ConSol is the premier provider of Contact Centre Services and Business Process Outsourcing (BPO) Customer Management Solutions (CMS) in Nigeria. Our corporate vision as part of our efforts to deliver customer management solutions is Building Bridges, Creating Opportunities. Our Mission is to Set customer-centric service standards through synergy, trust and excellence in a manner that would enhance the profitability of our stakeholders.
We are recruiting to fill the position of:
Job Title: Debt Collections Agent
Employment Type: Contract
- Contacting & Interacting with Debtors via telephone
- Tracking outstanding debts
- Plan course of action to recover owed money.
- Negotiating payoff deadlines and payment plans.
- Collecting payment on debts
- Understanding reasons for late payment.
- Ensuring the resolution of delinquent accounts
- Minimum of ND in Mass Communications or any related field
- Minimum of 0-2 years relevant work experience inthe Contact Centre
- Working knowledge of appropriate CRM software and understanding of the Contact center industry.
Method of Application
Interested and qualified candidates should send their CV in MS Word format to: firstname.lastname@example.org using “Debt Collections Agent” as the subject of the email.