.

Educational Requirements

  • Applicant must be a Bachelor’s of Science degree holder .
  • Applicant must have minimum of two years experience in same position.
  • Only applicants living in Lekki, Ajah and its environs would be considered.

Skills:

  • Management skills.
  • Planning skills.
  • Customer service skills.
  • Ability to take initiative.
  • Problem solving skills.
  • Great communication skills.
  • Interpersonal skills.
  • Coordination
  • Active listening skills.

Responsibilities

  • Fully responsible for all aspects of all departments.
  • Support and work with all Head of Departments in all aspects of running the hospitality space.
  • Ensure the premises are in operative condition as per category of the unit to receive and serve the guest.
  • Ensure that the guests are 100% satisfied with every service provided in our clients hospitality space.
  • Conduct occasional inspection of property to identify damaged utility and facilitate repair of replacement.
  • Responsible for the overall management of operation of the hotel.
  • Respond to client enquiries and assist with resolution of client problems.
  • Set and enforce customer service standards and procedures.
  • Develop and implement strategies for promoting their services/brand in order to attract clients.
  • Carry out survey to ensure and determine customer satisfaction level.

Deadline: 29th October, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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