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Business and Finance

Job Openings in a Reputable Microcredit Company

A reputable Microcredit company is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Officer

Location: Gusau, Zamfara
Employment Type: Full-time

Requirements

  • 1 Year or more experience as a Customer Service Officer at any institution (preferrably microcredit).
  • ONLY current resident Zamfare state will be considered.
  • Fluency in Hausa will be a plus.
  • Must be proficient in Microsoft Applications (Excel, Word, etc.)
  • HND, NCE, OND, BSc qualification.

Job Title: Direct Sales Agent

Location: Gusau, Zamfara
Employment Type: Full-time

Job Description

  • The primary focus of this position is to generate revenue, drive channel penetration and improve brand visibility for the Company.
  • Sourcing for possible clients.
  • Manage the sales of products in a professional manner.
  • Create awareness for the company’s products.
  • Administer and ensure compliance to all sale objectives.
  • Monitor all customer queries and ensure timely response to all issues.
  • Coordinate with customers and provide various company plans and services and detail quote for all required information
  • Document and maintain all records of sales activities and provide updates as per requirement.
  • Ensure optimal utilization of all sales tools and resources
  • Achieving the assigned target in terms of sales and revenue.
  • Strictly follow compliance policy and ensure all company and business unit policies, procedures and processes are followed.
  • Participate in all meetings and trainings as required
  • Carry out other deliverables as assigned by Team lead.

Job Requirements

  • Minimum of OND in related discipline
  • Proven experience as sales agent, business development or similar role.
  • Proficient in Microsoft Office suite.
  • Sound Analytical skills
  • Able to work with a team
  • Commitment to process improvement.
  • Great interpersonal skills
  • Strong communication skills, both verbal and written.

Skills Required:

  • Interpersonal skills
  • Good oral and written communication skills
  • Numeracy and analytical ability
  • Creativity and imagination
  • Influencing and negotiation skills
  • Team work
  • Business and commercial acumen
  • Persuasion skills
  • Driven and ambitious

31st October, 2020.

Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: expresstrustandservices@gmail.com using the Job Title as the subject of the mail.

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